10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
19 / 0
Average Mileage:
27,311 miles

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« Read the previous 20 complaints

problem #226

Jun 122017

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (North point Chrysler Dodge Jeep Ram located at 7726 North point blvd winston salem, nc 27106 336-773-9185) stated that the recall remedy parts were on backorder. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

- Winston Salem, NC, USA

problem #225

May 222017

Journey

  • 64,130 miles
Airbag light on dashboard came on, Dodge dealership diagnosed the issue as a bad driver side airbag. The cost to repair $730!

- Marblehead, MA, USA

problem #224

Nov 012016

Journey

  • 116,000 miles
The contact owns a 2009 Dodge Journey. After the dealer repaired the vehicle per NHTSA campaign number: 16V042000 (air bags) on March 28, 2016, the air bag warning indicator remained illuminated. The manufacturer was made aware of the failure. The failure mileage was 116,000.

- Madison, IN, USA

problem #223

Dec 012016

Journey 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/19/17 updated 10/13/2017

- Independence, MO, USA

problem #222

Jun 252014

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign numbers: 14V373000 (electrical system, air bags) and 16V047000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was given an appointment by the dealer while she was out of town. The contact stated that she was unable to keep the appointment and, when she came back, the ignition key did not work. The vehicle was not repaired. The failure mileage was unknown. Parts distribution disconnect.

- Washington, MO, USA

problem #221

Jan 092017

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Los Gatos, CA, USA

problem #220

Jan 102017

Journey 4-cyl

  • 410,050 miles
The contact owns a 2009 Dodge Journey. After the vehicle was repaired per an unknown recall, the air bag warning indicator illuminated continuously. The vehicle was taken to the dealer, but the cause of the failure was undetermined the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 410,050. Updated 03/17/17

- Minden, LA, USA

problem #219

Mar 022016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a recall notice for NHTSA campaign number: 16V047000 (air bags) ; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag indicator remained illuminated. The failure mileage and NHTSA campaign number were unknown. Parts distribution disconnect.

- New Haven, CT, USA

problem #218

Jun 292016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Southfield, MI, USA

problem #217

Mar 022016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lansing, MI, USA

problem #216

Apr 292016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The contact also stated that the air bag warning indicator was illuminated. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.

- Fayetteville, NC, USA

problem #215

Jun 132016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #214

Mar 192016

Journey

  • 53,000 miles
The contact owns a 2009 Dodge Journey. After the vehicle was started, the air bag warning indicator illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 53,000. VIN tool confirms parts not available.

- Tahlequah, OK, USA

problem #213

Mar 092016

Journey

  • 100,000 miles
Takata recall

- Little Egg Harbor, NJ, USA

problem #212

Jun 102016

Journey

  • 85,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 16V047000 (air bags) was received in March. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the part needed (orc module) to repair the vehicle was still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. VIN tool confirms parts not available.

- Detroit, MI, USA

problem #211

Apr 082016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pierre, SD, USA

problem #210

Mar 012016

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the recall notice for NHTSA campaign number: 16V047000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jamestown, TN, USA

problem #209

Jun 121975

Journey

  • 18,000 miles
Die airbagwarnleuchte ist schon seit 6-7 monate an.ich war bei werkstattpartner schon 3 mal.3 mal wurde versucht zu reparieren ohne erfolg.ich fahre dieses fahrzeug jeden tag, und habe keine andere wahl.bitte schiecken sie endlich ersatzteile FÜR mein fahrzeug befor was BÖsese pasiert an mein werkststatt.autohaus neureither adresse: WattstraßE 6, 76185 karlsruhe.FÜR fahrzeugnimmer ka gg 755

- Deutschland Karlsruhe, AA, USA

problem #208

Aug 242016

Journey

  • miles
The orc module on my vehicle may malfunction due to corrosion of the power supply integrated circuit which could result in an illuminated airbag warning lamp with the possibility of no airbag deployment in a crash necessitating airbag deployment or an inadvertent airbag deployment without an illuminated airbag warning lamp. As of January 2016, parts were not going to be available until an estimated timeframe of the second quarter of 2017.

- Champign, IL, USA

problem #207

Mar 022016

Journey

  • miles
Takata recall. The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16V047000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Huey Town, AL, USA

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