8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
20,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Oct 282002

(reported on)

Ram 1500

  • 20,000 miles

The spring clip mechanism that holds the mirror in place is actually what breaks. Has happened about every 6 months, & both mirrors were affected within 3 months of each other. The NHTSA web site has several similar complaints. Looks like a bad design, but the service people at the dealership deny that it's a design defect.

UPDATE: Just got off the phone with the Chrysler Customer service rep. What a waste of my time and humanity! Basically, the agent told me I should have know better and signed up for the extended service plan. I have been a satisfied Dodge owner for over 6 years... never more!

- James M., Brookfield, WI, USA