Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    ELECTRICAL SYSTEM

    • TSB #SSM 46534

      NHTSA ID #10109018

      • Date Announced: APRIL 14 2017
      • Additional Info: How to Fix

      Summary: Some 2013-2017 Fusion Hybrid Energi built on or before 24-Mar-2017, 2012-2016 Focus Electric and 2013-2016 C-MAX Energi and equipped with a TCU may exhibit inoperative remote features via MyFord Mobile app, discharged battery, incomplete us

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    • TSB #SSM 45939

      NHTSA ID #10091425

      • Date Announced: JULY 18 2016
      • Additional Info: How to Fix

      Summary: SOME 2016 C-MAX ENERGI AND FOCUS ELECTRIC VEHICLE BUILT ON OR BEFORE 4/18/2016, MAY HAVE 12-VOLT AND/OR HIGH VOLTAGE BATTERY WITH A LOW STATE OF CHARGE AND/OR AN INTERMITTENT BATTERY DRAW. REPROGRAM THE TELEMATICS CONTROL UNIT (TCU) TO THE

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    • TSB #16-0050

      NHTSA ID #10075280

      • Date Announced: MARCH 23 2016
      • Additional Info: How to Fix

      Summary: ENERGI - MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P0C27 AND/OR P0C28 ISSUE Some 2016 Fusion Energi and C-Max Energi vehicles may exhibit a MIL with DTC P0C27 and/or P0C28. ACTION Reprogram the powertrain

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #tsb18-2216

      NHTSA ID #10144195

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SSM 46371

      NHTSA ID #10095781

      • Date Announced: FEBRUARY 09 2017
      • Additional Info: How to Fix

      Summary: SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFO

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    EQUIPMENT

    • TSB #tsb18-2216

      NHTSA ID #10144195

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electri

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    • TSB #SSM 47347

      NHTSA ID #10143089

      • Date Announced: JUNE 11 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en

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    EQUIPMENT:ELECTRICAL

    • TSB #17B07

      NHTSA ID #10109028

      • Date Announced: APRIL 04 2017
      • Additional Info: How to Fix

      Summary: Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #17B07

      NHTSA ID #10109028

      • Date Announced: APRIL 04 2017
      • Additional Info: How to Fix

      Summary: Certain 2016 C-MAX Energi, 2016 Focus Electric and 2016-2017 Fusion Energi - Telematics Control Unit Reprogramming

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    EQUIPMENT ADAPTIVE

    • TSB #SSM 47347

      NHTSA ID #10143089

      • Date Announced: JUNE 11 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2017 C-Max PHEV may exhibit diagnostic code P2183 and may have the coolant hoses that attach to the lower bulkhead connections incorrectly installed. The two hoses share the same female connectors and mate to matching male tube en

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