The contact owns a 1999 Ford Contour. The contact stated that his dashboard is covered with laminated plastic that covers the grill. The grill separated at the place where the dashboard connects to the air conditioner. He took the vehicle to the dealer who acknowledged the failure. Ford stated that they have not heard anything about the failure and that the vehicle is not under warranty. When driving at night, the contact must stop the vehicle to clean the windshield and windows. This failure is from air not blowing correctly due to the dashboard defect. The current and failure mileages were 36,000.

- Berkley, CA, USA

: the contact stated there was a technical service bulletin about the vehicle's instrument panel warpage interfering with airbag deployment. The vehicle was taken to the dealer who expressed that the incident would not affect the vehicle.

- Rochester Hills, MI, USA

: the contact stated that the glue that holds the front of the dashboard dried out, allowing the dashboard to curl up by five inches. The curl in the dashboard partially obscured the windshield. The vehicle was not taken in for service.

- Mount Carmel, PA, USA

: the contact stated the entire dashboardcurled up interfering with the driver's vision. The vehicle has not been see by a mechanic. Updated on 06/20/2006.

- Saint Petersburg, FL, USA