really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
15 / 0
Average Mileage:
32,908 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #19

Apr 292012

Neon 4-cyl

  • miles
My daughter was driving down the highway in the passing lane. A white SUV tried passing another car that was to her right. The SUV misjudged and hit the rear right panel of my daughters Neon sending her into the median where there are wire guard rails. She hit the guard rail on the drivers front left damaging the bumper, fender, wheel, rim steering rack and everything on the left front of the car. The air bag did not deploy. The state police filled a police report which states no fault of Neon driver and the SUV took off.

- Fairhaven, MA, USA

problem #18

Feb 202012

Neon 4-cyl

  • 99,100 miles
My daughter hit ice on a bridge going about 40 -45 mph spun and struck the guardrail head on and while spinning hit guardrail with frontend at least one or more times, the airbags did not deploy. The car was a total loss. This happened on 2/20/2012. She hit her jaw on the steering wheel, luckily there was no broken bone just very sore. The officer at the accident stated that we should contact a lawyer about this. The car belonged to my stepmother before my daughter, and she did not receive any recall notices on this vehicle.

- Hopewell, VA, USA

problem #17

Dec 262011


  • 129,000 miles
The contact owns a 2000 Dodge Neon. The contact stated that while attempting to stop the vehicle, the anti-lock braking system failed and caused her to crash into the rear of another vehicle. The seat belts did not properly restrain and the air bags did not deploy. The contact and a passenger were reported injured and transported to the hospital via ambulance. The police were notified and a police report was filed. The vehicle was severely damaged and towed to the contact's residence. The manufacturer was notified of the failure who advised that there was an open recall on the vehicle for the brakes (NHTSA campaign id number: 01V154000-service brakes, hydraulic: Power assist: Vacuum) but not for the seat belt and air bags. The vehicle was not repaired. The VIN was unknown. The failure mileage was 129,000.

- Kincaid, WV, USA

problem #16

Mar 112011


  • 75,000 miles
The contact owns a 2000 Dodge Neon. The contact started the vehicle and the air bag warning indicator illuminated intermittently. The failure progressed over a period of time and became a permanent issue. In addition, the horn failed to operate during the same time of the air bag indicator malfunction. The vehicle was diagnosed by the contact who detected the clock spring was faulty. The vehicle had not been repaired. The manufacturer was made aware of the defect. The approximate failure mileage was 75,000.

- Tuson, AZ, USA

problem #15

Nov 292010

Neon 4-cyl

  • 83,116 miles
I was in an accident. Going about 65 miles an hour.. I rear ended someone on the freeway. I had my cruise control at the time.. was a car and a half away. The car ahead of me stopped very suddenly I didn't have time to react when I hit him head on. My air bags did not deploy.

- Carmichael, CA, USA

problem #14

Oct 152003


  • Manual transmission
  • 44,000 miles
Bought car from father in law, he bought the car new. He had no problems with it.soon after I bought from him in 2000(it was still new!),power windows quit working then started working again.cruise control went out, still dont work. Front end crash 2003 may, $4783.45 in damage, air bag did not deploy at 40mph !!! I had car repaired by non Chrysler garage as per advice of erie insurance co. Erie wont cover because they say its Chrysler's problem, Chrysler says its my problem because work was done at non daimler Chrysler garage and they were rude and hung up on me! erie told me to have diagnostic check done on it becuz in Aug 03 the air bag lite started to come on and horn wont work. I had the check done and they said clockspring needs replaced. Not erie or Chrysler will fix.

- Fredericksburg, VA, USA

problem #13

Aug 152003


  • Automatic transmission
  • 31 miles
No power to radio, lights, locks, sunroof. Non working airbag mosule.

- Stoughton, MA, USA

problem #12

Dec 241999

Neon 4-cyl

  • Automatic transmission
  • miles
When sliding on ice I went into the ditch at approx 30 mph. The vehicle picked up speed during the slide. The ditch was steep but narrow. My front end hit the other side of the ditch causing $6000 front end damage. Neither passenger or driver side air bag deployed! my seatbelt did not latch!! my wrists impacted the dash leaving my nailpolish on the stereo. My chest impacted the steering wheel. I could not lift my baby for a very long time...a year. I couldn't tie my 6 childrens shoes without pain for over two years. I still have moderate to severe pain attacks! I still do not have full function of my right wrist and typing this irritates it like crazy. My elbow was out of place. My ribs are now permanently out of place and there are injuries to my back and neck. My right side of my face goes numb and I suffer severe and frequent headaches. I am now severely depressed. I used to be an rn. I have a weight limit of 2-10 pounds with no consistent use of my right arm allowed. This is now over 4 years since my accident. Nothing was done for me. I couldn't work and had to suffer the consequences of turning my car back into the dealer. I just paid the judgment from Chrysler off this year. I am still upset to see so very many people still being injured and Chrysler off free. I wish I had an attorney willing to sue their pants off for the life changes they have given me. I previously wore a seatbelt religiously. I'm 39 now and I promise I will never wear one again since being strangled with Chrysler's belt. Dealer did nothing to remedy. Said they had no way to check these problems and found nothing wrong with the seatbelt. Disgusting! this vehicle only had 4500 miles on it and I bought it brand new. This so call recall took place in April 1999. My purchase was September 1999.

