Actuator failed and car makes a loud buzzing sound when locking or unlocking the door. Back driver-side door won't open.

- Boulder, CO, USA

One day it just quit working. Along with the lock making a loud noise. Now I can-€™t get my kids out in the case of an emergency. This needs to be fixed asap.

- Easley, SC, USA

The sliding door actuator lock gets stuck in the locked position. Making it unsafe for me and my kids to get out in an emergency. Same with the back trunk. It was stuck for months then just started working again.

- Grove, OK, USA

Similar to recalls with other Grand Caravans, both our sliding doors will not open. There is a buzzing sound when locks are engaged. First door went out a month ago Second one today.

- Pascagoula , MS, USA

Driver side passenger sliding door locked and won-€™t unlock to open door no manual override way to open door I feel is a safety hazard if in a accident.

- Stuart’S Draft , VA, USA

Sliding drivers side door will not open. Does not unlock, lock, latch and buttons do nothing. Door is stuck in closed position. Very unsafe! This vehicle is used for a handicap adult.

- Amherst , VA, USA

With no warning, the driver-€™s side sliding rear door locked and will not open either manually or remotely. Concern for safety of passengers exiting the van in an emergency

- Fargo, ND, USA

The passenger side sliding door fails to lock leaving people and property at risk. It is available for inspection. The dealership service department indicated it is the latch system. It had been buzzing on lock prior to failing altogether, this is similar to other issues listed online so I believe the actuator may be involved as well. This appears to be a common problem related to a design flaw.

- Meridian, NV, USA

The drivers side siding door lock has failed making the door unable to be unlocked automatically or manually. This has left the door inoperable. This is a serious safety risk which leaves a person in the back seat unable to exit the vehicle through that door in the event of an emergency. The vehicle has not yet been inspected for this issue. There was no warning indicators of the failed door lock.

- Colville, WA, USA

Passenger side rear door is making a buzzing noise! will cost over $500 to fix. After researching multiple other van owners are having this same issue this should be recalled this vehicle is only 6 years old !!

- Mcclure , PA, USA

The driver side rear door failed to unlock and open and is available for inspection. This happened about two weeks ago 04/12/2022. When this started, my grandson was unable to get out that door, but fortunately, the other door opened fine. If there was an accident, and the other door got damaged, passengers would be unable to exit without climbing to the front of the van or out the backdoor. I noticed if I manually assisted the unlock process, it would open. Currently it's working but when the door locks either manually or with the automatic locks, it makes a loud buzzing sound. That is very concerning and sounds like it's about to fail. The passenger side door failed last September 2021 to lock and could not be locked manually. We were able to get the repair done under our extended warrantee. The serious problem with the door not locking was you could open the door while the car was moving.

- Lahaina, HI, USA

The left side passenger door stopped working and is stuck in the lock position. It will not unlock even manually. At first I assumed this was just something with my van but after checking online I now see this is a massive problem that has affected many people. This issue is a huge safety problem as someone will not be able to exit the van in an emergency. People have said they have complained to both Dodge and the NHTSB for years and no recall has been issued. How is that possible when the problem is so widespread" Do people have to actually die before a recall is finally ordered" Please do what you can to get this problem solved before something bad happens. I-€™m already prepared to pay to get this fixed but it seems to me Dodge needs to be forced to do something about it.

- Pleasant Grove , UT, USA

Driver side sliding door does not latch under normal use. It will constantly cycle through opening and closing to no end. This will happen when driving which is a major safety issue. I found the following workaround (which is an unreasonable daily activity for a family): 1. Park Car 2. Turn on Child Lock 3. Put Key in Accessory 4. With Drivers Window Down, and all doors closed except the Drivers Sliding door, press lock button on the door panel. 5. Close Drivers Side Sliding Door 6. NEVER let people in/out the defective door or will have to repeat the above steps. I received a letter from Fiat Chrysler identifying issues with the Power Lock Actuator, however it does not address the Door Latch. In my case the Passenger Door Power Lock Actuator was defective and replaced under a new extended warranty, but not the Latch.

- Ijamsville, MD, USA

The passenger side sliding door no longer locks manually or by remote. I was broken into because of this at a hotel I was staying.

- Springtown , TX, USA

The sliding door on the driver-€™s side stopped working and stayed shut for a couple days. For no apparent reason it started opening and closing again but only when the door handle was kept pulled. I believe it is a safety issue that could have serious consequences if an emergency occurred and passengers need to immediately exit the vehicle. There was no precursor signs of any other malfunction prior to this issue. I would like to know if this a recall situation in the near future? Thank you

- Rancho Palos Verdes , CA, USA

The driver's side sliding door will not open, manually or electronically. This apparently is a VERY common issue for Dodge and is a very big safety concern. We have brought it to make mechanics and all have stated that is is extremely expensive to fix and almost impossible to find the needed parts. I have children in the car, and this is a very big safety concern. We also cannot get rid of the car, sell it or trade it due to this issue. The amount of people with the similar issue on the 2016 Dodge Grand Caravan is alarming and this should be taken care of asap.

- Minnetonka, MN, USA

The right (passenger side) sliding door is locked closed and will not open from the inside or outside. Rear-seat passengers are being forced to exit through the windows, rear hatch, front doors, or the other sliding door. This is not only an unnecessary inconvenience but also potentially very dangerous if there's an accident when occupants need to exit the vehicle quickly. I will take the vehicle to the dealer for inspection. There were no warning lamps, messages or other symptom prior to the failure. The problem first appeared two days ago, the van has less that 100,000 miles.

- New Albany, MS, USA

Sliding passenger door actuator makes a loud buzzing noise when unlocking, and also will fail to unlock. In the event of an emergency, passengers will be unable to unlock the door and exit from the vehicle. No warning lamps have activated, notifying of a problem. There are no recalls on file.

- Portland, OR, USA

The right rear door will not lock causing a concern for my safety at any time I'm in the public. Anyone can enter that door if they just tried to see if its unlocked. I cannot stress this enough as I am an uber driver and sometimes unruly passenger try to get into my car without my permission. That can also be anyone who is preying on women to kidnap them.

- Sneedville, TN, USA

The passenger (right) side rear sliding door has gotten stuck and will not unlock manually. It has been stuck for about a year and after going to the dealer they-€™re claiming it-€™s a common defect that is hard to repair. We are unable to enter the car from the passenger side rear sliding door and hopefully the driver side sliding door doesn-€™t get stuck, otherwise we will be unable to exit the car, which can be excessively dangerous while in an accident type incident. This door being stuck is already reasonably dangerous since our kids are unable to exit the vehicle curb side and must exit on the drivers (left) side of the vehicle. Door became stuck 3 years after it was new, with just under 45,000 miles on the car. When trying to unlock the door with the automatic door button it will just make a sort of buzzing noise.

- Walnut Creek , CA, USA