10.0

really awful
Crashes / Fires:
4 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
47,149 miles

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problem #98

Jun 122018

Journey

  • 86,000 miles
Takata recall on my vehicle is possible with my transmission. While I was in motion and in drive my vehicle began to rev and not gain any speed. Takata recall, my cruise control light come on when in park but does not work while I am driving.

- Houma, LA, USA

problem #97

Sep 112014

Journey 6-cyl

  • miles
I already filed a report on how the electrical system is messing up. Also how the braking system is to small for this vehicle, and how they were out extremely to fast. This time I am trying to find another form in which I can through the mail system try and get hold of NHTSA to try and receive a recall. Due to me and the other tens of thousands who also have this same problem.

- Lewistown, PA, USA

problem #96

Apr 112015

Journey

  • miles
My name is [xxx] and I am complaining about my 2009 Dodge Journey R/T AWD. First the electrical system or wiring harness has a severe problem. It does not want to start like it should. I've been through 2 good interstate batteries in the last 2 years that have not seemed to work. Next and the most dangerous is the braking system which is to small for this vehicle. From what I have researched they used a braking system from a Dodge magnum(in the series 1 from 2008-2012) when it should have been used from an SUV. The rotors where out after 9000 miles while the front pads go after 3000-4000 miles. Leaving the back brake pads with the longest life of around 5000 miles this is with aggressive or non-aggressive driving it doesn't matter. This kind of brake and rotor wear and tear is nowadays unheard of. This kind of vehicle is unsafe and very expensive for the average american vehicle owner. These vehicles are as plain as day as much of a lemon as they come. Between the electrical or ignition problems that are as plain as day and can not be fixed by your average mechanic and thousands of dollars. Also the breaking system which is to small that also can't be fixed without many thousand dollars worth of parts and labor. Not to mention the thousands that have already been put into these problems that did not fix for long. The only other thing that I feel that can happen is for there to be a recall by Dodge. To fix the electrical-ignition problem and to have a bigger breaking system put on like they did the (series 2 Journey from 2012 on till now). And the braking issues are better. So if they can do it now why can they fix the series 1. I think it's a combination of laziness and greediness with there money. Pleas help my vehicle right along with the other tens of thousands who have the same problems. Don't let Dodge get away with this and help make these problems an active recall !! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lewistown, PA, USA

problem #95

May 012017

Journey

  • miles
I bought a 2009 Dodge Journey in April of 2017. A week after having it the problems started. First it was a backing plate...no big deal...then it was the transfer case...then my speedometer quit working and a few lights on the dash board. I was thankful that they tried fixing it over several months. Then they said we will give you 6,000 for it....when I paid a little over 10,000 for it...no way! then September came around for inspection and I told them it sounds loud could you take a look at the exhaust. Well they passed the inspection....I took it back a week later and said it still sounds loud...well you need a whole new exhaust! why did you pass it knowing it needed this" I was told well at least you can still drive it. Here I am a year later for another inspection and it won't pass now because of the exhaust...I asked about the speedometer and their response was we will let that slide because it's been a ongoing problem since you bought it. So is it ok for them to be doing this to me? no speedometer...miles on it are definitely not right because they don't move...I have 3 children I drive around in this car...I have to drive my son to pittsburgh children's hospital every so often. Am I in the wrong or are they" I was never asking for any money back or a brand new car...I was only asking for them to make it right with us and they think they have.

- Bradford, PA, USA

problem #94

Jun 012018

Journey

  • 179,000 miles
The contact owns a 2009 Dodge Journey. While operating the vehicle, the ABS, ebs, and traction control indicators illuminated. After turning the vehicle off and restarting it, the failure recurred. The failure was not diagnosed or repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 179,000.

- Madison, TN, USA

problem #93

Feb 012018

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the eps warning indicator flashed and the power steering failed to function. The steering wheel became extremely tight and there was an internal electrical failure, which caused the radio and brakes not to work. In addition, the brake indicator was illuminated. The dealer (transitowne Jeep Chrysler Dodge Ram of West seneca, 2989 transit rd, elma, NY 14059, (716) 674-6400) diagnosed that the return power steering hose, cooler, and ABS unit needed to be replaced. The manufacturer indicated that the vehicle was excluded from the unknown ABS and brake system recalls and had not provided an electrical solution to the dealer. The VIN and failure mileage were not available.

