really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
12,162 miles

About These NHTSA Complaints:

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problem #6

Aug 152014

Ram 2500

  • miles
Driver side rear passenger interior door lock and interior light does stopped working over a year ago. I figured it was a selonoid or a loose connection in the door so I put it off. Just recently 10/11/2015 I took the time to take the door apart and check all the connections. I had power to the speaker and window and nothing to the lock and interior light doesn't come on when the door is open. So I then checked for loose connections everything good. I then checked the connection between the cab and the door and I had a good clean connection. I then pulled back the rubber wire loom between the cab and the door and I found 4 unevenly cut wires. I did not fix them I left the connector disconnected. This is could be a extremely dangerous not to mention potentially deadly fire hazard. Some how the loom is cutting the wires and could result in severe injury and or death.

- Parma, OH, USA

problem #5

Jul 102013

Ram 2500

  • 20,000 miles
The contact owns a 2009 Dodge Ram 2500. The contact stated that the alarm and horn activated when the contact was not inside the vehicle. The vehicle was taken to the dealer twice where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.

- Anaconda, MT, USA

problem #4

Oct 242014

Ram 2500

  • 47,000 miles
I have a 2009 Dodge Ram 2500 diesel. This truck has approximately 47,000 miles on it - completely stock version. I was sitting at a red light when my windshield fluid started to spray by itself. When I let out the clutch on the green light I lost all power to the vehicle. I attempted to re-start the vehicle and realized I had no power at all. I put on the emergency brake and put my keys in my pocket. I popped the hood and could see smoke coming from the tipm box under the hood. I opened the cover exposing the fuses and could see a massive electrical short occurring. After about ten minutes the tipm caught fire, the vehicle attempted to start itself, horn activated and began to slowly lurch down the road without a driver. I was thankfully able to stop the vehicle, but the engine red-lined as the tipm had a literal melt down. A passerby stopped with a fire extinguisher and helped me put out the fire and get the battery cables disconnected. As it turns out there have been multiple reports of this failure on several makes / models but Chrysler is not addressing it. This is a major safety hazard that could've resulted in death. NHTSA, cas and Chrysler is aware of the issue but nothing is happening except customers having to repair this at their own cost. I am a loyal Dodge customer and once repairs are made to this vehicle will be switching brands as this is unacceptable for any year / condition of vehicle but especially one this new and with only 47,000 miles on it. I would like something done to address this so other people aren't affected by this too.

- Council Bluffs, IA, USA

problem #3

Nov 062013

Ram 2500

  • miles
The contact owns a 2009 Dodge Ram 2500. The contact received a recall notice for NHTSA campaign number: 13V520000 (electrical system). The dealer stated that the parts for the repair were not being supplied by the manufacturer. The contact had not experienced a failure.

- Waterford, WI, USA

problem #2

Oct 072009

Ram 2500 4WD 6-cyl Diesel

  • 3,975 miles
My 2009 2500 hd Dodge Ram diesel pickup has been in for the following warranty work from the day of purchase of 7/14/2009: Transmission - 11 times emergency brake - 2 times cab heater - 3 times A/C - 3 times diesel fumes in cab - 2 times exhaust brake - 2 times egr valve - 2 times O2 sensor & filter - 3 times excessive brake wear - 1 time main control module - 9 times fan blower motor - 3 times block heater - 1 time truck lights - 2 times check engine light - 3 times tire pressure monitors - 2 times tow/haul mode - 2 times fuses - 1 time change oil light - 1 time recall - 1 time the list of problems above have not been repaired under the warranty. The computer system that controls the entire truck does not work properly. Diesel fumes still come in the cab. The emissions systems do not work properly. Per the onboard computer the truck now only gets 16.5 - 16.9 mpg well under the rated mpg. There has been one recall to date regarding the computer system that is still a problem.

- Denver, CO, USA

problem #1

Jan 032010

Ram 2500

  • 2,000 miles
Turn signal showing different turning direction notice it almost daily especially on rainy days almost caused a serious wreck on 380 Decatur Texas with a gravel truck and a small can. He was very angry at me. We fought with it in our old truck and now in the new one we have had Dodge trucks for about 30 years

- Krum, TX, USA