hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,495 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2002 Dodge Ram 2500:

Unsubscribe any time. We don't sell/share your email.

problem #10

Oct 312004

Ram 2500

  • miles
The dash has cracked into several pieces that are now a hazzard of flying shards in case of an accident. Also there are holes int the dash where the pieces have broken out that can allow debris to fall inside the dash that can cause fires or electrical shorts.

- Walkertown, NC, USA

problem #9

Aug 152014

Ram 2500

  • 79,950 miles
Truck garage kept for 10 of its 14 years. Current mileage 2017 = 90,000. Aug 2014 dash board began to crack and fall apart - truck had only 79,950 miles! plastic pieces fall into dash holes and get stuck under dash amongst steering wheel, electrical wires/controls, etc. Plastic pieces can fall at any time whether in motion or stationary.

- Culpeper, VA, USA

problem #8

Jan 012005

Ram 2500

  • 30,000 miles
The dashboard has literally broken into pieces and shards 3 years after we purchased the truck. It is a very dangerous situation as we have great concerns for the safety of those driving and/or riding in the vehicle. The shards are very sharp and could either puncture the airbag or cause harm to an individual in the event of an accident. There are many vehicles within a period of years made by this manufacturer that have all had this similar issue. It is obviously due to a defect in the plastic used in the dashboards and the manufacturer has not offered a recall for this real safety issue. Would they settle for this with themselves or their loved ones in a vehicle with this issue. The dashboard is literally disintegrating.

- Boise, ID, USA

problem #7

Dec 032013

Ram 2500

  • 1 miles
The dash is cracking and disintegrating and the sharp shards of the plastic dash pieces are a safety hazard.

- Albany, CA, USA

problem #6

Jan 012009

Ram 2500

  • 120,000 miles
Dash started cracking in 2009 and pieces are falling off. The cracked dash and loose pieces are dangerous and could cause serious bodily harm if I was in an accident. There should have been a recall on this issue years ago.

- Taylorsville, GA, USA

problem #5

Aug 142015

Ram 2500

  • 58,000 miles
Dash cracking severely. If airbag deploys plastic shards will impale passenger and/or driver

- Sistersville, WV, USA

problem #4

Jan 012010

Ram 2500

  • 160,000 miles
The dashboard is cracking badly and crumbling. Large holes are forming and broken pieces of plastic from the dash are falling into the dash area. The dealer won't do anything about it.

- Hayden, CO, USA

problem #3

Jan 052009

Ram 2500

  • 60,000 miles
1) electrical problems. Lights kept going in and out 2) dash cracking and crumbling. Pieces falling into air vents and preventing windshield from defrosting! dangerous! could cause an accident. Dash is in such bad shape that if passenger air bag were to be deployed it could kill someone due to flying pieces of hard plastic all over the vehicle. Make Dodge recall this product! what are you waiting for? you already have thousands of complaints for this problem!

- Locust Grove, GA, USA

problem #2

Mar 012011

Ram 2500

  • 87,000 miles
The dash of my 2002 Dodge Ram 2500 has cracked and large pieces have broken and fallen inside exposing the wiring and could become a potential hazard in the event of an accident.

- Fairmount, GA, USA

problem #1

Aug 202009

Ram 2500

  • miles
My 2002 Dodge Ram dash is falling apart. It is a two part dash, with both parts cracked apart and getting worse. Now a piece is inside the dash system over the steering wheel. This seems to be a well known problem as when I went to the local Dodge dealership and showed the issue to the parts representative, he indicated that he knew all about this issue. Replacement parts are close to $400 for each part, or almost $800 for both defective dash parts, not counting the labor for removing the dash to remove the bad parts and install new ones. I am concerned about dash pieces falling inside the dash and causing electrical problems that may affect a safe drive.

- Sneads, FL, USA