- Holland, NY, USA

problem #92

Dec 102016

Journey

  • miles
Over the last 3 years I have had an excessive amount of work done on my brakes. On the front wheels, both have had 3 new sets of rotors, 2 of which had to be resurfaced, 3 sets of brake pads, 2 new calipers for the left and 1 for the right, 1 brake hose and 1 hub bearing for the left. The rear tires have had a new set of rotors, which were resurfaced today, and a new hub bearing on the rear left. The vehicle has never been wrecked, and I can confidently say my driving is not the cause of this issue. When the brakes have gone bad, I hear a squeal, there is vibration in the wheel and the brake pedal, and the car would pull to the left or the right, depending on which caliper needed to be replaced. This is a serious safety hazard that needs to be addressed on a much higher level than on the consumer's dime.

- Goodlettsville, TN, USA

problem #91

Mar 152018

Journey

  • 13,300 miles
Everytime I brake my vehicle it jerks. Ive replaced my brakes and this issue still happens. Also a few times ive had my vehicle turn off with all lights on while I was at a stop light and a couple days ago it wouldnt start after two attempts to start then on the third attempt it started.

- Apache Junction, AZ, USA

problem #90

Dec 042017

Journey

  • 60,000 miles
The contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle began to shake and there were squealing noises and a vibration from the floorboard. The vehicle was towed to champion Chrysler Jeep Dodge in indianapolis, Indiana where it was determined that the power train unit needed to be replaced. The vehicle was repaired. In addition, the contact stated that the brakes and electrical system malfunctioned. The vehicle was repaired at least thirty times by various dealers since 2013. The manufacturer was made aware of the failures. The failure mileage was approximately 60,000.

- Indianapolis, IN, USA

problem #89

Oct 122017

Journey

  • 50,736 miles
The contact owns a 2009 Dodge Journey. While driving 50 mph, the ESC, ABS, and traction control warning indicators illuminated. The contact stated that the brake pedal was depressed and the vehicle began to shimmy. The contact turned off and restarted the vehicle, which cleared the warning indicators momentarily; however, the failure recurred. Atlantic Dodge Chrysler Jeep Ram (2330 us-1, St augustine, fl 32086, (904) 797-4383) informed the contact that the lateral acceleration dynamic sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,736.

- St.Augustine, FL, USA

problem #88

Jul 192017

Journey

  • 93,000 miles
Car has had to have brakes multiple times for excess wear and problems with caliper, engine runs rough and hesitates to accelerate at speeds over 45 miles per hr, checkengine comes on and flashes and the goes solid, codes show up as PO202 with definition of cylinder 2 injector electrical circuit unit had a fault lodged or was disconnected for predetermined time. This car is costing me an arm and leg

- Waterford, MI, USA

problem #87

Jul 112017

Journey

  • miles
6 major brake repair jobs in 79,000 miles. The brake system is not adequate for the size and weight of this vehicle. Chrysler paid for some of the repairs which leads me to believe that they know there is a major problem on this year of the Journey

- Dover Plains, NY, USA

problem #86

Jul 022017

Journey

  • 149,000 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (seat belts, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to holt Dodge and Jeep dealer to get the recall repaired. Upon taking apart the vehicle, the contact noticed that the parts were not the correct ones. The vehicle was reassembled and the parts were ordered. The next day, while traveling at highway speeds, the brake pedal was depressed but failed to stop the vehicle, which resulted in a front end collision. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect. Updated 09/01/17

