On 15 Nov 2009, my car started spitting and sputtering, I thought it was bad gasoline. On 16 Nov 2009, I had my car checked by my garage, was told that #5 spark plug and coil was bad due to leaking coolant at my intake manifold. After contacting my local Ford dealer thinking I could just buy a part vs. A whole manifold (like I was told I needed), I learned that there had been a recall for this problem and repairs were covered by Ford for only 7 years of auto's life. Well naturally, my car is 9 yrs old now and I'm facing a $1100 repair bill. I was told the manifold could rupture at any time leaving me and my 2 yr old grandson stranded at any time. I feel like Ford is holding me hostage. With the spitting and sputtering the car was doing, we could have been in a serious accident. I have always driven Ford/Mercury products, but I'm not impressed with what's just happened. I don't want to be "found on road dead" (Ford).

- Moncks Corner, SC, USA

2000 Ford Crown Victoria leaks coolant from the intake manifold. Consumer wants to know why the warranty is only seven years for this part.

- Brooklyn, NY, USA

The engine in my 2000 Crown Victoria stalled at a stop sign, and I lost the power steering and power brakes. The car turned into a tank and could not be controlled. It was extremely scary because I could have hit some innocent people which would have meant another lawsuit for Ford. I had to put one foot on the brake and one foot on the accelerator to get the car to an auto service center. At 38,938 miles, the car needed a new idle speed control motor, air filter, and mass air flow sensor. I believe that these parts were defective and wrote a letter to william clay Ford, the chairman of Ford Motor Company. While the car was still under warranty, the overdrive switch had to be replaced because the warning light would not go off. I felt that there should have been no charge, but the dealer charged me $200 for labor. I believe that this car is an Ontario-built Monday morning lemon and will never buy another Ford automobile.

- Abingdon, MD, USA

Over a period of time air conditioning panel has heated up. Panel gets very hot, no matter what setting it is on. Dealer says all vehicles do this, and it's nothing to be alarmed about. Consumer is getting a second opinion. The control panel was replaced but the problem still exists.

- Fortworth, TX, USA