really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Sep 142002

Grand Caravan

  • miles
Fuel tank has a rubber vent ring on the top of the tank around the line which feeds fuel out of the tank. The vent dry rotted and deteriorated. The van was parked on our slanted driveway and gas began pouring out of the tank onto the driveway. The dealership and corporate headquarters have been contacted. They are firm with their position that the warranty has expired and the van was not repaired at one of their service centers, therefore they will not help with the costs of the repairs. ($737) the service manager at the dealership did admit this problem has never been seen before. He stated he has been asked to complete an engineering report for Dodge corporate headquarters. Should this car have been involved in an accident with this defective part, gas would have easily leaked from the tank causing an extreme safety hazard. Dodge seems to be turning a blind eye to this problem and refusing to admit they sold me a car with a defective fuel tank. A response regarding this matter would be appreciated.

- Columbia, MD, USA

problem #1

Sep 302000

(reported on)

Grand Caravan

  • miles
Sounds funny, but the problem is, mice get into our van. And we're not the only one!! when we took the car in, the dealer told us they have had other complaints, our cashier even told us her van has the same problem. Our kids are always getting sick and there is mouse droppings all over the care all the time. None of our other cars have this problem. All the windows /doors are closed, but there is always fresh mice droppings in the car (we live near a field, so yes field mice are nearby) it's gotten really bad as of late, and I'm affaid our kids are going catch something. Again, the dealer has said others have complained, but they can't figure out where the mice are getting in. Please help, as we feel this is unsafe (yes in a different way, then most of your complaints).

- Littleton, CO, USA