6.0

fairly significant
Typical Repair Cost:
$700
Average Mileage:
55,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace headrest (1 reports)
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problem #1

Jun 212017

Durango Citadel V6

  • Automatic transmission
  • 55,000 miles

click to see larger images

headrest released without cause while driving headrest released without cause while driving headrest released without cause while driving headrest released without cause while driving

Passenger headrest safety mechanism released while driving alone in vehicle (heading home from work). Awful metal screeching sound which was highly distracting to driver. If passenger had been in the car, release of the safety mechanism could have caused injury (neck/head) to the passenger. Took vehicle to the local dealership and they claim no knowledge of this kind of incident, stating most likely the result of an accident that happened 2 years previously (Over 50K miles ago). Insurance company found similar (car issues) reported incidents on this website. Not happy with dodge, or my dealership at the moment.

- Victoria Y., Miamisburg, US