10.0
really awful- Crashes / Fires:
- 0 / 11
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 63,161 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was not available. The contact called the dealer numerous times. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.
- Alcoa, TN, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Edison, NJ, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000(electrical system) however, the recall part needed was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure.
- Kansas City, MO, USA
Car will not start (nothing happening when turning key). Have to wait or play with accessories (not sure if it helps) but then car will start? also had problems with ventilation system -> air would be warm on passenger side even if it is on cold and vice-versa. It seems to go away after a few days. Can also hear ventilation traps moving sometime even if car is turned off and not running.
- Boucherville, Qc, Canada, ME, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) and stated that the parts needed for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Fond Du Lac, WI, USA
The contact owns a 2011 Dodge Grand Caravan. The contact stated that when the ignition key was turned to the on position, the vehicle failed to start intermittently. The vehicle was taken to a dealer where the technician informed that the failure could not be duplicated. In addition, the contact stated that after the vehicle being parked overnight, there was an abnormal noise coming from under the front end. The contact inspected the vehicle and discovered that the fuel pump was operating independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 74,528.
- Boca Raton, FL, USA
The contact owns a 2011 Dodge Grand Caravan. While in park, the vehicle failed to start. In addition, while driving at 40 mph, the vehicle stalled. The contact was able to restart the vehicle. The dealer diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer who was unable to diagnose or repair the failure. The manufacturer was not notified of the failure. The failure mileage was 150,000.
- Minneapolis, MN, USA
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle stalled on several occasions. The contact received a recall letter for NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The failure mileage was unknown.
- Greenleaf, WI, USA
Our 2011 Dodge Grand Caravan would not start and locked the key in the ignition. We had the vehicle towed to the nearest dealership. Was told the problem was ignition module and it was replaced at a cost of over $700 dollars. The vehicle was driven home and when we tried to go somewhere the next day, the battery was dead and the key locked up in the ignition again. The vehicle was jump started and we took it back to the dealership where it sat for almost 2 weeks. We were told that they were able to crank the vehicle everyday with no problem. We went and picked the vehicle up and drove home.(we live almost 3 hours away). Next day same thing happened and now we are having to take the vehicle back for a 3rd time.
- Malakoff, TX, USA
We have had our 2011 Dodge Grand Caravan for 2 years and approximately 30,000 miles. We had to have the tipm replaced in July 2015. We have had several instances that required a tow as the vehicle would not start or stay running. The tipm burned the fuel pump out and that was the last straw. The tipm was replaced under the after market warranty that we paid for but what other damage could this part have caused to our vehicle" it controls everything the car does for the most part. Will there be an investigation of the Dodge tipm" there needs to be a recall for all vehicles affected which seems to be quite a lot.
- Rougemont, NC, USA
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the rear liftgate closed independently without warning. The contact sustained a neck injury that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000. The VIN was unavailable.
- Bloomington, IN, USA
The 2011 Dodge Grand Caravan was throwing a code for cylinder 2. after work one night, the vehicle's battery was dead. After replacing the coil pack and plug on cylinder 2 and replacing the battery, the battery was dead again when I picked it up from my local mechanic. The next day, the mechanic looked at the vehicle and discovered that the fuel pump was continually running. The tipm was defected. The cost for the part is $600 without labor. While researching further on the internet, it was discovered that this is a common problem on this vehicle, as well as, other Chrysler vehicles. I spoke to Chrysler, the warranty on the electrical expired in 2014. After repairing the problem, temporarily, the check engine like came on with a misfire on the left cylinder head, again. I have an appointment in a month (earliest appointment for a warranty, since the dealership only has 1 technician, currently, that can repair warranties) to get the cylinder head replaced. At the same time, they will also fix the recall on the rear window wing motors (which was recalled last spring but Chrysler didn't send the parts to the dealership at least 3 months after the recall - which I then forgot about). All in all, it has been one big mess. Not to mention that the exterior molding has been peeling off. My biggest safety concern is the tipm. In researching this problem, it was noted that this can leave you stranded (which it did) and, in some cases, deploy the airbags for no reason. Safety wise, this is very concerning to me. Once I can get the money to replace the module, I will be fixing it. But, in the meantime(since I have spent several hundred dollars in the other "repairs"), I will keep my fingers crossed that it does not do myself or others physical harm.
- Huntingdon, PA, USA
Having continuing problems with the vehicle failing to start. I have been told it is the tipm. There are no recalls regarding this. I have been told it will cost upwards of $1500 to fix it. Please make then issue a recall.
- Hurst, IL, USA
On 7/03/2015 my 2011 Dodge Grand Caravan with 46000 miles was having starting, stalling and idle issues. Throttle body was repaired by shop and refunded money because car still had same issues. The mechanic said take it to the dealership because it was not kicking out any codes I contacted the dealership and had to wait for an appt until Aug 4th. The car was acting up so I went in without an appointment on 07/21/15 they said because the issue was so intermittent that I would have to leave the car for a few days. On 07/22/15 the dealership called and said they found two issues with the van 1st it needed the left cylinder head replaced and 2nd the tipm unit was bad. The good news was the cylinder head which would have cost $2000 was covered under warranty. The bad news was the tipm ( totally integrated power module) was going to cost $1100 to fix. The whole point of buying a newer car was to not have these huge repair bills. But in one shot this van just cost $3600 in repairs that is just insane, who has this kind of money laying around. The second this tipm unit is a safety issue after doing some research a lot of other cars manufactured by Chrysler are having this same issue. I could not imagine being stranded somewhere with my five children or god forbid stalling out while driving it could have caused an accident. This tipm should be recalled not happy with our choice in this vehicle on top of everything else wrong with this car I have a head and tail light that are getting water into them. I say once again this car is 4 years old and has a whole heck of a lot of problems. Updated 09/09/15 updated 12/05/2017
- Apollo Beach, FL, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed was not available within a reasonable timeframe to schedule the recall repair and that the dealer disconnected the rear quarter vent window switch months ago. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.
- Bettendorf, IA, USA
The tipm (totally integrated power control module) has caused fuel pump problems so dealer overlayed the fuel pump costing 400 dollars. It has caused my blinker to interment stop working. It has caused battery failure so we have to replace the battery 150 dollars. Now the driver seat will not move it's a power seat and unless we replace the tipm we will have to spend money to overlay the seat. And sometimes it don't want to start we have no way of paying for the tipm and we were told it's not a part that has been updated to replace it with a faulty part is ludacris. This is a safety issue and needs to be recalled before someone is hurt
- Portland, OR, USA
The contact owns a 2011 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V234000 (electrical system). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Lake Zurich, IL, USA
Trouble starting vehicle, draining battery, fuel pump continuously running after vehicle is shut off and key is removed from ignition. I have looked up complaints online and hundreds of other owners have experienced the same problem for faulty tipm.
- Porter, TX, USA
The contact owns a 2011 Dodge Grand Caravan. The contact stated that while driving 70 mph, burning fumes emitted inside of the vehicle. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,000.
- Austintown, OH, USA
- Radford, VA, USA