10.0
really awful- Crashes / Fires:
- 4 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 53,798 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Something wrong with it stating as sometimes it won't start. I replaced starter and still same issue, I have to pur it in neutral and try to start it and eventually it does but it shouldn't be this way also it stop working as I was driving getting ready to make a turn and I had to restart it but once again it wouldn't start the first few times which I had to put in neutral and I was in the city traffic very dangerous
- Pinckney, MI, USA
The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the air bag, check engine, and the eps traction warning lights illuminated on the instrument panel. The contact initially took the vehicle to an independent mechanic who replaced the brake module control sensor however, the failure persisted. The mechanic referred the contact to an authorized dealer for assistance. The contact then took the vehicle to lithia Chrysler Dodge Jeep Ram Fiat of Santa Fe (7401 cerrillos rd, Santa Fe, nm 87507) where the diagnosis confirmed that the brake module control sensor was defective. The vehicle was repaired however, the failure persisted. The contact brought the vehicle back to the dealer for a second diagnostic test to be performed. The results were still pending. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000.
- Las Vegas, NM, USA
The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle, the contact had to depress the brake pedal to the floorboard and shift the vehicle into gear while the brake pedal was being depressed for the vehicle to start. The contact stated that the stability control and brake warning lights were illuminated. Additionally, the vehicle experienced failures with the intake and transmission. The contact was concerned that the vehicle would independently shift to second gear or to the park position. The contact stated that the vehicle was restarted to be able to shift gears. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the issue. The approximate failure mileage was 138,000.
- Elizabeth Town, PA, USA
ABS< brake light, traction control, esp lights all on and flash. Have replaced control module and booster & mater.
- Thomasville, NC, USA
The vehicle will stall on cranking which a red light will light up you will have to get under vehicle and tap starter constantly to crank. Starter has been replaced 2X problem still happens its spark fire under car. The vehicle will be cut off stationed after a drive then it was crank period until 20 min. When parked to get in and drive it want start. Has been test on machine battery good starter good and transmission it detected and electrical. Also when unlocking doors only 3 doors will unlock one you hot unlock wipers will come on.
- Douglas, GA, USA
All of the buttons stopped working in the driver's side door, along with the two back doors. The windows, locks, etc do not work because of this. The airbag light keeps turning off and on. Now all of the wiring is acting like it is messed up. The brake lights keep coming on, the car randomly won't start, the overhead light comes on when the right blinker is used. Now the car won't shift out of park 8/10 tries. The car also acts like it loses power randomly while driving in town. These problems have been listed as recalls, yet my car is not on the list.
- Pace, FL, USA
I've had the car for 2 years. Since I've had it, it would randomly not start, the heat would only work in the back vents. Got everything fixed associated with starter, battery, everything. For the last 6 months, my engine like has been on, and an esp light. I got the engine checked, brakes fixed, routers, brake pedal switch replaced and it's still doing the exact thing. Gear won't shift sometimes but it isn't the transmission.now they are saying possible electrical issue but this has been going on for months! after I've put more than 1000 into everything that has not fixed the issue.
- Wilmington, DE, USA
Takata recall on my vehicle is possible with my transmission. While I was in motion and in drive my vehicle began to rev and not gain any speed. Takata recall, my cruise control light come on when in park but does not work while I am driving.
- Houma, LA, USA
I already filed a report on how the electrical system is messing up. Also how the braking system is to small for this vehicle, and how they were out extremely to fast. This time I am trying to find another form in which I can through the mail system try and get hold of NHTSA to try and receive a recall. Due to me and the other tens of thousands who also have this same problem.
- Lewistown, PA, USA
My name is [xxx] and I am complaining about my 2009 Dodge Journey R/T AWD. First the electrical system or wiring harness has a severe problem. It does not want to start like it should. I've been through 2 good interstate batteries in the last 2 years that have not seemed to work. Next and the most dangerous is the braking system which is to small for this vehicle. From what I have researched they used a braking system from a Dodge magnum(in the series 1 from 2008-2012) when it should have been used from an SUV. The rotors where out after 9000 miles while the front pads go after 3000-4000 miles. Leaving the back brake pads with the longest life of around 5000 miles this is with aggressive or non-aggressive driving it doesn't matter. This kind of brake and rotor wear and tear is nowadays unheard of. This kind of vehicle is unsafe and very expensive for the average american vehicle owner. These vehicles are as plain as day as much of a lemon as they come. Between the electrical or ignition problems that are as plain as day and can not be fixed by your average mechanic and thousands of dollars. Also the breaking system which is to small that also can't be fixed without many thousand dollars worth of parts and labor. Not to mention the thousands that have already been put into these problems that did not fix for long. The only other thing that I feel that can happen is for there to be a recall by Dodge. To fix the electrical-ignition problem and to have a bigger breaking system put on like they did the (series 2 Journey from 2012 on till now). And the braking issues are better. So if they can do it now why can they fix the series 1. I think it's a combination of laziness and greediness with there money. Pleas help my vehicle right along with the other tens of thousands who have the same problems. Don't let Dodge get away with this and help make these problems an active recall !! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lewistown, PA, USA
I bought a 2009 Dodge Journey in April of 2017. A week after having it the problems started. First it was a backing plate...no big deal...then it was the transfer case...then my speedometer quit working and a few lights on the dash board. I was thankful that they tried fixing it over several months. Then they said we will give you 6,000 for it....when I paid a little over 10,000 for it...no way! then September came around for inspection and I told them it sounds loud could you take a look at the exhaust. Well they passed the inspection....I took it back a week later and said it still sounds loud...well you need a whole new exhaust! why did you pass it knowing it needed this" I was told well at least you can still drive it. Here I am a year later for another inspection and it won't pass now because of the exhaust...I asked about the speedometer and their response was we will let that slide because it's been a ongoing problem since you bought it. So is it ok for them to be doing this to me? no speedometer...miles on it are definitely not right because they don't move...I have 3 children I drive around in this car...I have to drive my son to pittsburgh children's hospital every so often. Am I in the wrong or are they" I was never asking for any money back or a brand new car...I was only asking for them to make it right with us and they think they have.
