10.0

really awful
Crashes / Fires:
0 / 8
Injuries / Deaths:
0 / 0
Average Mileage:
36,177 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #11

Aug 192004

Ram Van 3500 6-cyl

  • Automatic transmission
  • 49,768 miles
The verizon vehicle had an underhood fire while parked overnight at the employees house. The truck is a total-loss. The fire appears to have originated in the ABS module area. The fire destroyed most of the underhood area, the front of the van body, the dashboard and steering column, the windsheild, and the headliner. Verizon has had similar fires in this model van and feels that this is an unsafe condition that warrants further investigation.

- Hanover, MD, USA

problem #10

Jun 302004

Ram Van 3500 8-cyl

  • Automatic transmission
  • 81,950 miles
The verizon vehicle had an underhood fire while parked in a verizon parking facility. The fire originated in the ABS module area. The ABS module and wiring connector, truck battery, and various other underhood components were burnt. Verizon has had similar fires in this model van and feels that this is an unsafe condition that warrants further investigation.

- Hanover, MD, USA

problem #9

Jun 072004

Ram Van 3500 8-cyl

  • Automatic transmission
  • 76,089 miles
The verizon vehicle had an underhood fire while it was in the repair facility for an instrument cluster intermitten operation complaint. When the technician connected the scan tool to the vehicle he noticed smoke from under the hood. The fire originated in the ABS module area. The ABS module and wiring connector along with the truck battery were burnt. Verizon has had similar fires in this model van and feels that this is a safety issue that warrants further investigation.

- Hanover, MD, USA

problem #8

Feb 252004

Ram Van 3500 8-cyl

  • Automatic transmission
  • 38,077 miles
The verizon vehicle had an underhood fire while being driven which originated in the ABS module area. The ABS module and wiring connector, truck battery, and other underhood components were burnt. Verizon has had similar fires in this model van and feels that this is a safety issue which warrants further investigation.

- Hanover, MD, USA

problem #7

Apr 242004

Ram Van 3500 6-cyl

  • Automatic transmission
  • 70,671 miles
The verizon vehicle had an underhood fire which originated in the ABS module area. This fire started on a weekend while the vehicle was parked in an enclosed parking building. The ABS module and wiring, truck battery, and various other underhood components were burnt. Verizon has had similar fires in this model van and feels this is an unsafe condition that warrants further investigation.

- Hanover, MD, USA

problem #6

Nov 132003

Ram Van 3500 6-cyl

  • Automatic transmission
  • 81,394 miles
The verizon communications van was taken to lee auto mall westbrook, the local Dodge dealer in westbrook Maine for repairs. The ABS module and connector were found to be melted. Verizon has had a number of underhood fires which started in the ABS module area and feel that this condition is unsafe and warrants further investigation.

- Hanover, MD, USA

problem #5

May 312000

Ram Van 3500

  • miles
We feel there is an electrical problem the horn is not working again. We spoke to the service manager and asked what if these problems reoccur are we having to pay for repairs, he said yes once the warranty is expired. If we are wrong please tell us, but we have owned a dozen vehicles and none have ever had the horn stop working much less twice in less than 2yrs.

- Visalia, CA, USA

problem #4

May 312000

Ram Van 3500

  • miles
We feel there is an electrical problem the horn is not working again. We spoke to the service manager and asked what if these problems reoccur are we having to pay for repairs, he said yes once the warranty is expired. If we are wrong please tell us, but we have owned a dozen vehicles and none have ever had the horn stop working much less twice in less than 2yrs.

- Visalia, CA, USA

problem #3

Oct 152001

Ram Van 3500

  • miles
Consumer was traveling about 65mph on highway and had cruise control on. He heard a noise, and then vehicle shutdown without prior warning. Also, smoke was coming from underneath of vehicle. Dealership was aware of problem.

- Ingleside, TX, USA

problem #2

Aug 222000

Ram Van 3500

  • miles
After driving the vehicle with the A/C on max mode the wiring harness melted, smoke filled the cab while the consumer was replacing a flat tire. Nlm

- Fort Gaine, GA, USA

problem #1

Mar 041999

Ram Van 3500 4WD

  • miles
There was a electrical fire from the power dispersement box under the hood, which the wiring harness melted. The vehicle is still at the dealer awaiting parts. I feel this is a saftey hazard but the dealer is already giving me a hard time about it.

- Romulus, MI, USA