7.8

pretty bad
Typical Repair Cost:
$861.00
Average Mileage:
80,488 miles
Total Complaints:
448 complaints

Most common solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (207 reports)
  2. replace dashboard (102 reports)
  3. not sure (86 reports)
  4. band together class action suit- imply fit/merchantability (13 reports)
  5. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
  6. replace dash (11 reports)
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« Read the previous 20 complaints

problem #408

Jan 112014

Ram 1500 Laramie 5.7L Hemi

  • Automatic transmission
  • 150,000 miles

Take great care of my truck, even put a sun blocker up during the summer, and have never used any automotive products know to dry out plastic, yet it still cracked, all the way across.

- , Avon, IN, USA

problem #407

Jun 052007

Ram 1500 4.6L

  • Automatic transmission
  • 85,371 miles

This is a serious issue. I own 3 ram pickups, my family owns a total of 7. All the dashes have cracks or holes except the 2009. I'm just waiting for it to happen any day.

- , Villa Rica, GA, USA

problem #406

Jun 032013

Ram 1500 Quad Cab Slt 4.7L

  • Automatic transmission
  • 107,000 miles

THE DASH IS FALLING APART I CANT BELIEVE THIS THERE ARE BIG SHARP PIECES OF THE DASH THAT IS BREAKING AWAY SOME OF THE DASH IS FALLING IN . I CANT BELIEVE THE PRICE THAT YOU PAY FOR THESE TRUCKS AND SOMETHING LIKE THIS IS HAPPENING. THE PART OF THE DASH THAT CONTROLS THE AIR MOVING TO DIFFERENT PLACES. THESE PLASTIC FLAPS INSIDE THE HEAT AND AC UNIT ARE BROKEN OFF ALSO.TURN AC ON THE DRIVER IS COLD PASSENGER BURNS UP WITH HOT AIR I THINK DODGE SHOULD MADE TO FIX THESE PROBLEMS BECAUSE OF SAFETY ISSUES WITH DASH BREAKING APART. AND NOT BEING ABLE TO CONTROL HEAT AND AC IN WINTER TIME OR SUMMER

- , Bsl-southport, NC, USA

problem #405

Oct 012009

Ram 1500 Laramie Hemi 5.7L

  • Automatic transmission
  • 55,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard

It is bad enough that they use plastic for the whole dash let alone the crap they used. This should never have cracked like this no matter how old the car is or how much Sun it got. They need to replace this free of charge.

- , Fresno, Fresno, USA

problem #404

Mar 152013

Ram 1500 SLT V8

  • Automatic transmission
  • 54,000 miles

Dashboard cracked in two places, above glove box and above speedometer. Called Chrysler, would not fix it even though I only have 54000 mi's and the original owner of the vehicle. Have filed a complaint/report with NHTSA.

- , Massapequa Park, NY, USA

problem #403

Jun 012009

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 76,000 miles

This issue has been awful. pretty bad to spend so much money on a vehicle and have something like this happen. the worst part is when im driving i have to constantly look at my cracked dashboard and watch as pieces fall apart. I have no ac in the summer and no heat in the winter and living in the midwest and being winter now, lets just say its a very long and cold ride to work in the morning! Why hasn't there been a recall on this issue it sounds like there has been enough complaints! There's a couple of people i work with that have dodge rams and there dashboards are cracked in the same spot!

- , Rock Falls, IL, USA

problem #402

Jul 312013

Ram 1500 Sport 5.8L V8

  • Automatic transmission
  • 115,000 miles

Truck overall has been quite a good unit. The center of the Dashboard has a crack perpendicular to the windshield and it's probably a matter of time before it becomes a major problem. Daimler Chrysler must have used cheap inferior plastic for these dash boards.

- , Atl, FL, USA

problem #401

May 132009

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 48,325 miles

The dashboard has become so brittle that it cracked in several places. It is now in four large pieces with lots of spider webbing. I can see in accident where the sharp flying edges may cause injuries to occupants.

- , Aiea, HI, USA

problem #400

Dec 212011

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 145,678 miles

All the problems I've had with this truck is unbelievable. I have vent plastic pieces rattling thru the vents when they're on and it just keeps breaking apart. Dodge should be liable to fix this it has to be made of cheap plastic and that's a SHAME as much as these trucks are to pay for and maintain through Dodge and their BPMI subsidiary warranty company THEY should cover this!!!

- , Springfield, MO, USA

problem #399

Aug 162012

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 95,000 miles

With such a nice truck, I can't believe they built the dash so cheap. Chrysler should replace them.

- , Mobile, AL, USA

problem #398

Dec 182009

Ram 1500 4.7L

  • Automatic transmission
  • 60,000 miles

dodge engineers should have had enough sense to know that you can't use a thin piece of plastic like they chose to stay in one piece especially being a one piece panel, this is another one of dodges many problems that should be recalled and repaired.

