10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 42,658 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I hit a deer; air bag light came on but the air bags did not deploy.
- St Charles, KY, USA
The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.
- Katy, TX, USA
The contact owned a 2016 Dodge Grand Caravan. The contact stated that while driving at 70 mph, the vehicle crashed into an animal and the airbags failed to deploy. Van rolled after about 100 feet it stopped. No police report was filed. The vehicle was towed to a body shop where it was undetermined why the airbags failed to deploy. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 25,000. The VIN was not provided.
- Westby, WI, USA
THE CONTACT OWNED A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT WHICH RESULTED IN THE VEHICLE BECOMING DESTROYED. UPON IMPACT TO THE FRONT END OF VEHICLE, NO AIR BAGS DEPLOYED IN VEHICLE. THE CONTACT SUFFERED FROM WHIPLASH AND MEDICAL TREATMENT WAS NEEDED. NO POLICE REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO A COLLISION CENTER (KEVIN BALL AUTO BODY 100 E WOODLAWN DR, LEADINGTON, MO 63601 (573) 431-2767). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. Consumer claim number for State Farm is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).-€
- Middle Brook, MO, USA
I reported to Dodge management team of mr kunisnis and I was transferred to Mr. Agosta. I was instructed to booked an appointment to Dodge honolulu branch which I did to check my airbag that never work since I took the car brand new and the battery is being replaced less than a year for 4 times in 3 yrs. But when I brought my car to Dodge honolulu, I have been informed that Dodge main office denied my car check. I informed both mr kuniskis and Mr. Agosta but never heard back today.
- Honolulu, HI, USA
The driver's side headrest has deployed on it's own while parked in a driveway and turned off. After inspection, the plastic brackets that retain the metal pin that is supposed to secure the headrest broke apart and released the headrest into a deployed position. This is a design flaw that should be recalled before someone becomes injured. The headrest is under a spring loaded force that the plastic was not engineered to restrain.
- Apollo Beach, FL, USA
The contact owns a 2016 Dodge Grand Caravan. The contact stated that the rear passenger's side door failed to operate correctly. The air bag warning light illuminated when the seat belt was engaged. The vehicle was taken to rio vista Dodge Chrysler Jeep Inc (1006 state highway 12, directions rio vista, ca 94571-1442) where the vehicle was diagnosed and it was determined that the OCS passenger rear door motor failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,500.
- Rio Vista, CA, USA
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving, the driver's side air bag warning light illuminated and remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 76,000. The VIN was not available.
- Myrtle, MS, USA
The orc turned on while I was driving, then turned off. Now stays on for a long time and chimes. Even when I'm parked and the car is running, stays on.
- Everett, WA, USA
When moving the drivers seat. The airbag light comes. On. move the seat back the light goes off.
- Poquoson, VA, USA
On June 21 2019 my wife and I drove to our ivf doctors appointment from our home in waco Texas to houston Texas. On our trip back home the air bag light came on as she was driving our 2016 Dodge Grand Caravan. She took a picture of the dashboard the light went off maybe about 30 minutes while driving and we noticed the light of the airbag came on seven times more while we were driving on our way home. We would like legal advice please.
- Waco, TX, USA
The contact owned a 2016 Dodge Grand Caravan. While driving approximately 25 mph, the contact crashed into a tree to avoid crashing into another vehicle. The side curtain air bags deployed, but the driver and passenger air bags did not deploy. A police report was filed. The contact sustained neck and back pain, which required medical attention. The vehicle was towed to cedar bluff towing company of knoxville, Tennessee. Chrysler Dodge Jeep of lenoir city, Tennessee was contacted by email about the crash. The manufacturer was not made aware of the crash. The vehicle was destroyed. The failure mileage was 42,000.
- Knoxville, TN, USA
- Leominster, MA, USA