- Chicago, IL, USA

problem #85

Apr 032017

Journey

  • miles
Bought 2009 Dodge Journey new. With only 12,143 miles (19.818 km) I had to have rotors and brakes replaced due to them rusting out. This was done in germany by a Dodge dealer. A policy adjustment was made. Then with only 27,000 miles on the vehicle I had to replace the brake pads and the rotors needed to be turned. Then with 43,148 miles I had to once again replace all brake pads, front rotors and the rear rotors were able to be machined. This is the work I had done at san diego Dodge dealer. When I had the work done in May 2016 I took the vehicle back in Aug 2016 due to a squeaking noise coming when brakes applied. Was told it was from new brakes and I should just pump them and it should go away. I tried to do this but noise remained so I took vehicle back in Nov 2016 and was told that the brakes were "dirty" and they could clean them for $134 or I could once again pump them and it should stop. I tried again their recommendation and then decided to take for second opinion so took to perry's Dodge in national city, ca on 3 April 2017 and was informed that I the vehicle needed all four brakes and the rear rotor needed replaced with the front rotor needing machined. I would think that for a vehicle having only 53,000 miles and having 4 brake jobs and now needing another one that something is wrong. I contacted Dodge customer service rep (royal) who basically said that according to the san diego Dodge dealership that this is normal wear and tear but they did open email case number: 3336076 and reference number: 29272328. I have read many reviews that basically say that the 2009 and 2010 Dodge Journey's brake system were not made to hold the weight of the vehicle. Dodge will not claim this error and so us who bought this vehicle when it first came out are stuck with performing brake jobs every 10,000 miles.

- Chula Vista, CA, USA

problem #84

Aug 242016

Journey

  • miles
My 2009 Dodge SE Journey has had several problems including some under open recall, electrical recall. However my brakes are very bad, ABS light and brake light frequently come on and off. The brakes act as if I have no brakes or pressure, until they are half way down then they over engage causing the vehicle to suddenly stop or significantly slow at unsafe pace. I have contacted Chrysler there is no recall at this time. This is an unsafe vehicle all around and complete recall should be in effect. This problem has occurred since we purchased the vehicle and has not stopped.

- Cinnatus, NY, USA

problem #83

Nov 012016

Journey

  • 160,000 miles
Suspension parts failing constantly, front tie rods, sway bars, struts, ball joints, bushings wear after 10,000 a 15,000 miles. As a result alignment is off and cause unusual wear on the tires resulting in rough uncomfortable ride. Brakes get hot and wear/ squeak after 10K miles, sometimes sooner resulting in hub cap dust and paint chipping. Rear tie rods go bad resulting in rear camber being offset and inside of tires wear real quick. Right side door locks have to be manually locked/ unlocked. Intermittent not starting problems, win module already replaced once due to recall. Driver side window up and down buttons broke off. Front dash rattles bad when taking off/ going over bumps. Rear left side door hinge got loose resulting in spring popping off, now door won't stay open and closes by itself, that's the door that's least used.

- Hanover, MD, USA

problem #82

Aug 152016

Journey

  • 131,000 miles
This is 3rd time my Journey's brakes need replacing. This time my cost 1683.00---im on ssdi---low income---really punched me, . horrible predicament to be in--please contact me if any costs are reimbursed by Chrysler-Dodge. Help!!

- Memphis, MI, USA

problem #81

Jun 152016

Journey

  • 168,924 miles
The contact owns a 2009 Dodge Journey. While driving at any speed, the esp and ABS lights illuminated and the vehicle lost power. Afterwards, all four brakes locked up and smoke appeared. The vehicle was pulled over to the side of the road. The fire department was called and diagnosed that the two front brakes had locked up. The vehicle was towed to the contact's residence and was later driven to the dealer. The dealer diagnosed that the failure occurred due to wear and tear. The master cylinder, rotors, brake caliber, and all four brakes were replaced; however, the failure recurred numerous times. The manufacturer was not notified. The failure mileage was 168,924.

- Greenwood, MS, USA

problem #80

Jul 042016

Journey

  • 98,000 miles
While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.

- Ville Platte, LA, USA

problem #79

Jun 232016

Journey

  • 100,000 miles
While driving this vehicle, when you go to use the brakes they become 'mushy'. you have to push on the brakes all the way to the floor before the vehicle will even try to stop. We have replaced the brakes already since purchasing the vehicle and now not sure what to do. Yesterday while I was driving down the highway, traffic came to a complete stop. I had to push on the brakes very hard. The tires actually squealed, the car jerked, and you could feel the brake give a jerking feeling below my foot. Fortunately, I did not have my babies with me this time. Another incident that has happened this week is when the tires squealed when I was trying to turn right at a light and could not get the vehicle to slow down enough on a decline. This is very scary and I hope this is fixed very soon. I have looked at other sites and notice that there are a lot of brake issues with this particular vehicle.

- Northglenn, CO, USA

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