7.8

pretty bad
Typical Repair Cost:
$861.00
Average Mileage:
80,509 miles
Total Complaints:
458 complaints

Most common solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (212 reports)
  2. replace dashboard (103 reports)
  3. not sure (87 reports)
  4. band together class action suit- imply fit/merchantability (13 reports)
  5. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
  6. replace dash (12 reports)
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« Read the previous 20 complaints

problem #418

Jan 012009

Ram 1500 Thunder Road 5.7L

  • Automatic transmission
  • 60,000 miles

Just one more aggravated customer who took care of his vehicle and and the dashboard crack clean through in two places. This shouldn't happen on vehicles nowadays. This is a problem form the 80's.

- , Athens, AL, USA

problem #417

Apr 032014

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 112,000 miles

At this point I just chalk it up as "what did I expect? It's a Dodge..."

- , Ft Riley, KS, USA

problem #416

Apr 012008

Ram 1500 ST 5.7L

  • Automatic transmission
  • 65,000 miles

I HAVE HAD THIS RAM SINCE NEW, I HAVE HAD FEW COMPLAINTS ABOUT IT AS IT IS A GREAT TRUCK. I KEEP IT CLEAN BOTH INSIDE AND OUT AND MOST PEOPLE CAN'T BELIEVE IT IS A 2003. BUT THE DASHBOARD IS AWFUL IT HAS NUMEROUS CRACKS. I HAVE TRIED TO REPAIR IT WITH VARIOUS MATERIALS BUT NOTHING SEEMS TO WORK ON IT. I KNOW A FEW OTHER RAM OWNERS WITH THE SAME PROBLEM SO THIS MUST BE A DESIGN FLAW AND A RECALL IS NEEDED

- , Boynton Beach, FL, USA

problem #415

Jun 092014

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 120,000 miles

Definitely warrants a recall From Dodge, this is hugely widespread.

- , Howes Cave, NY, USA

problem #414

May 012010

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 75,000 miles

I bought my 2003 Dodge Quad Cab 4x4 5.7 L Hemi brand new 0 miles, well maybe 6 or 7 miles on it. The dash started cracking around 2010, 1 small crack in the middle of the dash. Then a few months later another one, and so on. My dash now looks like a dropped glass plate. Everyone, and I do mean everyone, with a Dodge Ram from 1999 to about 2006 is having this problem, yet no recall. Thousands of complaints, but this is not a Dodge defect, no not at all.

They sell a cover to go over the cracked dash, wouldn’t it still make extremely nauseating noise, maybe not. You can replace it from Dodge, installed $2,500. Oh by the way, Dodge recommends you replace your actuator and evaporator while you have the dash out, because they usually go out around 100,000 miles, that’s just wonderful, looking forward to that.

I guess I will end up buying the dash from Dodge, thanks Dodge, and maybe youtube how to do it myself, I have to wonder, will the new dash crack up like the old one, wouldn’t that just make your day. I know, Dodge has got me by the balls and I know it.

- , Orange City, FL, USA

problem #413

May 082013

Ram 1500 SLT Lone Star 5.7L

  • Automatic transmission
  • 102,000 miles

Ford should use this as the reason not to buy a Dodge. I was warned that this would happen. I have had the car from day 1. Always well taken care of. I thought about buying a replacement, but I am sure that it will just happen all over again.

Dodge has known this problem has existed for years. I feel taken advantage of.

- , The Colony, TX, USA

problem #412

May 082013

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 110,000 miles

My dash is falling apart. This is terrible. There needs to be a recall on this situation

- , rockford, IL, USA

problem #411

Apr 152013

Ram 1500 5.7L Hemi

  • Automatic transmission
  • 98,800 miles

2003 Dodge Ram 1500 HEMI. Well Kept. This truck is clean enough that the cracked dash has destroyed the resale value. When I invested in this truck I never imagined that the dash would come apart. Just began to crack (first noticed) May 2013. I am very aware of other local cases to the extreme that the entire dash is gone.

I believe that Dodge and or Ram should consider my loss of revenue, as a result of my investment in what is otherwise an excellent machine. Have enjoyed it very much. Replace the dash. It has not put my eye out yet, or caused any horrific accidents.

ma.jennings@aol.com

- , Weatherford, TX, USA

problem #410

Feb 122014

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 105,000 miles

My whole dashboard is falling apart ..I'm depressed because i dont have the pink slip yet and here i have to pay for a new dashboard on a fairly new truck..this makes not wanna buy another dodge..cause my ford didnt have this problem..maybe i should just trade it in for a different truck.. So pissed off and depressing I've gotten in fights with my spouse cause of it ..now i have dust particles from the dash coming into my face.

