10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,104 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Mar 072023

Journey

  • 72,862 miles
The contact owns a 2018 Dodge Journey. The contact stated that while reversing, the back-over prevention screen delayed in responding, before going black and then returning to normal operation. Additionally, the vehicle failed to stop in a reasonable amount of time while depressing the brake pedal. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 72,862.

- Hyattsville, MD, USA

problem #14

Apr 142022

Journey

  • miles
Rear caliper problems

- Keshena, WI, USA

problem #13

Apr 182021

Journey

  • 0 miles
The brake pedal feels spongy when I press it down, feels like there's air in the system. I got the brake booster replaced a few months ago at the dealership, but the problem is still there. Now there's another issue when driving on the highway, I have to step on the gas pedal all the way to the floor to increase horsepower. The RPM increases, but it takes a while to gain horsepower.

- Grayslake, IL, USA

problem #12

Apr 132021

Journey

  • 40,000 miles
I bought this car brand new at about 10,000 miles started having a shuttering issue when braking wasn't to bad took it to the dealership said they fixed it I could tell somethings wasn't right it kept getting worse now where at 40,000 miles it's extremely bad the dealership replace the rotors on the front I had the replace several times because that is where it's feels the worse the dealership and fca would not help resolved this issues if any paper is required from the dealership I can get it it's worse coming down hill

- Tunnelton, WV, USA

problem #11

Nov 012020

Journey

  • miles
3rd brake light functions when doors are closed and reverse camera turns off when headlights are on.

- Honolulu, HI, USA

problem #10

Dec 022020

Journey

  • 18,000 miles
The brakes sometimes feel that they won't stop. The rotors are getting some deep lines on it.

- Beach Park, IL, USA

problem #9

Jun 082020

Journey 6-cyl

  • 27,000 miles
Since around 9,000 miles I have had a vibration when braking took it to the dealership they replaced the front rotors still doing it I have took it back 7 times they claim nothing wrong took it to another dealership nothing wrong took it back again they said it was the back rotor replaced them with new and still doing it the car has around 27,000 now Dodge is refusing to look into it further it does it worse going doing hill using the brakes some times it gets to the point you have trouble braking

- Tunnelton, WV, USA

problem #8

Apr 012020

Journey 6-cyl

  • 13,389 miles
At just 13K miles all 4 rotors are completely warped and need to be replaced. Not covered under my extended warranty due to rotors are "maintenance" even tho rotors are supposed to last 70,000 miles! I was told to 'not use" my brakes while doing 75 around turns...that is Chrysler's solution?car shudders are 75 mph if you touch the brakes.

- Wallace, ID, USA

problem #7

Feb 062018

Journey

  • miles
I have had to bring my Dodge in to the dealer at least 7 times since I got it brand new. I had steering issues, brake issues, the passenger back door would not close. Now the car will "stall" at times when car is in motion and I go to accelerate. I have not brought the car in for this issue yet.

- Wyoming, MI, USA

problem #6

Mar 282019

Journey

  • 2,700 miles
The car kept losing power in the middle of driving and no engine lights were popping up to show that anything was wrong with the vehicle. The first 2 times were in reverse. The power cut off and I was unable to move the steering wheel or brakes. I was able to restart the car and go. The third time I was going forward on a highway. I slowed to turn on and the power cut off in the middle of the turn. I was unable to control the steering wheel or brakes. Luckily I was not around other vehicles and the car slowed to a stop on the side of the road in grass. This occurred with a young child in the car and it scared both of us. I was able to then start the car again and get it into the dealership service department the next day. The service department could not find anything wrong with the vehicle when they hooked it up to their machines. They drove the car for a week and were unable to find anything wrong with the vehicle. The last day when they took it for one more drive the car died on them in the middle of driving. They hooked the car up again and it showed that nothing was wrong. When they contacted Chrysler corporation they told them to look at the engine. That is when they found metal shards and other things wrong with the engine. The corporation had known that some of these engines were faulty but had not notified the dealership or the consumers that they could be driving a car with a faulty engine. This was most definitely a safety issue and especially concerning since we had been driving our young children in the vehicle with us. I believe the consumers should know that they could have faulty engines and not know because the service machines do not detect the problem and Chrysler is not giving out the information.

- Marion, IL, USA

problem #5

Dec 102018

Journey 4-cyl Diesel

  • 356 miles
While driving on the highway in my brand new Dodge Journey that was purchased less than 2 weeks ago, all the vehicles came to a stop and were stationary. My car included was stationary or stopped. While waiting for traffic to go, my foot was on the brake when my car suddenly accelerated (was in motion) and started to move forward. My foot was still on the brake when this occurred. I continued to push down the brake as hard as I could and pump the brake to make the car stop but it felt like the brake pedal would not go down. My brakes did not work and the vehicle in front on me ended up stopping my car. I pulled over to the left shoulder of the highway as much as I could and put my car in park and called highway patrol.

- North Las Vegas, NV, USA

problem #4

Oct 092018

Journey

  • 1,400 miles
Takata recall. My vehicle brakes has a pause between them. When I am coming to a stop it take a while to break. The breaks are not consistent this is very scary, I was driving on the freeway yesterday and the breaks took a while to actually start breaking. These breaks are not right. I was told after 500 miles the car would break in and drive better. But still driving the same. Very dangerous for myself and my family.

- Fortbenning, GA, USA

problem #3

Oct 042018

Journey

  • 5,650 miles
Was raining and when I went to break it's like there was a little bit a break failure like it did not want to stop the vehicle and I ended up skidingbefore the vehicle came to a stop but did not hit anything so it's like it it did not want to grip the pavement or stop until it actually gripped

- Columbia, MO, USA

problem #2

Aug 102018

Journey

  • miles
Some days my brake pedal feels more firm and will stop on a dime than others times it feels spongy or soft and goes to the floor it does stop the vehicle but when it's spongy it takes longer almost as if I'm driving a freight train at 60 miles an hour highway in or in town driving as of today I don't have any other complaints other than the brakes

- Lawrenceville, GA, USA

problem #1

Jun 012018

Journey

  • 200 miles
The contact owns a 2018 Dodge Journey. While depressing the brake pedal, the vehicle would skid before stopping, which extended the braking distance. The contact indicated that the failure was intermittent. The failure was not diagnosed or repaired. The local dealer (trotter auto el dorado, 1910 w. hillsboro St, el dorado, ar) was notified of the failure. The manufacturer was not notified. The failure mileage was 200.

- El Dorado, AR, USA