- Hibbing, MN, USA

problem #11

Jan 292004


  • Automatic transmission
  • 54,000 miles
I have a Dodge Neon 2000. On the morning of January 29, 2004, my airbag signal appeared with a ringing noise for a brief moment. Later that day, the signal began to appear more often when turning my steering wheel. The following morning, I had the dealership to diagnose the problem. I was later informed 5 hours later it was the clockspring and it was not covered under the manufacture nor the extended warranty. The price to fix it would be $389. This is a ripoff. The reason consumers purchase automobiles with airbags is for the extra security. If there was a defect with the seat belts, there would be a recall. Just like seat belts are design for protecting passengers from harm so is the airbags. Thus, clocksprings should be recalled and not put on the expense of the consumer due to the manufacture not providing a more secure part especially when the consumer is still making payments.

- Marietta, GA, USA

problem #10

Feb 102004

(reported on)


  • Automatic transmission
  • miles
Consumer's vehicle rear ended another vehicle at 25 mph. The impact bent the hood and cracked the windshield. Upon impact, none of the vehicles airbags deployed.

- Lawrenceville, GA, USA

problem #9

Jul 222003

Neon 4-cyl

  • Automatic transmission
  • 60,000 miles
When the engine is started air bag light comes on and stays on. When air bag light comes on horn and cruise control do not work. Vehicle was taken to the dealer, who determined that a new clock spring was needed. The consumer believes the manufacturer should be responsible for replacing the clockspring since it is a safety related defect.

- Belen, NM, USA

problem #8

Sep 282003

Neon 4-cyl

  • Automatic transmission
  • 81,000 miles
Dual air bags did not deploy when the car collided with the guardrail head on at approximately 70 mph after loosing control of the vehicle caused by bad weather. Vehicle spinned hitting the guardrail two more times, passenger side and rear of vehicle. Insurance company said that the vehicle is a total loss. Chrysler corporation was notified and are looking into it, they requested location of the vehicle so they could look at it. Accident caused injuries to driver and to passenger.

- Long Branch, NJ, USA

problem #7

May 012003


  • miles
While driving at 30 mph vehicle was involved in a head on collision, airbags did not deploy.

- Virginia Beach, VA, USA

problem #6

Jan 012000


  • Automatic transmission
  • miles
The horn only works occasionally. Was told it is a manufacturer's defect with the airbag by our mechanic. The airbag may not work in an accident. I never know when my horn will work to communicate with other drivers.

- Mullica Hill, NJ, USA

problem #5

Jun 042003

Neon 4-cyl

  • Automatic transmission
  • miles
While traveling at 30 to 35 mph, another vehicle suddenly pulled out in front of the consumer's vehicle and caused an accident. The consumer's vehicle was totaled, and none of the airbags deployed.

- Buzzards Bay, MA, USA

problem #4

Jan 092003

Neon 4-cyl

  • Automatic transmission
  • miles
I was involved in a crash on Jan 9 2003. A sation wagon took a left turn infront of me.I was driving at about 40 miles per hour with traffic. We collided.my 2000 Dodge Neon collided with the tire -rear passenger quarter of his staion wagon. Both cars are a total loss. My issue is my airbags did not deploy. I was wearing my seat belt. I feel at 40 miles per hour, damaging eonough of my front end that both front quaters buckled, that the bag should of deployed.

- Hull, MA, USA

problem #3

Dec 182002

(reported on)


  • miles
While driving at 60 mph vehicle was in an accident. Vehicle folded and the bottom separated from vehicle, but none of the air bags deployed upon impact.

- Scottsdale, AZ, USA

problem #2

Feb 162001

(reported on)


  • miles
The air bags failed to deploy when the vehicle was involved in an accident which caused the vehicle to rollover 3 times, the engine did not shut off due to a faulty resistor, the consumer sustained a crushed T-6 vertabrae. Nlm

- Amsterdam, NY, USA

problem #1

Nov 051999


  • miles
No summary listed for above vehicle.

- West Valley, UT, USA