10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
13,836 miles

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problem #27

Aug 072023

Grand Caravan

  • miles
Without any warning or problems leading up to this, the sliding door on my passengers side has become -??locked-?? and cannot be opened. I used my keys, and buttons in the car, the door will not open. I even tried to use force and pull it open, but it has not worked. It is stuck in -??lock-??. This is a safety hazard because my children have to enter and exit on the drivers side now which is often the side facing the open street. Also makes it harder for me to get my child on that side strapped into his car seat. I have to reach back OR reach through his window to get him secured. I have not taken the car to a dealership for repairs because I don-??t want to be charged for fixing a manufacturer defect

- West Covina , CA, USA

problem #26

Aug 102023

Grand Caravan

  • miles
Electrical: Intermittently, the headlights will dim for a second then return to normal-?"whether at an idle at a traffic light/stop sign, or at highway speeds. The turn signal will also pause briefly, breaking the normal clicking rhythm. Sliding door: The sliding door (Driver side) just began experiencing problems on 08/10/2023-?"upon completing the opening cycle, the door would not latch in the open position, accompanied by a clicking sound. When closing the door, it would stop short of latching closed-?"again accompanied with the clicking sound. It would click 3-4 times, then stop-?"the door remaining ajar. This happens regardless the mechanism used to operate the procedure: the button on the console above the dash, the button near the manual door opener (on center pillar), the button on the remote, as well as the exterior door handle. The door will open/close latching properly with manual operation.

- Virginia, MN, USA

problem #25

Mar 222023

Grand Caravan 6-cyl

  • miles
Vehicle failed inspection, AIR BAG LIGHT ON. Driver seat wire harness open left thorax squib must replace entire harness, air bag circuits cannot be repaired due to high resistance splicing causes. Part on Back order until August 2023!! Car cannot be repaired and is out of service, unable to drive, illegal to drive, I have a $20,000 car loan, Thrifty Car Sales of Westfield, [XXX], violated Massachusetts Lemon Law and refused the car while under the 60 day, 2500 mile Used Car Warranty. Exhaust Leak, Muffler clamp rusted through, not holding pipes together. Driver Front Marker Light Bulb open circuit, bulb needs to be replaced. Air Bag light noted to be out by Firestone on February 25th, 2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Hadley, MA, USA

problem #24

Feb 252023

Grand Caravan

  • miles
The Air Bag Light remains on. I was told that it is responsible for the Driver's Side Air Bag. It was formally documented on February 25th, 2023 by Firestone on King St. in Northampton, MA 01035. It has been brought to LIA DODGE KING STREET in NORTHAMPTON, MA 01060. THEY TOLD ME THE WIRING PART TO REPAIR THIS IS ON BACKORDER AND NOT AVAILABLE UNTIL AUGUST 2023 and not guaranteed to be available. In addition, I was told it would cost $900 to install. I was told this by multiple people including CHRYSLER DODGE CUSTOMER SERVICE. I WAS TOLD A NEW PART IS IN DEVELOPMENT AND NOT READY UNTIL AUGUST 2023. If this is in fact, true, then this is a huge safety risk for all 2019 Dodge Grand Caravan Driver's who have the Air Bag Light on and may or may not have a working Air Bag. This is a huge safety issue. Additionally, I was told that the part is a "Wiring Harness" Part#68531685AA and it would cost $900 to install. On the Mopar Site, it is just the JUMPER WIRE SENSOR" PART# 68531685AA and is $45 plus $20 Shipping!!!! I was also told by Chrysler Dodge Customer Service that a Dodge Dealer can install the part after I buy the part on Mopar.com and Lia Dodge told me they could not. My car has been rejected following a failed inspection for the Airbag light and ALSO the RUSTED CLAMP that is holding the Exhaust Pipes together and Co2 is backing up into the Cabin. In addition to the SENSOR JUMPER WIRE Part# 98531685AA, the Vehicle should also be recalled for the Part# 4578916AB The Exhaust Clamp that is rusted and falling off causing Co2 to back up into the Cabin according to both Lia Dodge and Auto Express in Hadley, MA 01035. The Vehicle is off the road and not able to be repaired or inspected as it is illegal to drive until it is inspected. Please confirm the above information regarding the parts and start a recall so I can have these problems fixed or reimbursed by Dodge the Manufacturer, as they SHOULD BE BY THE MANUFACTURER. The Vehicle only has 70,000 miles.

- Hadley, MA, USA

problem #23

Jan 232023

Grand Caravan

  • miles
Several times now, intermittently, my 2019 van has turned off on me as I am driving or am stopped at a red light, although most commonly it has occurred when I was driving. The van has stopped while I am driving various speeds, notably around the 10-40 mph. It will turn on once I come to a full stop, shift to park, and turn the key again. I've had the battery and alternator checked and they are in perfect working condition. This is a very dangerous situation.

