5.2

fairly significant
Typical Repair Cost:
$700
Average Mileage:
79,300 miles
Total Complaints:
5 complaints

Most common solutions:

  1. not sure (3 reports)
  2. repair passenger side air bag sensor (2 reports)
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problem #5

Jun 032018

Durango Crew

  • Automatic transmission
  • 77,000 miles

This is the second time in the five years that I have owned my vehicle that the air bag light has come on. The first time, it was still under warranty so the issue was fixed along with some other recall work being done at the same time. Now, it has come on again and I've been told it is not covered under the warranty. If the issue is with the TIPM, this was not replaced during the first repair.

Obviously, the first time the dealership just put a band-aid on it to get me out the door because I'm pretty certain they didn't have the required part on hand. With this being a known, and ongoing issue, FCA needs to issue a recall on the item. Wonder if they are waiting for the airbag to deploy on its own causing a wreck or injury before they will think about doing something.

I don't have the money for the part or labor. On a side note....I do need to schedule the recall work to replace the alternator and I think its the brake booster shield. I had my alternator replaced July 2017 when it went out on me on my way home one evening. No recall was listed at that time for the alternator so I had to get it fixed. Five weeks later, I got the recall notice for the alternator and the letter was dated for approximately five weeks BEFORE mine went out on me. I was reimbursed but it nearly took an act of congress to get my money. Now I'm being told that the alternator I had installed may still go out on me and that I should have it replaced thru the recall.

- Caroline H., Fayetteville, US

problem #4

May 012017

Durango SUV 3.6L

  • Automatic transmission
  • 123,825 miles

Why is Dodge not sending out a recall! They need to fix their recalls instead of selling more cars with same sh*t on them.

- wandaramirez07wr, Alpine, US

problem #3

Jul 182016

Durango V8

  • Automatic transmission
  • 80,000 miles

The air bag light came on 18 July 2016 and the audible alarm would ding intermittently. The light remained on for approximately three weeks along with the audible noise then all of sudden went off. I did not take it for repair do to the light and noise stopping on it's own. I would like to know if there have been any recall notices issued or any other safety information that dodge has issued. This is the only transportation that my family and I have so I would like to know if these air bags are safe and will they protect me and my family in the event of an accident. I have had a few other problems with my Dodge Durango that have left me displeased. I regret making this purchase now. I will seriously rethink buying Dodge again. I will go back to Toyota when I buy again my toyota had over 186,000 miles and never had one major problem. It just goes to show you that vehicles that look good do not always deliver on quality.

- Felicia S., Vilseck, Germany, Germany

problem #2

Nov 022015

Durango SXT V6

  • Automatic transmission
  • 70,000 miles

After the air bag light kept coming on and going off i took the durango back to the dealer. I was told that it is a sensor and if it is not functioning the passenger air bag may not deploy in an accident. They also said they would charge (rape me) $700 for this sensor as it is not covered under my extended warranty. This truck is bearly 3 years old and the sensor has gone and they wont honor it under the warranty very poor customer satifaction in my opinion. I am paying to have it fixed but i am hoping this too will eventually be a recall like the 7 other recalls on this POS. I have had dodge products (pickups and Suv's) for years and this 2012 is by far the worst! Totally unhappy with this SUV. Very disappointed.

- cskala, Hillsborough, NJ, US

problem #1

Sep 012014

Durango

  • Automatic transmission
  • 45,450 miles

Air bag light comes on. I Looked in manual it says see dealer. I took it to dealer and the light went away. Was told to leave the vehicle for evaluation, it could take a day or so and it may not be covered under warranty. The problem they suggested may be loose wiring under the seating. I decided to leave since the light went away. Light stayed off for a few days and then reappeared.

I drove for a few days with the light on, scheduled an appointment for service a 2nd time and shortly after scheduling the appointment the damn light went off again. I am not sure why it keeps going on and off, but this time I am making sure to address this issue. I suspect the issues is due to the seat movements, such as driver adjustments and passenger adjustments. The stupid air bag wiring should not be so fragile, this is an important part of safety in the vehicle.

I will update notes once solution to problem is found, and keep my fingers crossed that I am not in a accident with out working air bags.

- Karen W., Baltimore, MD, US