10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Jun 252002

(reported on)

Ram 3500 4WD Diesel

  • miles
I had my brakes overhauled and had to have the rotors exchanged because of a defect the manufacturer knew about but failed to notify consumers. The brake rotors are machined to such close tolorances, that they would have to be changed at the first repairs. I have talked to service people whom have had them changed at less than 30 K miles. I feel an recall should be made by the manufacturer or the extra money refunded by the manufacturer.

- Everett, WA, USA

problem #1

Jul 282001

Ram 3500

  • miles
Excessive wear on rotors that I believe is unsafe and a manufacturers defect - minimum allowable rotor spec is 1.215 - right side is 1.166, left side is 1.164 - original pads still have more than 1/8 inch on each of the 4 pads - I was going to have pads chaged on 7/28 and that is when I was advised that the rotors had to be replaced - I never had a vehicle that wore out the original rotors before the original pads ever wore out - I shoul be able to "true" rotors once or twice before having to replace the rotors as long as the pads do not wear out before replacing same - manufacturer will do nothing - claims that the 12 month/12,000 mile warranty is their total responsibility in this matter - I disagree.

- Toms River Nj, NJ, USA