10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
39,082 miles

About These NHTSA Complaints:

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problem #38

Jun 072019

Grand Caravan

  • 51,351 miles
Driver's side rear sliding door stuck shut and locked. Will not unlock. Will not open. Just pulled in the driveway and went to grab laundry from the backseat and the door will not open

- Robbinsdale, MN, USA

problem #37

Jun 072019

Grand Caravan

  • 90,000 miles
The sliding driver's side door will not unlock either electronically or manually. This is a safety hazard as that door can no longer be opened. Also, the sliding passenger door will no longer lock except manually.

- Martinsburg, WV, USA

problem #36

May 202019

Grand Caravan

  • 45,000 miles
This is regarding my 2016 Dodge Grand Caravan (only 45K miles). Both sliding doors were working fine, then on May 20, 2019 the driver's sliding door just froze--can't open it electronically or manually. The lock is stuck in the locked position and the power door lock switch won't move that door's lock to the 'unlock' position. When I try to move the lock/unlock button/lever on that sliding door, it's stuck in the locked position--even with a bunch of force I can't move the lever to the unlocked position--I feel like I'm going to break the lever if I force it too much. So the door is basically unusable right now. I have four (4) children and this is a major safety issue as they cannot exit the vehicle in a safe manner in case of an emergency. The Dodge dealership I go to stated that this is a ¿known problem¿ with Dodge Grand Caravan and that Dodge refuses to address the issue. The dealership said the cost to fix the issue is $506.59 the bigger concern is that I went on various Dodge ¿blog sites¿ and I counted over 100 other posts where people have had the same issue. I hope that you can help in getting this issue resolved. I cannot see myself paying $506.59 to fix an issue that is obviously a manufacturers defect. I look forward to your respond.

- South Glastonbury, CT, USA

problem #35

May 282019

Grand Caravan

  • 59,861 miles
Driver side sliding door is stuck in the lock position. It wont unlock with the remote, button inside or manually. Keeps showing error messafe if you try to open it that the door needs to be unkocked but will not unlock. Very unsafe since minivans are for family's and bow in the case of emergency I cant open that door. Especially since the vehical has less than 60K miles on it.

- Roanoke, VA, USA

problem #34

Apr 292019

Grand Caravan

  • miles
Takata recall, marine corps. Veteran and my 2016 Dodge Grand Caravan R/T driver side rear sliding door stuck shut on lock position I have tried removing fuses and still nonthing. After only 10 this is a major safety issue due to the fact I have 6 children that occupy the rear. I have gottten the quote from 1K - 2K to fix this issue which is very exspensive and can not afford. I have read several similar complaints on this vehicle ranging different years of the same model vehical.

- Hampton, GA, USA

problem #33

May 012019

Grand Caravan

  • 68,000 miles
The drivers side sliding door is stuck in the closed position. It will not lock or unlock even manually. The passenger sliding door is now making a grinding noise everytime the front doors are locked or unlocked and could fail soon causing my children to be locked inside the van. Only 68,000 miles on this van and the repair is ridiculously expensive around 1200 dollars. Needs to be recalled. Major safety hazard.

- Jackson, MI, USA

problem #32

May 152019

Grand Caravan

  • 75,000 miles
Passenger rear sliding door intermittently stopped working. Would not open, make a buzzing noise. Took to dealer to have it diagnosed. They said the door motor was faulty and could fail closed locking the rear passengers in the back seat. I had it repaired at a cost of $1300. A month later the driver side rear door failed closed. I am now looking at another $1300 repair. These items re not covered by the extended warranty

- Baltimore, MD, USA

problem #31

Nov 182018

Grand Caravan

  • 74,079 miles
Takata recall - our problem is that the sliding side doors will not open. One played out about 6 months ago and the other played out a week ago. I¿ve took it to be checked out at auto zone and none of the fuzzes were blown out. By it being considered a new vehicle the side doors shouldn¿T be having any problems!

- Humboldt, TN, USA

problem #30

Apr 012019

Grand Caravan

  • 65,000 miles
Left power sliding door stopped working and unable to open manually affraid my grandchildren will be endangered if I'm in a situation and need to get them out from the left side

- Auburn Hills, MI, USA

problem #29

Apr 072019

Grand Caravan

  • 35,082 miles
The contact owns a 2016 Dodge Grand Caravan. While the air conditioner was activated, the front passenger side vents blew out hot air without warning. The vehicle was taken to mcclane motor sales (618-783-2372, located at 702 E jourdan St, newton, il 62448) where the technician diagnosed and replaced the passenger side actuator. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was repaired. The failure mileage was approximately 35,082.

