hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,179 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Feb 252012

Grand Caravan 6-cyl

  • 195,612 miles
Strut tower assembly corrosion (struts assembly could collapse) I am proud owner of Dodge vehicles for many years and drive a 98 Grand Caravan. When the vehicle was taken for a strut repair the mechanic refused to replace the struts as he found the corrosion and said its a safety issue.to my surprise this is a very important safety issue for many american families who own a similar model minivan. I want the safety authorities to look into this matter immediately. All the vehicles with a similar problem should be recalled immediately before someone is injured or god forbidden looses their loved one in an accident. Came to know that this has been a common issue in these minivans and surprise the inspite of knowing the issue there was never a recall "?". I am a family person and cannot purchase another car in these trouble time and request the authorities take this to the right people and get a recall out. Hopefully this may save someone. I think have done my job and it is your turn now.

- Hoffman Estates, IL, USA

problem #8

Jul 012011

Grand Caravan 6-cyl

  • 140,000 miles
Strut tower housing on drivers side of vehicle under the hood is severely rusted. Upon taking the vehicle to a mechanic to have it repaired, I was informed that this is a common problem with this type of vehicle and has to go to a body shop for repair. I took the vehicle to a body shop who informed me that there have been 4 other customers come in with the same issue in the same place on the same model of vehicle within the last year. This causes a huge safety concern as this housing is what holds the strut in place on the vehicle. If the weakened structure fails, the pressure of the strut will cause the strut to fly off and out of the vehicle with great force. This will not only cause the suspension to fail, but the velocity of the strut itself would be a safety concern. Dodge has enacted recalls for the same situation on earlier models of the vehicle, but the recalls were enacted after my vehicle was manufactured. The cost to repair the vehicle into safe operating condition is $2000.

- Liberty, MO, USA

problem #7

Sep 152009

Grand Caravan

  • 230,000 miles
The strut tower caps are rusting out. This can proceed to a point of the struts collapsing into the engine compartment. This is well documented. See example similar to what is happening on my vehicle at www.lumuc.com/frontstruttower/. Chrysler has a repair kit for this. This structural problem is well documented.

- Twisp, WA, USA

problem #6

Oct 042007

Grand Caravan

  • Automatic transmission
  • 129,000 miles
My car failed its state inspection due to excessive corrosion on the strut towers. When informed I asked the shop if they knew of this problem. They referred me to a technical service bulletin tsb 23-044-02 issued in Oct of 2002 which affected my minivan which I was never informed of stating that minvans built between 1996-2000 have this problem and need to be immediately corrected. I went to a Chrysler dealer who informed me that the repair would be in excess of 1300 dollars and that since no recall had ever been issued that they wouldn't cover the repair even though they had issued the bulletin. If the repair isn't made the car will not be able to pass the pa state inspection as the inspector has deemed the car unsafe to drive in its current condition. I have looked at your data base and seen multiple examples of this complaint registered as well as on multiple car boards discussing this and NHTSA's refusal to issue a recall. This is a dangerous situation that could result in physical injury and in my case has lead to an unsafe car that cant be driven in pa. I am part of the sae corrosion council looking into corrosion practices in the heavy trucking industry and I know that if this happened in the heavy trucking industry there would be an immediate safety recall. Why hasn't this happened here when there is an obvious problem that the manufacturer knows about that affects hundreds of thousands of vehicles? *updated 12/12/07 updated

- Macungie, PA, USA

problem #5

Mar 102005

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
I took my 1998 Dodge Grand Caravan to my local mechanic after hearing noises. He informed me that the strut tower was corroding and the under body was shifting. Further corrosion and movement could collapse the housing and cause a serious accident. Two tsbs were issued on these problems, 23-044-02 and 23-01-97. Dodge says they are not responsible for these problems, even though they are safety issues, since the vehicle is out of warranty. Even the president of daimler Chrysler claims he cannot accommodate my request for a resolution of this safety issue since the car is out of warranty. I guess I have to wait to get into a serious accident resulting in death before they would do something.

- Glendale, NY, USA

problem #4

Dec 072001

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
Clear coat paint bubbling and peeling off entire van.

- Kailua, HI, USA

problem #3

Nov 042002

Grand Caravan

  • miles
Consumer states window comes off track the vehicle wont pass inspection.

- Newark, DE, USA

problem #2

Jul 151998

Grand Caravan

  • Automatic transmission
  • miles
Consumer has had problems with vehicle 3 months after vehicle was purchased. A valve had to be changed at 24,000 miles later while vehicle was brand new. Currently, vehicle emitts black smoke. There has been no remedy thus far for problems. Sliding door rattles, dealer made an adjustment, front passenger door rattles when closing. Engine hesitates, misses, and squeals, dealer replaced belts for the squealing. While turning steering wheel, there is a grinding noise in the front end, dealer performed tsb 19-05-98. Spark plugs were replaced due to being worn. Gear level was hard to get out of park. The left visor would not stay up, delaer found a broken clip.

- Conneautville, PA, USA

problem #1

Jul 011998

Grand Caravan

  • Automatic transmission
  • miles
Driver side visor malfunctioning.

- San Marcos, CA, USA