3.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,404 miles

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problem #7

May 292022

Journey

  • miles
I purchased a 2013 dodge journey approximately 8 months ago. Before I bought it I asked the salesperson if the front end was out of alignment, as it pulled to the right. He told me everything was checked, and it was in excellent condition. He told me the reason it pulled to the right is that the roads were made with a slight slant for water to run off. It continued to pull, although it was drivable. When the snow fell, Oct. 2021, and the roads were packed with snow and ice I could barely keep the vehicle on the road. It kept wanting to swerve off the road to the right. I had to drive 20 miles an hour to and from work on bad roads. There were times I had to stop as I felt little to no control. I had never had anything like this happen to me. I called Iron Trail Motors in Virginia, MN (where I purchased it) and explained what was happening. The person I spoke to said their car was slipping back and forth, also. She said she had an SUV and they aren't easy to control in the winter. I've had to replace 3 different wheel bearings in that time. I was just in the shop last week. They told me the reason the wheel bearings were going is the LR and RR upper and lower control arms were bad. Lateral links. They must have been bad when I bought the vehicle, along with many other repairs. The work they need to do is $1200 -$1700. I was informed driving with a bad control arm is dangerous. To start, a control arm is a hinged suspension link situated between the chassis and the suspension upright or hub that attaches to the wheel. If something is wrong with the control arm, the following can happen: Your steering will be unpredictable and hard to control Your vehicle may pull to one side, even when you are holding the steering wheel straight It still needs to be repaired.

- Virginia, MN, USA

problem #6

Jul 232019

Journey

  • 100,000 miles
2013 Dodge Journey approximately 100000 mile. Uneven wear on rear tires (excessive inside wear) due to camber. For some reason the rear wheels on both the passenger and driver side tilt inward causing excessive wear on the inner tire. The vehicle had been recently serviced with an alignment, the rear camber is not adjustable stock and requires aftermarket control arms to allow for adjustment which where installed. The vehicle had been driven less than 1000 mile since the tire replacement and alignment and there is already noticeable wear on the inside of the rear tires. Due to the camber issue the vehicle shakes violently when driving at highway speeds.

- Glenwood City, WI, USA

problem #5

Apr 252016

Journey

  • 105,000 miles
The contact owns a 2013 Dodge Journey. While driving on the highway, the vehicle swayed left and right and the suspension was unstable. The vehicle was not inspected or diagnosed. The vehicle was taken to a repair shop who provided a front end alignment, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.

- Lake George, MI, USA

problem #4

Aug 032016

Journey

  • 50,000 miles
Axle nuts - 2013 Dodge Journey, felt as though the vehicle was going to buckle under the front end, especially if I had to make a sudden stop. I loud clunk type noise would accompany the jolt feeling. Began occurring more often, to include when vehicle would shift. Took it into the shop the first time, and the order was written up as 're-torque the axle nuts'. issue continued, but was always described as 'could not duplicate the issue'. after numerous attempts, I was told that they had to replace the axle nuts as it looks as though they had been compromised. I informed them of the previous fix, and was told that you can not re-torque axle nuts, they should have been replaced. The dealership tried to make me pay, as it was something not covered under warranty until I brought up what they had done, so they took the loss. I would think that the axle nuts should have never become loose to begin with, as it seems as if it would be a high risk factor in liability. First occurrence: November 2014 second occurrence: August 2016

- Peoria, AZ, USA

problem #3

Jan 062016

Journey

  • 37,000 miles
The contact owns a 2013 Dodge Journey. While driving over speed bumps, a knocking noise emerged from the front end of the vehicle. The vehicle was taken to the dealer where it remained to be repaired under warranty. The contact stated that the failure occurred for over a year every time the vehicle was driven on uneven road surfaces. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.

- Rome, GA, USA

problem #2

Dec 152014

Journey

  • 32,654 miles
Turned car on and feels like the engine is stuttering need to make trip to dealer. Suspension noise coming from the front. Truck has been taken to the dealer numerous times on the suspension issue. The first time they said they lubed the bushings and every other time they say there is nothing wrong with it. This truck is a safety hazard for my family.

- Allentown, PA, USA

problem #1

Aug 012013

Journey

  • 174 miles
The contact owns a 2013 Dodge Journey. The contact stated that the vehicle swerved to the right while driving at any speed. The vehicle was taken to the dealer numerous times for the failure. The dealer replaced the subframe, the drive axle, the rear suspension and the tires were replaced four times; however, the failure was not corrected. The failure mileage was 174 and the current mileage was 9,265.

- Beebe , AR, USA