10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Mar 302002

Grand Caravan

  • miles
Vehicle has 16 inch wheels and full wheel covers (hub caps). I removed the wheel covers at about 56000 miles to rotate the tires. This is the first time that I had removed the covers. When I removed the covers three or four of the molded plastic clips broke off all four covers. I contacted the dealer who contacted Chrysler rep greg jankowski who refused any assistance due to mileage. I contacted Chrysler customer relations rep martin shager who refused any assistance due to mileage. I have lost one cover on the road. When wheel covers come off at road speeds, I see that as a safety problem. I do not see mileage as an issue. If the plastic retaining clips break off in two years, I see that as a structure or material problem.

- Canton, MI, USA

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