4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,710 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Dec 242008

Grand Caravan

  • 80,000 miles
Three times in six weeks, the serpentine belt (which powers the power steering, alternator and water pump) has slipped off the pulleys. In one of the three instances, the drive belt was shredded. After a quick search of the internet, literally hundreds of complaints about this were found. Fortunately, in our case, there has not been an injury to date, however a loss of power steering at the wrong moment could easily cause an accident. Likewise, loss of accessories such as the alternator and water pump could leave someone stranded. On this vehicle, the belt tensioner has been replaced and the belt has been replaced three times in less than 1,000 miles.

- Grover, NC, USA

problem #5

Nov 052004

Grand Caravan 6-cyl

  • Automatic transmission
  • 80,262 miles
1. routine maintenance check. 2. manifold bolts rusted and broken, which could cause sudden loss of coolant with sudden breakdown while driving. 3. overhaul coolant system.

- Cranberry Twp, PA, USA

problem #4

Sep 062002

Grand Caravan

  • miles
While traveling on highway and without prior warning power steering went out. Also, vehicle started to overheat. Dealership was aware of problem.

- Bel Air, MD, USA

problem #3

May 072001

Grand Caravan

  • miles
No summary listed for above vehicle.

- Harlingen, TX, USA

problem #2

Jun 012000

Grand Caravan

  • miles
I am very concerned about the safety of my 1999 Dodge Grand Caravan in rain storms. Twice now the serpentine belt came off when water in the road sprayed onto the belt. When this happens, the power steering, alternator, water pump, and all other components powered by the belt stop functioning. The loss of power steering is very dangerous because it can happen at high speeds. Service bulletin 07-02-99, "serpentine belt slips off idler pulley" installs a bracket to prevent this. My concern is that no one knows about this service bulletin until the belt comes off. There is undue risk to owners of these vans. This needs to be a vehicle recall not a service bulletin. I have contacted Chrysler via the internet (reference number: 7904321) and written to james holden's office, Chrysler president. I was informed to contact NHTSA as the information was proprietary. I have friends with the same van that have had the same problem in rain storms. It is very dangerous to allow this to continue. Do people have to be killed before Chrysler takes a proactive approach to solving this on all vehicles effected? a vehicle recall is needed immediately to prevent injuries. I am very dissappointed in Chrysler for allowing me and my family to be exposed to this design flaw for the past couple of years. Just today a friend has had the same problem with her Chrysler mini van.

- Savannah, GA, USA

problem #1

Sep 012000

Grand Caravan

  • Automatic transmission
  • miles
Consumer was traveling about 45mph on highway when power steering/coolant system malfunctioned and battery light came on. Vehicle had to be towed to dealership, serpentine belt came off. Serpentine has fallen off twice.

- Acworth, GA, USA