- , Buena Park, CA, USA

problem #409

Dec 012008

Ram 1500 SLS 4.7L

  • Automatic transmission
  • 100,000 miles

since the 2003's have the sand in the engine issue eating up heater cores this is all on Dodge!!! you gotta take the dash out to replace the core. dumbass design! the dash flexes during removal and install causing a stress crack in the dash. btw....im on my 4th heater core in 200,000 miles at $700 bucks a pop and a sh*tty dash. and the blend door doesn't function too!!!!!!

im heading towards a shovel head and charcoal for heat...more reliable.

- , Fort Worth, TX, USA

problem #408

Jan 112014

Ram 1500 Laramie 5.7L Hemi

  • Automatic transmission
  • 150,000 miles

Take great care of my truck, even put a sun blocker up during the summer, and have never used any automotive products know to dry out plastic, yet it still cracked, all the way across.

- , Avon, IN, USA

problem #407

Jun 052007

Ram 1500 4.6L

  • Automatic transmission
  • 85,371 miles

This is a serious issue. I own 3 ram pickups, my family owns a total of 7. All the dashes have cracks or holes except the 2009. I'm just waiting for it to happen any day.

- , Villa Rica, GA, USA

problem #406

Jun 032013

Ram 1500 Quad Cab Slt 4.7L

  • Automatic transmission
  • 107,000 miles

THE DASH IS FALLING APART I CANT BELIEVE THIS THERE ARE BIG SHARP PIECES OF THE DASH THAT IS BREAKING AWAY SOME OF THE DASH IS FALLING IN . I CANT BELIEVE THE PRICE THAT YOU PAY FOR THESE TRUCKS AND SOMETHING LIKE THIS IS HAPPENING. THE PART OF THE DASH THAT CONTROLS THE AIR MOVING TO DIFFERENT PLACES. THESE PLASTIC FLAPS INSIDE THE HEAT AND AC UNIT ARE BROKEN OFF ALSO.TURN AC ON THE DRIVER IS COLD PASSENGER BURNS UP WITH HOT AIR I THINK DODGE SHOULD MADE TO FIX THESE PROBLEMS BECAUSE OF SAFETY ISSUES WITH DASH BREAKING APART. AND NOT BEING ABLE TO CONTROL HEAT AND AC IN WINTER TIME OR SUMMER

- , Bsl-southport, NC, USA

problem #405

Oct 012009

Ram 1500 Laramie Hemi 5.7L

  • Automatic transmission
  • 55,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard

It is bad enough that they use plastic for the whole dash let alone the crap they used. This should never have cracked like this no matter how old the car is or how much Sun it got. They need to replace this free of charge.

- , Fresno, Fresno, USA

problem #404

Mar 152013

Ram 1500 SLT V8

  • Automatic transmission
  • 54,000 miles

Dashboard cracked in two places, above glove box and above speedometer. Called Chrysler, would not fix it even though I only have 54000 mi's and the original owner of the vehicle. Have filed a complaint/report with NHTSA.

- , Massapequa Park, NY, USA

problem #403

Jun 012009

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 76,000 miles

This issue has been awful. pretty bad to spend so much money on a vehicle and have something like this happen. the worst part is when im driving i have to constantly look at my cracked dashboard and watch as pieces fall apart. I have no ac in the summer and no heat in the winter and living in the midwest and being winter now, lets just say its a very long and cold ride to work in the morning! Why hasn't there been a recall on this issue it sounds like there has been enough complaints! There's a couple of people i work with that have dodge rams and there dashboards are cracked in the same spot!

- , Rock Falls, IL, USA

problem #402

Jul 312013

Ram 1500 Sport 5.8L V8

  • Automatic transmission
  • 115,000 miles

Truck overall has been quite a good unit. The center of the Dashboard has a crack perpendicular to the windshield and it's probably a matter of time before it becomes a major problem. Daimler Chrysler must have used cheap inferior plastic for these dash boards.

- , Atl, FL, USA

problem #401

May 132009

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 48,325 miles

The dashboard has become so brittle that it cracked in several places. It is now in four large pieces with lots of spider webbing. I can see in accident where the sharp flying edges may cause injuries to occupants.

- , Aiea, HI, USA

problem #400

Dec 212011

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 145,678 miles

All the problems I've had with this truck is unbelievable. I have vent plastic pieces rattling thru the vents when they're on and it just keeps breaking apart. Dodge should be liable to fix this it has to be made of cheap plastic and that's a SHAME as much as these trucks are to pay for and maintain through Dodge and their BPMI subsidiary warranty company THEY should cover this!!!

- , Springfield, MO, USA

problem #399

Aug 162012

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 95,000 miles

With such a nice truck, I can't believe they built the dash so cheap. Chrysler should replace them.

- , Mobile, AL, USA

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