- Bradford, PA, USA
The contact owns a 2009 Dodge Journey. While operating the vehicle, the ABS, ebs, and traction control indicators illuminated. After turning the vehicle off and restarting it, the failure recurred. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 179,000.
- Madison, TN, USA
The contact owns a 2009 Dodge Journey. The contact stated that the eps warning indicator flashed and the power steering failed to function. The steering wheel became extremely tight and there was an internal electrical failure, which caused the radio and brakes not to work. In addition, the brake indicator was illuminated. The dealer (transitowne Jeep Chrysler Dodge Ram of West seneca, 2989 transit rd, elma, NY 14059, (716) 674-6400) diagnosed that the return power steering hose, cooler, and ABS unit needed to be replaced. The manufacturer indicated that the vehicle was excluded from the unknown ABS and brake system recalls and had not provided an electrical solution to the dealer. The VIN and failure mileage were not available.
- Holland, NY, USA
Over the last 3 years I have had an excessive amount of work done on my brakes. On the front wheels, both have had 3 new sets of rotors, 2 of which had to be resurfaced, 3 sets of brake pads, 2 new calipers for the left and 1 for the right, 1 brake hose and 1 hub bearing for the left. The rear tires have had a new set of rotors, which were resurfaced today, and a new hub bearing on the rear left. The vehicle has never been wrecked, and I can confidently say my driving is not the cause of this issue. When the brakes have gone bad, I hear a squeal, there is vibration in the wheel and the brake pedal, and the car would pull to the left or the right, depending on which caliper needed to be replaced. This is a serious safety hazard that needs to be addressed on a much higher level than on the consumer's dime.
- Goodlettsville, TN, USA
Everytime I brake my vehicle it jerks. Ive replaced my brakes and this issue still happens. Also a few times ive had my vehicle turn off with all lights on while I was at a stop light and a couple days ago it wouldnt start after two attempts to start then on the third attempt it started.
- Apache Junction, AZ, USA
The contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle began to shake and there were squealing noises and a vibration from the floorboard. The vehicle was towed to champion Chrysler Jeep Dodge in indianapolis, Indiana where it was determined that the power train unit needed to be replaced. The vehicle was repaired. In addition, the contact stated that the brakes and electrical system malfunctioned. The vehicle was repaired at least thirty times by various dealers since 2013. The manufacturer was made aware of the failures. The failure mileage was approximately 60,000.
- Indianapolis, IN, USA
The contact owns a 2009 Dodge Journey. While driving 50 mph, the ESC, ABS, and traction control warning indicators illuminated. The contact stated that the brake pedal was depressed and the vehicle began to shimmy. The contact turned off and restarted the vehicle, which cleared the warning indicators momentarily; however, the failure recurred. Atlantic Dodge Chrysler Jeep Ram (2330 us-1, St augustine, fl 32086, (904) 797-4383) informed the contact that the lateral acceleration dynamic sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,736.
- St.Augustine, FL, USA
Car has had to have brakes multiple times for excess wear and problems with caliper, engine runs rough and hesitates to accelerate at speeds over 45 miles per hr, checkengine comes on and flashes and the goes solid, codes show up as PO202 with definition of cylinder 2 injector electrical circuit unit had a fault lodged or was disconnected for predetermined time. This car is costing me an arm and leg
- Waterford, MI, USA
6 major brake repair jobs in 79,000 miles. The brake system is not adequate for the size and weight of this vehicle. Chrysler paid for some of the repairs which leads me to believe that they know there is a major problem on this year of the Journey
- Dover Plains, NY, USA
- Kermit, WV, USA