really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
44,168 miles

About These NHTSA Complaints:

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problem #16

Oct 292015

Ram 1500

  • 150,000 miles
The contact owns a 2004 Dodge Ram 1500. The contact stated that while driving at 55 mph, there was an abnormally loud noise and the vehicle slid down the road. The contact noticed smoke near the rear end of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact also received notification of NHTSA campaign number: 15V313000 (air bags). The failure mileage was 150,000. VIN tool confirms parts not available.

- Pleasant Garden, NC, USA

problem #15

May 192014

Ram 1500

  • miles
2004 Dodge Ram. Consumer writes in regards to vehicle mechanical and dealership service department repair issues. The consumer stated he experienced a non-constant shake or tremble and self-braking, with a loss of power and the inability to be controlled, both when hauling horses and without any tow. The dealer was unable to duplicate the problem.

- San Juan, PR, USA

problem #14

May 152004

Ram 1500

  • 15,000 miles
The dashboard started cracking several years ago and has steadily gotten much worse. There was no impact, the dash simply cracked and seems to be disintegrating. The edges are now sharp like glass and I believe this presents a danger to the occupants in the event of an impact. Until now, I assumed mine was an isolated issue but recently decided to investigate how it could be fixed and came across hundreds of other complaints posted to various car complaint websites for the very same issue so I know this is a widespread issue.

- Edmond, OK, USA

problem #13

Jul 122011

Ram 1500

  • 97,000 miles
The contact owns a 2004 Dodge Ram 1500. The contact stated that the dashboard exhibited an eighteen inch fracture above the instrument cluster. The contact was concerned that the failure could cause an electrical issue or erroneous air bag deployment. The contact called the manufacturer regarding the failure and the manufacturer advised that there were no recalls. The vehicle was not repaired. The failure mileage was 97,000.

- Odessa, FL, USA

problem #12

Aug 202010

Ram 1500 8-cyl

  • miles
Dodge Ram 1500 2004 cracked dash issue known to every Dodge owner of 2nd and some 3rd generation trucks. Dash has cracked in 4 to 5 places and now there is a big hole in the right front. Terrible part failure with potential to cause harm.

- Austin, TX, USA

problem #11

Jun 192005

Ram 1500

  • miles
2004 Dodge Ram. Severe cracks in dashboard.

- Easley, SC, USA

problem #10

May 262011

Ram 1500

  • 53,058 miles
The contact owns a 2004 Dodge Ram 1500. The contact noticed that the four bolts that detained the front bumper were missing. The vehicle was not taken to the dealer for the failure. The contact stated he was concerned that the bumper could detach from the vehicle causing a failure to the brake line. The approximate failure mileage was 53,058.

- Kingsport, TN, USA

problem #9

Dec 192010

Ram 1500

  • 80,000 miles
20004 Dodge Ram cracked dashboard.

- Port Orange , FL, USA

problem #8

May 152010

Ram 1500

  • 42,634 miles
The panel on the drivers side (with the handle) broke when using it to assist myself into truck which caused me to fall out the truck. There is no other handle to use to get into truck. I was told by dealer that this is not what the handle is to be used for. I'm sure the passenger side is ready to break too. Part number I replaced was 5gr29tl2ag.

- Emmaus, PA, USA

problem #7

Dec 162008

Ram 1500

  • 61,000 miles
I have a 04 quadcab with 61000 miles and very well cared for. I purchased in Dec 2008. When driving at highway speeds there is a extreme amount of wind noise coming from around the doors. Becomes alot worse with any kind of crosswind. All seals checked and in good condition.

- Eudora, KS, USA

problem #6

Jan 072009

Ram 1500

  • miles
I have 2004 Dodge Ram dashboard has began cracking badly. Have read many others with the same problem. Why isn't Chrysler being held accountable for this obvious product defect?

- Markham, TX, USA

problem #5

Jun 242009

Ram 1500

  • miles
Cracked dash board on 2004 Dodge Ram P/U.

- Vail , AZ, USA

problem #4

Sep 272008

Ram 1500

  • 88,000 miles
I have a 2004 Dodge 1500 4.7L that recently began to crack on the passenger side of the dashboard. Since the appearance of the cracking, I made two calls to Chrysler to seek assistance in getting it replaced with no success. My first call was on 10/21/2008, I spoke to a lady by the name of cathy, she promised to look into this and give me a call back. I was assigned a ref # 18012888, but never received that call. I called again on 10/31/2008, and spoke to a lady named sheryl who was extremely rude and even threaten to cut off the call, because I asked her why am I repeating information I already gave in my first call. She told me that I needed to follow up with the dealership, which I explained to her that they did not take any information and it was the dealership that told me to call them (csn 800-992-1997). I am still waiting for her to call back. I find this a travesty that this is the one of the few times I decided to buy an american vehicle and this is how I get treated. I will never by american again. You will also see that this is a widespread issue with the Dodge trucks as shown on this web links: www.carcomplaints.com/Dodge/ram_1500/2003/accessories-interior/cracked_dashboard.shtml I hope someone will respond positively to the vehicle owners and probably Chrysler will do the right thing.

- Orlando, FL, USA

problem #3

Jan 012006

Ram 1500

  • 95,000 miles
Dash panel is completely cracked in two spots on my 2004 Ram pickup.

- Floral City, FL, USA

problem #2

Feb 152008

Ram 1500 4WD 8-cyl

  • Automatic transmission
  • 25,000 miles
On 02/15/08 I discovered a puddle of fluid underneath my truck. Upon investigation I found that the leak was coming from the power steering rack, where the return line enters it. The rubber return hose is attached to the stud with a hose clamp allied at the factory. However the clamp is so loose that the hose can be turned by hand. This loose clamp allowed fluid to escape. I installed a new house clamp and then had to add almost 1/2 quart of fluid to the power steering reservoir. After searching the internet I found a Dodge Ram forum and found 3 pages of posts about this exact topic. Apparently this is a very frequent happening, which leads to the total draining of the power steering fluid. In turn the power steering pump often fails. In addition the lack of fluid and steering assistance cause the steering rack to completely fail!! any loss of power steering in a 5,800 pound truck is completely unsafe and must be dealt with by Dodge, who designed this system poorly.

- Manassas, VA, USA

problem #1

Mar 012004

Ram 1500

  • miles
In the center of the dashboard there is a shiny metal strip which runs straight down the center. It becomes very blinding while driving.

- Elberta, AL, USA