10.0

really awful
Crashes / Fires:
11 / 11
Injuries / Deaths:
11 / 0
Average Mileage:
45,858 miles

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« Read the previous 20 complaints

problem #332

Jun 262014

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/21/15 the consumer stated the recall was completed. Updated 08/27/15

- Tyler, TX, USA

problem #331

Jun 052014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Washington, DC, USA

problem #330

May 212014

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact mentioned that once the vehicle was shut off, the windshield wipers continued to operate. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- Mastic , NY, USA

problem #329

Sep 092014

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the key failed to start the vehicle. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

- Fayetteville, WV, USA

problem #328

Jun 022015

Journey 6-cyl

  • 104,000 miles
The contact owns a 2009 Dodge Journey. While the vehicle was parked, it failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 104,000. Updated 02/03/16.

- Saginaw, MI, USA

problem #327

Apr 012015

Journey 4-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for the repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure. Updated 8/21/15

- New Smyrna Beach , FL, USA

problem #326

Feb 132015

Journey

  • 116,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the ignition key failed to turn into the on position. As a result, the contact stated that the vehicle failed to start. The vehicle was taken to the dealer where it was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system). The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 116,000.

- Garden Grove, CA, USA

problem #325

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Spokane, WA, USA

problem #324

Jun 302014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start and had periods of power loss. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer not notified. The failure mileage was unavailable.

- Chapin, SC, USA

problem #323

Jun 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Panama City, FL, USA

problem #322

Dec 232014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Indianapolis, IN, USA

problem #321

Oct 182014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The contact called two different dealers who stated that the part was not available and waited for longer than six months for the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Raleigh, NC, USA

problem #320

Jun 302014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of nhsta campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- St Louis, MO, USA

problem #319

Oct 032014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. In addition, the contact stated that the vehicle was difficult to start. The dealer was made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.

- St. Charles, MO, USA

problem #318

Jul 152014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed was not available to schedule a recall repair within a reasonable timeframe for an extended period of time. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Columbia Station , OH, USA

problem #317

Jun 012015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.

- Sour Lake, TX, USA

problem #316

Jun 262014

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 7/21/15 the consumer received the recall notice, over a year ago. Updated 08/06/15

- Manchester, MI, USA

problem #315

Jan 142015

Journey

  • 90,000 miles
The contact owns a 2009 Dodge Journey. While driving at low speeds and attempting to park, the vehicle stalled. The vehicle was able to restart and resumed normal operation. The vehicle was taken to an independent mechanic who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 90,000.

- Houston, TX, USA

problem #314

Jun 022015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Walnut, MS, USA

problem #313

Jun 022015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Plymouth , PA, USA

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