- Dallas, TX, USA

problem #22

Jan 162023

Grand Caravan

  • miles
I brought. my car to the dealership and they told me the airbags had an active code in the harness wiring in the driver's seat and wanted 1000 dollars to repair or rebuild the harness. They didn't have a replacement harness available and said the part did not exist so they would have to custom build one. They said it was not under warranty because I have48,000 miles on my car. I can not believe that a safety issue involving the airbag operation would not be covered by the manufaturer. I really need help

- Denver, CO, USA

problem #21

Jul 012022

Grand Caravan

  • miles
Rough idling. Misfire. I've changed the sparkplugs twice already, the Wiring harness, Injectors, purge valve, etc.

- Rosemount, MN, USA

problem #20

Sep 192022

Grand Caravan

  • miles
The lock actuator on the driver's side sliding door has seized in the lock position in our Grand Caravan. Using the fob, the switches in the vehicle, and the mechanical levers on the door, we are unable to unlock or open the door. Researching this problem, I see that it is common in 5th generation Grand Caravans and Town and Countries and plagues both sliding doors, creating a safety hazard: in the event of an emergency, if both actuators were to have seized since passengers entered the car, it would make exiting the car slow to impossible, and therefore hazardous. I have heard from a mechanic that Dodge/Chrysler is aware of the issue. There is, to this point, no recall or safety bulletin, and apparently nothing is being done about it, and that needs to change. To this point, our vehicle has not been officially inspected, though all of the symptoms are exactly as can be found in the various reports on the internet. There were no warnings that the part was going to fail/seize.

- Elizabeth, CO, USA

problem #19

Jul 122022

Grand Caravan

  • miles
On several occasions, the right sliding door on the van would not open either manually or electronically. I tried unlocking all doors, pushing buttons on key fob and inside the vehicle, and pulling on the interior and exterior door handles. The door would be stuck. On one occasion, the left sliding door opened on its own when the vehicle was locked and unattended.

- Concord, CA, USA

problem #18

Apr 222022

Grand Caravan

  • miles
Issues with locking mechanisms. Makes buzzing noises.

- Hot Springs National Park, AR, USA

problem #17

Jun 102022

Grand Caravan

  • miles
Passenger sliding door won-??t lock or unlock

- Eightyfour , PA, USA

problem #16

Feb 022022

Grand Caravan

  • 50,000 miles
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while operating the vehicle the electronics would suddenly malfunction causing the windshield wipers to erroneously activate, the turn signals to become inoperable, the backup camera to fail, and the brakes to malfunction. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who was unable to duplicate the failure and no service was performed. The manufacturer was not yet notified of the failure. The approximate failure mileage was 50,000.

- Philadelphia, PA, USA

problem #15

Apr 202022

Grand Caravan

  • miles
Passenger sliding door on 2019 Dodge Grand Caravan keeps malfunctioning. I cannot at times open the door from the outside or open the door from the inside. It has been repaired 3 times but the problem keeps coming back.

- Franklin Park, IL, USA

problem #14

Feb 162022

Grand Caravan

  • miles
Right sliding door will not lock/unlock using remote or manual application.

- Big Spring , TX, USA

problem #13

Nov 042021

Grand Caravan

  • miles
Passenger sliding door will only lock/unlock manually, does not lock or unlock with the electric door locks or with FOB. This was only discovered after someone was able to open the door with the vehicle locked. The vehicle was taken to an auto repair shop. It was explained that the actuator in the door is bad and because of limited software release can only be repaired at dealership. The vehicle is owned and used by a non-profit for client services, and this creates not only safety issues for staff and clients, but undue hardship for cost of repairs.

- Lexington Park, MD, USA

problem #12

Oct 072021

Grand Caravan

  • miles
Lock actuator failure on driver side rear sliding door. This is a concern for a two year old vehicle and poses a safety risk for passenger/child egress.

- Pearland, TX, USA

problem #11

Jan 142020

Grand Caravan

  • miles
The vehicle keeps blowing fuses every time you try to start it.

- Gatesville, NC, USA

problem #10

Mar 222021

Grand Caravan

  • 4 miles
Rear left sliding passenger door lock actuator stuck in the locked position. Will not unlock and door is unable to be opened. The rear left side passengers will be unable to get out in case of emergency.

- Waianae, HI, USA

problem #9

Mar 042021

Grand Caravan

  • 65 miles
Engine shutting off while driving on highway power steering very hard to streer and brakes are very hard to press then stopped very difficulty it restarted in transmission park position after 10min it happened 4 times a in week

- Calgary, AR, USA

problem #8

Aug 102020

Grand Caravan

  • 50,000 miles
Passenger side sliding door no longer locks without locking it by hand. My children can open the door while we are driving because it doesn't lock unless I reach over and lock it by hand. I have to unlocked it as well by hand to get the kids out. To use that door, I have to unlock the front door, reach back and unlock the door.

- Daphne, AL, USA

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