really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Nov 192002

(reported on)

Grand Caravan

  • Automatic transmission
  • miles
The van had been driven 2-3 hours prior and parked. At 3:00 am while parked, the van caught fire in the front more so to the left side. The steering wheel was melted along with the front tires, dashboard, etc. Diamler Chrysler is sending a representative out to diagnose the van. This van has a 3.3 litre engine as stated in the recall for the fuel rail cross over tube -O- ring; NHTSA recall campaign 02V293000, which the owner has yet to find out if actual recall affects her van.

- Topeka, KS, USA

problem #1

Jul 012001

Grand Caravan

  • miles
When parking on a steep incline two weeks ago, I noticed the smell of gas. I looked at the gas tank and saw significant leakage. I took the vehicle to the Chrysler dealer where I have my service done. I was told by bob leland that the cause of the lead was the rollover valve on top of the tank, and that the only remedy was a complete gas tank replacement at a cost of $809, plus tax. He said there is another rollover valve on this vehicle that was subject to a recall, but that this is a different rollover valve. I contacted two persons at daimler-Chrysler customer service (using the number that bob leland gave me). Both person, ryan and jule at 800 992 1997 indicated that the part was not subject to recall, was not under warranty, and therefore they would not pay for repair--or contribute to the expense of repair. I was told by bob leland that there was no good reason for the rollover valve to crack, I.e. there was no sign of any trauma to vehicle or any indications of an accident. I had the vehicle inspected by renton Chrysler before I purchased it from the orignal owner, and they confirmed that it had never been in a wreck. I have had no wrecks since owning the vehicle. I took the vehicle to a Goodyear service center in town (new concepts auto at 509.747.2164). They pulled up the technical service bulletin, showing numerous problems with the fuel tank, rollover valve, and fuel lines. They were unsure whether the tsb referred specifically to the top valve. Because they had a lower estimate to repair ($720 including tax), I gave them the go ahead to repair today. I cannot drive the van with a fuel leak, especially with my infant and toddler iusing car seats. This is a serious hazard, and I believe that Chrysler should pay for the repair. I have instructed the Goodyear shop to inspect for any trauma to the tank and car, and I am sure they will find none. I will also have them keep the tank so that it can be inspected asap. Leland aware of 2 similar cases.

- Spokane, WA, USA