10.0

really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
27 / 0
Average Mileage:
39,568 miles

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problem #63

Apr 222024

Journey

  • miles
Hi I owned JOURNEY 2015 since 2 years all of sudden I noticed some fluids red colour under the HOOD leaking drastically so I parked the vehicle at my Driveway I came to know from my neighbours that they have a recall on there JOURNEY 2014

- Brampton, OH, USA

problem #62

Apr 022024

Journey

  • miles
Airbag light comes on and won't go off. There-??s not a reason to or it to be on such as impact.

- Centreville, VA, USA

problem #61

Feb 152021

Journey

  • miles
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty. 1st vehicle with this problem, and now my 2nd Jeep Compass has this issue as well. No accidents, just deployed.

- Bulverde, TX, USA

problem #60

Aug 152023

Journey

  • miles
My Airbag light continuously stays lit. Concerned about malfunction.

- Lebanon, TN, USA

problem #59

Aug 202023

Journey

  • miles
Airbag warning light goes on and off at times, sometime remains on for a minute or two and other times goes off immediately. This happens when the turn signal is turned on or when I run over a bump in the road. I had the codes run on it and it shows up as the steering wheel clockspring. This started doing this during summer of 2022 and stopped until recently.

- Bowling Green, KY, USA

problem #58

Aug 062023

Journey

  • miles
While I was driving drivers side headrest deployed striking me forcefully in the back of the head

- Jerseyville, IL, USA

problem #57

Apr 302023

Journey

  • 140,000 miles
The contact's wife owns a 2015 Dodge Journey. The contact stated that the air bag warning light was illuminated. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 17V432000 (Air Bags). The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

- Vine Grove, KY, USA

problem #56

May 262022

Journey

  • miles
Driver headrest exploded while driving on expressway.

- Barrington , IL, USA

problem #55

Jan 072021

Journey

  • miles
Drivers headrest airbag deployed while driving injuring my head and neck.

- Bolivar, MO, USA

problem #54

Dec 042021

Journey

  • 130,000 miles
The contact owned a 2015 Dodge Journey. The contact stated that while her daughter was driving at 25 MPH, the vehicle wheels inadvertently locked. The contact daughter depressed the brake and the vehicle slid in the neighbor's yard and crashed into a tree. There were no warning lights illuminated. The air bags failed to deploy. The contact's daughter sustained whiplash, upper chest pain, upper back pain and neck pain. The contact transported her daughter to the hospital, where it was diagnosed that she had sustained soft tissue injuries and muscle strain. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 130,000. The contact did not have the VIN.

- Oskaloosa, IA, USA

problem #53

Jun 012021

Journey

  • miles
Driver seat headrest deployed. Thank god I was not in car when it happened. I noticed my head was uncomfortable driving when I looked I see it wide open!! I was not in a car accident or anything at all. I just got this vehicle July 2020! this is obviously a defect and a dangerous safety hazard!! thank god my kids and I were not in vehicle. I need the dealership to fix their defective vehicle immediately!!!

- Leesburg, FL, USA

problem #52

Apr 122021

Journey

  • 45,000 miles
Drivers side head rest went off while car was parked and not in motion. The passenger went off while driving on flat smooth road about 9 months earlier

- Poulsbo, WA, USA

problem #51

Jun 142019

Journey

  • 90,000 miles
Complete power loss while driving the whole transmission had to be replaced. Since that event we had have constant problems with misfires and fuel injectors. Airbag light keeps coming on. Electrical problems.

- Schertz, TX, USA

problem #50

Oct 312020

Journey

  • 92,000 miles
I was driving down the road and all of a sudden I felt something hit me in the back of my neck. My headrest had exploded!

- Buckatunna, MS, USA

problem #49

Oct 152020

Journey

  • 57,500 miles
I was driving 35mph down a street, not a rough road at all, not braking, when I heard a loud bang. After I pulled over and inspected the vehicle, I saw that the front passenger headrest had exploded open. No one was sat in the passenger seat at the time.

- Tucson, AZ, USA

problem #48

Aug 172020

Journey 6-cyl

  • 60,000 miles
After being hit dead on to the back driver side tire my vehicle swung around and hit a pole on the back passenger side door then bounced back before coming to a rest. The airbags in the front and back did not deploy despite heavy impact on both sides of the vehicle. Enough to total the vehicle and cause the wheel area to collapse. I can provide additional detailed photos of both sides of the vehicle if needed. The other vehicle was going fast but I'm unsure of their speed as I was crossing the road.

- Bensalem, PA, USA

problem #47

Sep 022019

Journey

  • miles
The passenger front seat headrest airbag deployed without any movement, accidents or force.

- Virginia Beach, VA, USA

problem #46

Aug 312020

Journey

  • 57,000 miles
Right front headrest exploded while in park car was not hit or moving

- Thomaston, GA, USA

problem #45

Jul 252020

Journey

  • miles
I was parked in my driveway with the car on and I was talking the my kids in the back seat turned around to look at them when I turned around I hear a loud pop like someone had hit the headrest but nobody had. Looked at the headrest and it had deployed without warning. The airbag light came on and shortly after the incident. Thankfully I was not driving otherwise it would have hit me in the back of my head.

- Des Moines, IA, USA

problem #44

Jul 182020

Journey 6-cyl

  • 100,000 miles
Front passenger side headrest airbag deployed randomly while the car was parked and no one was in it.

- Rockford, MN, USA

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