10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
135,780 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Aug 252018

Grand Caravan

  • 180,000 miles
The contact owns a 2000 Dodge Grand Caravan. While driving at unknown speeds, the vehicle stalled. The vehicle was restarted and the revolutions per minute decreased. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic, but they were unable to duplicate the failure. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 180,000.

- Everett, WA, USA

problem #10

Feb 112017

Grand Caravan

  • 290,000 miles
The serpentine belt on 96-2000 Chrysler minivans slipping off is a known issue and has been for years. Time and time again Chrysler has refused to issue a recall for it. It is due to a manufacturing defect in one of the engine mounts causing a pulley misalignment. The belt slipping off causes loss of power steering, water pump, and alternator. The power steering loss can cause a driver to not be able to correct in time and cause an accident. The loss of the water pump can cause overheating resulting in engine damage. The loss of the alternator can cause the car to eventually stop running when the battery is drained, causing motorists to be stranded. I live in Alaska and I'm not always in cellular signal when driving and temperatures in the winter get down to -30 F at times. I can't wait sometimes several hours for a tow truck to get to me without risking hypothermia at those temperatures. This needs to be made into a recall so it can get fixed.

- Palmer, AK, USA

problem #9

Sep 052015

Grand Caravan

  • 32,000 miles
I have a Dodge ricon activan wheelchair van. It is a 2000 model. I purchased it with only 29000 miles. After driving the van for 60 miles it will start stalling, looses power and die. This has happened to me 3 times. The first time it happened I had my son with me (he has spastic quad cerebral palsy) we broke down next to a Dodge dealership. Getting my son home was a nightmare. The Dodge dealership worked on the van. Yet, the problem is still there. After 60 miles it stalls and dies. On Saturday I was broken down with my child on the interstate.it was 92 degrees out side, how horrific. I can see if the van had 100,000 miles to have issues. I was fortunate to get the van pulled to the side of the road, if not we would have been hit and killed.this is a issue that needs recalled. This is a safety issue.

- Nashville, TN, USA

problem #8

Aug 012013

Grand Caravan

  • 81,000 miles
The contact owns a 2000 Dodge Grand Caravan. While driving 5 mph in the rain, the belt on the engine of the vehicle disengaged. The contact stated that the failure recurred every time it rained or when the vehicle was driven through water. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 81,000.

- St. Thomas, VI, USA

problem #7

Jul 102014

Grand Caravan 6-cyl

  • 202,579 miles
I have a 2000 Dodge Grand Caravan sport, the serpentine belt has fallen off 4 times since I have had the vehicle. The first time it came off I was going 35 mph in a residential area, a friend helped my dad put the belt back on, then a few days later it came off again going 55/60 mph, took it to a local mechanic and had the water pump, serpentine belt and tensioner pulley replaced. About one to two week(s) later the belt falls off again during excelleration to get onto an express way, this time took it back in and they replaced the tensioner itself. I thought the problem was fixed, but it happened again on August 12, 2014, it was raining and I was only going 25 mph as I turned onto my street, luckily I was able to pull into the drive way before my van started to overheat.

- Harrisburg, PA, USA

problem #6

Dec 112012

Grand Caravan 6-cyl

  • 175,000 miles
When driving (usually accelerating) the engine will stop running causing difficult breaking and steering. This has happened on multiple occasions and getting worse!!!!! the steering wheel must be tilted up before it will restart.

- Sacramento, CA, USA

problem #5

Sep 132013

Grand Caravan 6-cyl

  • 102,000 miles
Whenever it rains, and water is sprayed under the vehicle, the serpentine belt is knocked off. Vehicle looses power steering and engine temperature gets very hot.

- West Allis, WI, USA

problem #4

Dec 252012

Grand Caravan 6-cyl

  • 72,000 miles
The contact owns a 2000 Dodge Grand Caravan. The contact stated that while driving at various speeds and hitting a pot hole, the vehicle stalled without warning. The vehicle was later towed to an independent mechanic. After diagnosis, they advised her that the serpentine belt had failed. The vehicle was repaired. Approximately two months later, the failure recurred. The contact received whiplash due to the stalling. The manufacturer was not contacted. The failure mileage was approximately 72,000. The current mileage was approximately 73,000.

- Fort Wayne, IN, USA

problem #3

Sep 282012

Grand Caravan

  • 281,000 miles
The contact owns a 2000 Dodge Grand Caravan. The contact stated that the serpentine belt constantly failed. The vehicle was personally repaired several times by the contact. The manufacturer was notified who stated there was no recall for the failure. The failure mileage was 281,000.

- Omaha, NE, USA

problem #2

Jul 102012

Grand Caravan 6-cyl

  • miles
The serpentine belt on my 2000 Dodge Grand Caravan comes off everytime that it rains. I lose power steering which makes it nearly impossible to drive and the temp gauge jumps all the way up.

- Lexington, KY, USA

problem #1

Aug 102011

Grand Caravan

  • 78,000 miles
The contact owns a 2000 Dodge Grand Caravan. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. The vehicle was towed to the contact's residence, where a certified mechanic detected that the serpentine belt dislodged and was reconnected securely. The failure occurred at various speeds. The serpentine belt was replaced seven times by an independent mechanic and the problem continued to occur. The manufacturer was notified of the problem. The approximate failure mileage was 78,000. The VIN was unavailable.

- Bristol, PA, USA