10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 13,836 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The passenger sliding door no longer locks. The locking mechanism is stuck in the unlock position. The vehicle cannot be secured 😫. before the lock stopped working it made a buzzing sound a couple of times and stopped working. I just realized this when my daughter opened the door without me opening the driver's door first. It was stationary the first time then the second time it buzzed the van was jn motion on a city street.
- Fulton, MS, USA
The child protection lock system no longer functions on my 2019 Dodge Grand Caravan due to the sliding door lock actuator malfunctioning. We only discovered the problem by accident when my wife was able to open the passenger side sliding door before I unlocked the vehicle. While speaking with the manufacturer on 11/5/2020, I was told there was no recall being issued even though there are many instances of this problem occurring in similar vehicles. I am greatly concerned that parents are driving around thinking the child protection lock is active when a child can open the sliding door at any time, even while the vehicle is in motion. I cannot get a photo that shows this problem, so there is no documentation.
- Murrells Inlet, SC, USA
Passenger side power sliding rear door, latches, but will not lock.door.used key fob to lock doors when going into a store to shop.all the doors locked, but the one.mentioned..vechicle was parked at the time.other than not being able to secure the vehicle, I worry that a child could open this door when moving, since this door will not lock.
- Southhaven, MN, USA
Second time my van has lost electrical and brakes. Today I was in the drive thru, curving around the building to the left, slight hill at turn. Again, gas gauge goes to empty, this time half of the dashboard is on, no brakes. Was able to turn van off and restart. Towed again to the dealership. This is a major safety malfunction and life threatening!
- Midlothian, VA, USA
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the vehicle's passenger's side sliding door locked and failed to unlock. The contact stated they were unable to unlock the door. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 27,000.
- Ada, OK, USA
7/21/2020 - driving through a left turn on a main road and lost all electric- steering, brakes, dashboard. Coasted to the left turn lane. Applied pressure to brakes, but was still rolling. Had to throw it into park to stop an accident from happening. Turned van off and restarted van. Drove to the gas station across the street and had it towed. I had five children in my van, this major safety malfunction could have killed all of us. Dealership had the van for 10 days and claimed one possibility was winter gas still available at gas stations combined with warm weather. Offered no solution other than to pick up my van. I have had this happen to my other Dodge Grand Caravan multiple times until I finally felt like I couldn't chance my life anymore and turned it in. This is a well known, documented Dodge issue!! the service agent ignored my requests to look into it. No code shows for this issue and it didn't happen during their drive, so there is nothing they can do. They are selling death traps. Additionally, when I pump gas and my tank is already over a half of tank, the sensor reads full and the handle clicks off.
- Midlothian, VA, USA
- Hendersonville, NC, USA