The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle and continue driving. Approximately two and a half years later, while driving approximately 40 MPH, there was a knocking sound coming from the engine compartment. The low oil pressure warning light illuminated. The contact pulled over, parked the vehicle, and had the vehicle towed. The dealer was contacted, and the vehicle was taken to the dealer where it was diagnosed that the battery cable had melted after the first failure. The vehicle was returned to the dealer where it was diagnosed that the engine had failed. The battery, engine, and catalytic converter had been replaced; however, the recall repair had not been completed. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- St Clair Shores, MI, USA

This has happened several times. While driving, the dashboard goes completely black. No gauges, no radio, no turn signals, no power steering, sometimes the wipers will work, no heat, no defrost. As suddenly as it went away everything comes back and the power steering causes the steering wheel to jerk in your hand. I-??ve called Ford Customer Relations twice and they are not concerned that that is a safety issue. However, all the gauges went out last night and now won-??t come back. I have video of the incident happening while driving but your website won-??t allow me to upload it.

- Bluefield, VA, USA

The oil light kept coming on over the course of a couple weeks. We changed the oil, and it seem to be running better for a few hours. Then the car started beeping at the driver, the acceleration was effected. It was making clicking noises and lots of warning signs. The car would barely move forward and the driver had to pull off into a neighborhood. We then have the car towed to the Ford dealership where they told us us the engine would need to be replaced due to the timing belt fair and oil pressure issues.

- Dublin, OH, USA

The contact owns a 2018 Ford EcoSport. The contact stated that while the vehicle was parked and turned off, the security alarm erroneously activated and could not be deactivated. The alarm eventually shut off independently. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 44,000.

- Sicklerville, NJ, USA

The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.

- Canyon, TX, USA

I am writing to you as I have many concerns about my Ford EcoSport. As I commute to my job or drive to pick up errands, my car suddenly stops. I would make a complete stop and I forget to press the Start/Stop button to disable it from shutting off the engine. This has happened several times and I have taken in my car before and all of the Ford dealerships and service workers have no idea of what the problem is or why it is doing this so frequently. I try to start my car and for some reason, it is not starting properly. It continues to make the sounds of it possibly starting and then it shuts off completely. This is the only vehicle that I have to commute with and do my daily errands. I am very concerned about this vehicle and how it is not a reliable source for me to get from place to place. What if something happens then what" I am in search of another car, which is so sad because it is a 2018 year car, which should be able to hold up and last for another 10+ years. I am very concerned for others who are seeing the same problem as myself. I have a brand-new engine, oil parts, and battery. I have had several oil changes within the same month directly at Ford's service centers. I do not know what I should do next. I am an educator, I help many students with different exceptionalities. When parents need help, I am here for them and support them in any assistance that I can. I know I will always be there for my students. I want to know if YOU can be here for ME and the other 93 individuals who have made reports on our investment in having this troublesome car. What would you do if you had no answers to a looming problem without knowing the exact problem" I appreciate the time and consideration that this report can be made useful for anyone who can help in assisting us. Again, thank you very much. I am looking forward to hearing from you!

- Davenport, FL, USA

Driving down road way approx 35-40 mph, speedometer went up to 50mph, down to 30mph, engine was shaking and sounded like a lawn mower, then all the dash lights came on, oil pressure, change oil, check engine, ABS, all lights, car died and will not start.

- Waxahachie, TX, USA

Unfortunately bought the car June 2022, heater core needed replaced suddenly October 2022. Thousands of $ spent. Next, the motor needed replaced May 2023, Approx miles 61,000. One month later, new motor already needs replaced at approx 62,000. First cause of motor failure was due to oil pump failure. Second cause still pending. Electrical system failure frequent as in radio not working. Auto-stop sometimes fails also saying "hill assist not available" while not on a hill at all.

- Aledo, IL, USA

In July 7, 2023 driving on the highway. My 2018 Ford Ecosport SE had the low oil pressure sensor come while driving 75mph. The car instantly lost power, I couldn-??t speed up to move over. My car died and wasn-??t able to restart. Upon doing research online I-??m seeing there have been MANY of these ecosport issues with 2018 and 2019 models and Ford isn-??t recalling or fixing this issue. We the consumer NEEDS HELP!!!

- Columbia , MO, USA

Vehicle has had numerous electrical issues including loosing power while the vehicle is in motion and at stop lights without any warning. The car shuts off and sometimes can be restarted after it is placed in park and restarted. On other occasions, the vehicle looses all power and must be towed. Per the ford dealership, electrical wiring becomes loose. Additionally, while the vehicle is running strange sensors come on and then go off such as "hill assist not available" or "traction control" deactivated but then turns itself back on. Also, the doors randomly lock and unlock on their own without touching the fob or door lock. The security system turns itself on after I enter a building. I have contacted and brought this vehicle into the ford certified dealership where I purchased from. My concerns have been brushed to the side by the local office as well as ford corporate.

- Bowling Green, KY, USA

Rear camera, radio and usb stopped working 10/020

- Chicago, IL, USA

I purchase a new 2018 Ford Ecosport. On 12/22/19 the vehicle would not start. There was auxiliary power inside but no response from the engine even after receiving a jump. After approximately 30 minutes the car started. On 12/23/19 I had a Ford dealer check the vehicle. They claimed it was the battery and replaced it. However, on 1/3/20 (11 days later) while sitting at a light in traffic the vehicle stopped and would not restart. Once again there was auxiliary power but no engine response. I had to get pushed out of the middle of the street in traffic. I took the vehicle to a different dealer (I was out of town) they insisted that it was the battery (eventhough it was replaced only days prior) and suggested I disable the auto stop/start feature and turn off the automatic headlights. I am concerned that Ford is missing something. After reading other similar accounts I was compelled to report my experiences. I am afraid that there is a safety hazard in this vehicle which may cause bodily injury and/or death. Please help us prevent a tragedy

- Chino Hills, CA, USA

The touch sensative door locks don't work in the rain. The key fob must be used when the door handle is wet. This obviously a malfunction and should be looked into by Ford

- Stanwood, WA, USA

I am trying to add information to complaint #11175903. When I made the complaint there were no injuries since then the other driver party went to the hospital unknown on injuries can I add this to my complaint

- Johnston, RI, USA

I have 2018 Ford Ecosport and the auto shutoff/restart was not working right. When I stopped at a light it shut off and didn't start again it had stalled this happened about three times. Then as I was driving it stalled again as I was driving off the highway on a ramp and I couldn't stop and hit the car in front of me which was about four car lengths ahead my airbags deployed and my car has severe damage. Have there been any other incidents of this kind. I was lucky no one was hurt but someone else might not be so lucky

- Johnston, RI, USA

Doors will not lock from door outside handle in or after rain.. car has passive entry/push button start. Have to use inside switch or lock fob. Unlock feature works. Have seen others with same complaint. Found this out after car was left unlocked for others to enter uninvited. On going problem. Car belongs to my daughter.

- Canfield, OH, USA