10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 1
Average Mileage:
60,050 miles

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« Read the previous 20 complaints

problem #2

Mar 202009

Journey

  • 11,930 miles
I purchased my 2009 Dodge Journey in June 2009. The brakes started to make a grumbling noise when I stepped on the brake. I had only 11950 miles on the car. It was 3/2010. I took it to the dealer and they said it was the brakes and wanted me to pay for the repair. I told them it was still under the 12K warranty, so they did it free of charge. I took it home and it was still doing the same thing. I took it back the next day and asked them to please have the technician drive the vehicle to determine what was wrong. I was 3 miles away from the 12K mile warranty expiring. This time they replaced the rotors. Now it is 9/20/10, and the vehicle is at 21100K. It started to make the same grumbling noise and when I took it to the dealer, they had to replace all 4 rotors. Three days later I had to take the vehicle back because when I go over 60 mph it starts to vibrate and feels like I have a flat tire. I took it to the dealer ad they rotated and balanced the tires. When I got on the interstate, it is still doing the same thing. I emailed Chrysler 2 times and have spoken to them twice. I no longer trust this car. I am afraid everytime I get in the car to drive it, I am putting my life in jeopardy. I know I will have to continue replacing the rotors every few thousand miles.

- Valrico, FL, USA

problem #1

Jul 092008

Journey

  • 856 miles
Car leaks, right rear door lock will not always lock, alarm will not cut off, car makes a funny noise when turning, car quit and finally got it started, pulls to left, doors will lock and will take approx. 2 minutes for it to unlock, misses when pulling.

- York, SC, USA