- Ingraham, IL, USA

problem #28

Feb 162019

Grand Caravan

  • 10,000 miles
The contact owns a 2016 Dodge Grand Caravan. While driving at an unknown speed, the vehicle began to ride roughly and the engine hesitated. While the contact was inspecting under the hood, a burning odor was present. It was discovered that a wire harness had melted. The vehicle was towed to steve white Dodge(3470 hwy 70 SE, newton, nc) where it was diagnosed that the wire harness, battery, and alternator were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a representative was sent to inspect the vehicle. The failure mileage was 10,000.

- Clearemont, NC, USA

problem #27

Apr 012019

Grand Caravan

  • 70,000 miles
The passenger side sliding door will not open or unlock. I have tried manually unlocking the door but it will not open.

- Reno, NV, USA

problem #26

Mar 242019

Grand Caravan

  • 55,000 miles
The passenger sliding door has locked shut. I am unable to open it at all. This occurred randomly, while my wife was by herself, 39 weeks pregnant with a small child and a toddler inside the vehicle.. I have researched this malfunction and it seems to happen often to this make (Dodge and Chrysler) minivan in the past several years. In my opinion, this seems like an extremely hazardous malfunction. I have a 4-year old, 2 year old, and a newborn all in carseats in the van. In the case of an emergency, and this door was unable to open, I would not be able to get all of my children out.

- Las Vegas, NV, USA

problem #25

Apr 052019

Grand Caravan

  • 74,000 miles
I've been having electrical problems since I got the van at some point while I'm driving all the gages would start flashing acting like it was trying to die some cases it did some cases it did not but when I stopped the dashboard had lost all power to it no ignition whatsoever I still had working radio headlights and everything else whenever I would park the car it could take up to an hour or more to get in the vehicle because it would not respond to the key fobs you would be sitting down minding your own business and then all the sudden it would work left me stranded trying to get to work my child to school and then last night while I was driving down the highway I started hearing a noise and then all a sudden the transmission started slipping revving up to 6000 RPM while I'm crossing over a bridge on a major highway barely was able to get across the bridge leaving me stranded in an unsafe part of town I ran a code scanner on the vehicle it shows code U0141 that was stored and P083B which is the transmission fluid pump and it never turn on a check engine light until I was less than a mile from the dealer after I had to drive to the dealer because the roadside assistance number I had I could not contact them. I do know that some of the vehicles were under recall I'm not sure if this one was and it was fixed or not but is not showing an active recall but it is not safe the images I shared I was actually driving forward and as you can see the lights came on and at 1 point it actually showed me as being in reverse it beeps and goes crazy

- Saint Charles, MO, USA

problem #24

Apr 032019

Grand Caravan

  • 24,000 miles
The contact owns a 2016 Dodge Grand Caravan. After the vehicle was parked, the rear driver's side sliding door failed to open. The contact stated that the failure recurred once. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 24,000.

- Wayne, NJ, USA

problem #23

Jul 202017

Grand Caravan

  • 37,700 miles
About 3700 miles the A/C stopped blowing cold air. Vehicle equipped with R134A. Put my gauges on vehicle way low add some stop leak w/leak detector. Found that the valve in rear A/C leaking. Around same time driver rear sliding door stopped unlocking and opening, the child lock lever moved by itself. So I moved it back to disable and that worked for about a weak. Then it started to make a noise like gears were jammed or rubbing together and then it just stopped. Dorr remains unlocked now w/no sound from actuator. Transmission seems to slip and lose power.

- Tucson, AZ, USA

problem #22

Mar 232019

Grand Caravan

  • 89,669 miles
While in my driveway (vehicle was stationary), I attempted to open the driver side sliding door. The door was not working manually or electronically. Dashboard screen said unlock door to operate, but the door is stuck in lock.

- Virginia Beach, VA, USA

problem #21

Mar 182019

Grand Caravan

  • miles
Not sure about the mileage as to when this happened (since I am not currently in my car) 1the car had been parked at home before attempting to unlock the door, when the sliding door (drivers side) made a "buzzing" sound and now the door won't unlock. We have tried to get the door open by manually moving the locking switch and it just doesn't move. We are currently only able to use the passengers side sliding door.

- Canoga Park, CA, USA

problem #20

Feb 252019

Grand Caravan

  • 65,000 miles
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to unlock electronically. The failure progressed without warning. Autonation Chrysler Dodge Jeep Ram South columbus (2201 victory dr, columbus, ga 31901, (706) 522-2089) was notified. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 65,000.

- Columbus, GA, USA

problem #19

Mar 152019

Grand Caravan

  • 43,900 miles
Passenger side air vents blow only hot air on vent and air conditioner settings with the dial on cold. The driver's side works fine.

- Solomon, KS, USA

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