The passenger head rest popped/exploded and juts forward and will not close back. I was advised that it is an airbag recall issue. However after checking my vin nothing is shown listed here. On a google search it says there is a ten year unlimited mile recall.

- Crosby, MS, USA

Jan 24, 2023. Drivers Active Headrest was deployed. No incidents/accidents and must be replaced looks like the plastic retaining hooks malfunctioned. must be replaced. UNKNOWN exactly what happened. Hea

- Roswell, GA, USA

We were driving down the interstate, and the active head restraint deployed for no reason. I was in the passenger seat. It hit me hard in the back of the head. I didn-€™t know what had happened. It felt like we had been hit by a car. I can-€™t imagine this happening if you were in the drivers seat! This is so dangerous! I am having head/neck issues now! I have an appointment with Dodge to inspect my headrest this week. I have been scared to drive my car. I-€™m worried the drivers side will do the same! I had no idea this could even happen until I researched afterwards. I saw that others have had this happen to them too.Dodge needs to recall these headrests!

- Spring Hill, TN, USA

While traveling east upon Illinois Route 62 at an estimated speed of 50 mph without warning the driver-€™s side active head rest (AHR) activated and deployed striking the driver in the back of the head causing a minor headache. At this time, the active head rest is available for examination and the local Dodge Dealer will be notified for assistance with the repair. Since the incident just occurred, the active head rest has not yet been inspected. Prior to the active head rest being deployed there was no warning lights or messages. Fortunately, there was no reported traffic accidents or other injuries reported.

- Mchenry, IL, USA

The passenger headrest exploded/ ruptured when the car was turned on. The headrest is unusable, during detonation of the failed part it can and will startle the person in the seat and or cause damage to them. We will be taking it to the dealership for further evaluation.

- Georgetown , TX, USA

headrest activated while the vehicle is parked in my garage.

- Port St Lucie , FL, USA

I was at a stop sign driving home from work. As I stopped at the stop sign, the front passenger side seat, headrest exploded from the backing portion of it. It sounded like a gun shot. Now I am afraid the Driver's side will eventually do the same. I am calling the Dodge Dealership that I have my vehicle service tomorrow morning.

- Loganville, GA, USA

Passenger side Head rest deployed for no reason No safety issues. Have not -€˜contacted dealer. No inspections conducted. No warnings

- Prosperity , SC, USA

The front passenger active headrest restraint deployed randomly, without cause. It appears the hinges inside that hold it closed developed cracks and failed, allowing it to deploy. Yes, it is available for inspection upon request. It smacked the passenger in the back of the head fairly hard and caused a distraction for everyone in the car as it was sudden and loud. The vehicle has not been taken in for service, I will replace the part on my own. No one has inspected the headrest. There were no warnings of any sort before this happened.

- Mattoon, IL, USA

Without warning, the Driver-seat active head restraint (AHR Head Rest) deployed WHILE DRIVING ON THE HIGHWAY nearly resulting in an accident. There were no sudden stops, sudden movements of the vehicle, nor were there any bumps or pot-holes; I was simply driving down the highway. It's like a punch to the back of the head, while driving, creating an extremely unsafe situation, especially in heavy traffic. Vehicle has not yet been inspected.

- South Windsor, CT, USA

The headrest restraint system popped the headrest into the back of the passengers head while driving under normal conditions.

- Gardena, CA, USA

Active headrest system popped without accident

- Green Bay, WI, USA

Active headrest restraint deployed unexpectedly. Wife was driving down the highway and got onto the rumble strip for 50 feet or so and the drivers side headrest deployed hitting her in the back of the head. She's got a stiff neck now. I called the dealership and there's no recall for this even though it's been under investigation for 2.5 years. What gives? Someone is going to be seriously injured one of these days

- Robinson, TX, USA

Passenger headrest restraint popped open while driving down the road.

- Washington, OK, USA

Driver seat headrest deployed while the vehicle was parked. No one inside.

- Placentia, CA, USA

The headrest deployed without warning on the passenger seat.

- Derby, KS, USA

Headrest popped while sitting parked

- Columbia, KY, USA

Passenger side head rest sprung apart while driving down the road. Hit passenger in the back of the head.

- Roberta, GA, USA

While driving down a smooth paved road approximately 40 mph, the passenger side headrest deployed for no reason. My 13yr old son was sitting in the seat and the headrest hit him in the head causing a headache and possible concussion. I'm submitting this just minutes after the incident and have not had it assessed or repaired. There were no warning lights displayed when this occurred. My vehicle is available for inspection upon request.

- Cypress, TX, USA

The contact owns a 2014 Dodge Durango. The contact stated that while driving approximately 35 mph when the driver's headrest suddenly detached and exploded from the driver seat. There was no impact to cause the detachment. The contact received injuries to their neck and back area. No medical assistance was received as of yet. The contact contacted the dealer who stated the headpiece would be replaced under an extended warranty. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage 59,000.

- Cornelius, OR, USA