10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
15,745 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #19

Mar 012021

Grand Caravan

  • miles
Beginning about the time my regular warranty expired, about 40,000 miles, my rear sliding car door on the drivers side began making a loud buzzing sound when hitting the lock door button. It makes this sound every time the car door is locked. A month or so after it began making that noise, the door became stuck and would not open. It did not matter if the door was unlocked or not the door could not be opened at all. Then all of a sudden out of nowhere, the door became unstuck. A few weeks after that it became stuck again. This makes no sense, as I haven't done anything to warrant this issue. The right side sliding door also will not lock when the lock button is pressed. I have to manually open the door to lock or unlock the back sliding door on the right side. This is so frustrating. This issue is no longer "covered" by the warranty and it is incredibly annoying, not to mention expensive to have fixed. I bought this car new! It would seem to me the door being stuck and not being able to open is a major safety hazard. This should be a recall and customers should not have to pay 1,000$ or more to have this fixed. I cannot afford to have this fixed at this time so I am just having to live with it. I pray that if we are ever in a car accident that my children and I will be able to open the door and exit the vehicle safely and not be trapped inside.

- Greer, SC, USA

problem #18

Oct 032021

Grand Caravan

  • miles
About 2 weeks ago, the power rear driver door stoped working, it is stuck in the lock position and can not be opened by hand from the outside or the inside, by remote or with the button in overhead console the car. This is a safety issue as we need to be able to open it up when a passenger (in this instance our kid) needs to get out. After some research online, I found out that this is a known issue but dodge decided to do just nothing. Safety first...... This needs to be an immediate recall!

- Cape Coral, FL, USA

problem #17

Aug 052021

Grand Caravan

  • miles
A few weeks ago, the passenger side slider door became locked and will not unlock with the overhead dome controller nor the key remote. Cannot unlock manually. Now, a couple of days ago, the driver side slider door locked up too! The only access to the back seats is through the rear lift gate!

- Lynn, MA, USA

problem #16

May 072021

Grand Caravan

  • 85,000 miles
Passenger side sliding door stuck in lock position and will not open at all.

- Anniston, AL, USA

problem #15

Mar 172021

Grand Caravan

  • 79,000 miles
I was driving up a busy intersection and my 2018 Dodge Caravan stopped randomly in on going and on coming traffic and I couldn't start it. I have had the car for 8 months and I keep up with maintenance. My family was afraid because cars were driving up fast behind us in a narrow two way street.

- Austin, TX, USA

problem #14

Nov 022020

Grand Caravan

  • 38,000 miles
2018 Grand Caravan driver rear slider door is locked close and will not open!!! I've seen multiple complaints of same issue

- East Peoria, IL, USA

problem #13

Dec 162020

Grand Caravan

  • 45,961 miles
Passenger side sliding door will not lock properly. When vehicle is parked, locking and setting alarm on the vehicle with the key fob the sliding door can still be opened. The door will not lock. Dealer advised that door locking actuator was bad and estimated $1,650 to repair. This appears to be a manufacturing defect.

- North Las Vegas, NV, USA

problem #12

Nov 232020

Grand Caravan

  • 64,500 miles
Driver door lock malfunction. Will not lock

- Seminary, MS, USA

problem #11

Aug 012020

Grand Caravan

  • miles
Sliding door lock problems, my driver's side sliding door will not ope when stationary, the door stop working, after 5 days the right side stopped working and my family began to exit through driver's door or front passenger's side. I contacted Dodge they said it will cost $150 to diagnose and $1500 to repair depending on what they find out.

- Raleigh, NC, USA

problem #10

Jan 252020

Grand Caravan 6-cyl

  • 48,000 miles
Rear right sliding door lock actuator buzzing when unlocking door.

- Raleigh, NC, USA

problem #9

May 252020

Grand Caravan 6-cyl

  • 49,000 miles
Bought the van in December of 2019. A few months ago I noticed that the van wasn't accelerating/shifting when going up hills. It delayed started one night and I had to shift if off and restart it. My front A/C stopped working and kicks on randomly. The doors don't automatically lock until a few minutes after being put into drive. Back right door doesn't lock. Recently took it to my mechanic and was informed that there is burnt wiring and possible plugged cad. Converter.

- Los Lunas, NM, USA

problem #8

May 232020

Grand Caravan 6-cyl

  • 30,500 miles
Sliding door locks on both driver and passenger are not working driver side sliding door is in locked position and will not open with key fob, manual lock passenger side sliding door does not lock with key fob, have to manually lock and unlock door.

- Killeen, TX, USA

problem #7

Mar 112020

Grand Caravan

  • 25,000 miles
The driver-side rear sliding door has locked and will not unlock manually, with door unlock button, or by key fob. When trying to unlock manually the mechanism rubber bands back to the lock position as if the locking mechanism in the door is stuck. This presents a safety hazard in case of emergencies. This luckily happened as I was going to put my son in the vehicle before leaving my home.

- Eglin Afb, FL, USA

problem #6

Feb 122020

Grand Caravan

  • 61,000 miles
The passenger rear sliding door has locked and will not open manually, with button, remote and overhead button. This presents a safety hazard incase of emergencies. Upon further research, it seems this is a common problem with Dodge Grand Caravan and have cost customers more than $1,000 for repairs. This should be recommended for a recall.

- Ganado, AZ, USA

problem #5

Feb 032020

Grand Caravan

  • 48,000 miles
At 48,000 miles rattles in rear end getting louder. Sounds like coming from rear suspension. Not covered under warranty after 36,000 miles. Hear rattling when in motion.

- San Tan Valley, AZ, USA

problem #4

Aug 292019

Grand Caravan

  • miles
Passenger doors do not open automatically. They will not work from the driver controls, key fobs, or from inside the vehicle. They are locked and will not open. Went from working fine to not working at all. No accident occurred. Battery and all electric components are intact. Vehicle was stationary over night and next morning they didn't work. All other features on vehicle are as they should.

- Longview, TX, USA

problem #3

Jul 152019

Grand Caravan

  • 12,000 miles
Takata recall right side passenger door won't lock.

- Wichita, KS, USA

problem #2

Sep 292018

Grand Caravan

  • 100 miles
The sliding passanger door closed on my child's hand. The door did re-open but not immediately. It ended up causing a break in her hand.

- Cincinnati, OH, USA

problem #1

Jun 092018

Grand Caravan

  • 28,000 miles
Wheels spin during acceleration, poor traction on road. Rental car from portland, Oregon airport from the enterprise. Don't know the VIN. Perhaps an issue with all Dodge Grand Caravan.

- Aurora, CO, USA