- , Vicco, KY, USA

problem #397

Jul 012010

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 70,000 miles

2003 DODGE RAM 1500 SLT: The dashboard has severe cracks in it starting back in 2010. I bought a carpet dash cover to protect the dash from further damage, but the cracks continued to get worse. In 2011 I could hear pieces falling into the dash and now my heating vents on the driver side will not open properly to allow heat to come through. During the winter time the passenger side vents blow hot air as normal, but the driver side is blowing whatever the outside temp is. I called Dodge to complain in 2011 and they said I would have to pay for a new dash. I paid my mechanic (independent) to fix the heating problem last year 2012. He fixed it and the vents all worked as normal for about 2 months. I told my mechanic it was doing the same thing again, and he told me the dashes continue to fall apart from the inside due to the cheap piece of plastic its made of, and this will continue to be an ongoing cycle. I don't expect the guy to keep fixing it everytime for free so for now, I'm just going to freeze my butt off during the winter. Thanks a lot Dodge, you will never get another cent out of me!

- , Sachse, TX, USA

problem #396

Jan 072010

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 80,000 miles

a dashboard should never crack. Ive had numerous trucks and never happen. Defective dash.

inside poutside door is inside the dash on the heater box........it cracked and fell off....rarely used....never touched by human.....defective plastic againt....easy to fix when dashboard is being fixed

- , Elkton, MD, USA

problem #395

Jun 232010

Ram 1500 SLT 4.7lV8

  • Automatic transmission
  • 47,000 miles

You would think that when dodge built their trucks, they would have pride that they wouldn't cut corners on the parts that would be the first things you would see of bad quality in plain sight.

- , Coffeyville, KS, USA

problem #394

Sep 192012

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 140,000 miles

Started as one little crack and now it's spiderwebbing. Worried that my three year old son who rides in it could catch a piece of flying plastic. Dodge needs to fix this now!

- , Champaign, IL, USA

problem #393

Jan 152010

Ram 1500 XLT 3.7L V8

  • Automatic transmission
  • 72,000 miles

Dodge has been my care company for more than 20 years. I have had my Dodge Ram 1500 4 x4 XLT Laramie since 2003 and it has been a wonderful truck. The dash board is now cracking pretty significantly and needs to be replaced. I am thinking it will be in the $1000.00 range because both pieces are cracking. Warranty has long been gone but I had this happen on my previous Chrysler Town and Country van as well. Frustrating to have to spend money for junk parts.

- , Hardyville, VA, USA

problem #392

May 012013

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 115,000 miles

click to see larger images

cracked dashboard

Its a cracked dash, what else is there more to say.

I can say that I haven't used a lot of harsh chemicals that leach out the plasticizers over the life of this vehicle.

I certainly hope there's a recall.

- , Bristow, VA, USA

problem #391

Sep 012011

Ram 1500 SLT 4.3L V8

  • Automatic transmission
  • 85,000 miles

Its a shame to have a great ram truck. That looks good drives like a dream and then you see the dash cracked falling apart and its sad that dodge isn't doing a dam thing to help there dodge family members with this bad problem I take pride in my ram. I dont have that kind of money to buy a new dash dodge needs to step up to the plate admit there is a problem and fix it under warenty

- , West Columbia, SC, USA

problem #390

Jan 012012

Ram 1500 SLT Hemi

  • Automatic transmission
  • 120,000 miles

I love my truck! It is my baby and she is well taken care of inside and out. People who see her are amazed she is 10 years old. I noticed last year that I had a crack in the lower back part of my dash near the windshield. It nearly splits my dash in two, now I have 2 more cracks. I was cleaning my windshield and wiping down the dash I noticed more cracks. I went to gently pull up the broken piece of dash to see if it was repairable and the entire vent crumbled like nothing I have ever seen before. My dash is slowly disintegrating. I have always been an avid Dodge fan but now I am having second thoughts. Something so simple can turn your hard earned dollars into wasted money. I had planned on keeping my truck forever but now I am not sure I will be able to. This seems to be an on going thing with these trucks and I feel Dodge should step up and at the very least pay part of the expense of replacing these dashboards with better quality material. I am now afraid that I will continue to have more problems due to the dashboard issue. Otherwise, my Dodge has served me well, runs like a top and no other major issues! Come on Dodge stand by your product!

- , Chesterfield, VA, USA

problem #389

Jun 112012

Ram 1500 SLT V8

  • Automatic transmission
  • 133,000 miles

Just bought this 2003 Dodge Ram and it had a whole in the dash along with a crack down the entire dash.....looks like crap!

- , Orwigsburg, PA, USA

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