10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
5,375 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Mar 052004

Stratus

  • Automatic transmission
  • 43,000 miles
While driving 65 mph, the driver applied the brakes and the pedal went to the floor. A loud squeaking noise was heard coming from the driver's side wheel. Consumer was able to drive the vehicle to the dealer for inspection. The mechanic replaced both rotors and other brake parts. The tie rods failed.

- East Watertown, MA, USA

problem #7

Aug 012001

Stratus

  • Automatic transmission
  • miles
Consumer stated stopping distance is increased, and brakes pulsate when they are applied, dealer has replaced pads and turned rotors, problem was corrected for a short time and reoccurred. When trying to stop the vehicle, the brakes squeal and growl taking a longer distance to stop. The consumer believes the brakes are defective.

- Denver, NC, USA

problem #6

Dec 252001

Stratus

  • Automatic transmission
  • miles
After being in an accident head on there was not much damage to vehicle, soon after consumer got out of vehicle, it caught on fire. Contacted dealer, and the dealer was not willing to do anything. Consumer stated ABS failed.

- West Minister, MD, USA

problem #5

Aug 252001

Stratus

  • miles
I had tried several times to contact the additional insurance and the dealers and no one ever responded to me.. I replaced the brakes also before I had the accident.

- Tucson, AZ, USA

problem #4

Jan 252000

Stratus

  • miles
Brakes make a horrible sound each time applied, sometimes seems I have no brakes. I have had the dealership to check out every 3 months. They say, they look like new and they will always have the bad sound because they can't use asbestos in brakes anymore.

- Concord, NC, USA

problem #3

Jun 052001

(reported on)

Stratus

  • miles
The brakes on my car were squeaking about every other time I braked from the time I got the car, and the dealer could never duplicate the problem, until I had brought my car in for the six time and the brakes were squeaking as I pulled into the shop. The dealer replace my brakes at around about 5000 miles. I informed the dealer that when ever I drove my car and parked it, not only was the brakes still squeeking, but I also would get burning smell coming from the rear left wheel. I took the car back over 5 to 6 times and they still could not smell or dulicate the problem. I contacted daimler Chrysler and inform them of the problems I was having with my brakes and the dealer not being able to find a problem, their suggestion was to take my car to another dealer since it is still under warranty. I was told by this dealer that my brakes were going to squeek, because they had to switch materials, that it road salt, it dirt from the road. I was given so many bogus excuses, that I decided to try another way. I need help. I afraid to drive my car because my brakes has already failed to stop my car once.

- Washington, DC, USA

problem #2

May 142001

Stratus

  • miles
Brakes do not operate properly, do not stop vehicle. Dealer notified, and informed consumer that they were aware of this issue and were unable to locate problem. Feel free to provide any further details on this matter.

- Souix City, IA, USA

problem #1

Jan 202000

Stratus

  • miles
Braking system malfunctions when roads are wet, causing vehicle to skid which may cause a crash. Also, braking system experienced extended stopping distance which may result in a crash. The customer says the sticker on the vehicle's window indicate that the vehicle does not have ABS.

- New Foundland, NJ, USA