pretty bad
Typical Repair Cost:
No data
Average Mileage:
43,700 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (3 reports)
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problem #3

Oct 242013

Journey SXT 3.5L V6

  • Automatic transmission
  • 18,950 miles

I turn the car on and the clock doesn't show. Focusing on the console screen, nothing happens. Everything in the car runs fine except the console screen. No clock, radio, CD player, backup camera, or anything. It's annoying but I deal with it. Go about my business for the day and return home.

The next morning when I go to start up the car it won't start. After recharging the battery, the car was back to normal. This has happened multiple times and I have started to come up with some hypotheses as to what is going on. The second time it occurred, I investigated the issue a bit more deeply and it seems a fan in the center console (next to the driver's right leg) stays on continuously, even when the car is in park and supposedly turned off.

Today it happened again, and I tried charging the battery to full before the car wouldn't start tomorrow morning, but after charging the battery the console screen/system still wouldn't work. Seems like it is trying to shut down or power on, but is stuck somehow, and only way to get it back in working order is to cut power to it so it does a hard reset. The issue seems to happen after the CD player starts up, as I can hear the CD's rearranging in the player before the screen doesn't turn on for the first time. I have taken it to the dealer but all they did was replace the battery.

- complainfordays, Pullman, WA, US

problem #2

Feb 042012


  • Automatic transmission
  • 34,175 miles

Turned on the car saturday morning and the whole multimedia center just didn't turn on. no gps, no radio, no rear camera, no cd, no clock. everything else in the car is working normal, electric and otherwise. It got under 32 deg F for the first time Fri to Sat. this is the only unusual occurrence.

- Steve N., Garches, Il de France, France

problem #1

Feb 252011

Journey SXT

  • Automatic transmission
  • 77,845 miles

Bought the car new in Oct 2009 and have had good luck with it until recently. Last night the multimedia center screen that runs the clock, navigation, radio, and controls the DVD system went out completely. The manual doesn't really show an exact fuse for this so I checked every fuse it could possibly be and they were all good. Stay tuned for the solution. I have to take it in.

- Eric S., Wausau, WI, US