10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
6,667 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Jan 252023

Durango

  • miles
Engine light on for to EVAP leak. Airbag warning light on and off periodically throughout drives.

- Chalmette, LA, USA

problem #5

Apr 092022

Durango

  • miles
The driver side headrest deployed on its own

- Stockton , UT, USA

problem #4

Jul 192020

Durango

  • 29,000 miles
I was in a collision, going 70 on the expressway. Guy in front of me slammed on his breaks with no one in front of him. I had no time to stop, slammed into the back of his car. Not a single airbag deployed inside the vehicle, the whole front end was smashed in.

- Fraser, MI, USA

problem #3

May 232019

Durango

  • miles
Air bag warning light came on in my vehicle. I placed a service request to get it checked out on 03/29/19. Landmark Dodge inspected the vehicle, but was told that a special part needed to be ordered. When the special part was delivered, I then had to make another service appointment to get the part changed/fixed. Unfortunately the next availability wasn't till 05/23/19. I came in on this date to get my vehicle service. After inspection, I was told that another part had to be ordered to fix the air bag warning. I was told that I'd be contacted once that part came in. It's 07/02/19 and I haven't heard anything from the dealership. Another issue I found later, while driving was that my horn does not work. It is believed to have been disconnected. I believe this to be very dangerous to operate vehicle without horn, and without my airbag system functioning properly.

- College Park, GA, USA

problem #2

Nov 182018

Durango

  • 5,000 miles
The contact owns a 2018 Dodge Durango. While driving 43 mph over an icy patch in the road, the vehicle crashed into a guardrail, three telephone poles, and a tree. The air bags failed to deploy. The contact sustained a shoulder injury and medical attention was provided. A police report was filed. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted. A special inspector collected the event data recorder and informed the contact that the front passenger side impact would not cause the air bags to deploy. The failure mileage was 5,000. The VIN was not available.

- Masonville, NY, USA

problem #1

Oct 052018

Durango

  • 6,000 miles
The contact owns a 2018 Dodge Durango. While driving approximately 65 mph, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy and no alarm sounded. A police report was filed. There were no injuries. The vehicle was not towed. The vehicle was taken to mike smith Chrysler Jeep Dodge Ram (409-840-3560, located at 1945 I-10, beaumont, tx 77701) and repaired, but the repair specifics were not disclosed. After the vehicle was retrieved, the seat belt became inoperable and would not retract or unlatch. The vehicle was taken to island Chrysler Dodge Jeep Ram (844-673-0276, located at 1239 hylan blvd, staten island, NY 10305) where it was stated that the seat belt was used incorrectly. The contact was not provided any further explanation. The manufacturer was made aware of the failure and did not assist. The vehicle was not repaired. The failure mileage was approximately 6,000.

- Staten Island, NY, USA