7.6

pretty bad
Typical Repair Cost:
$1,850
Average Mileage:
88,800 miles
Total Complaints:
5 complaints

Most common solutions:

  1. not sure (2 reports)
  2. replace transfer unit (2 reports)
  3. install a used transfer unit (1 reports)
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problem #5

Aug 292021

Edge Limited

  • Automatic transmission
  • 125,000 miles

I bought this 2008 Edge without researching the heck out of it as I needed a vehicle and it was a single owner, low mileage option in 2016. Purchased from a dealer were it was originally purchased and serviced. Started getting burning oil smell. With research, I found out it could be PTU boiling out the oil thru the vent. I never had a spot in driveway. Did more research, and decided to try to change oil out myself as every - and I mean every Ford Dealership I spoke to said that the unit is unserviceable! Wow - if it lasts a lifetime - then maybe they should warranty it that way! Ha!

Anyways, up on ramps today and went to vac out the unit with a peristaltic pump - guess what? I could not get any fluid sucked out, not even an ounce. When I went to refill, it took all 12 ounces, meaning it's been running dry for who the heck knows how long. I suspect the seals are burnt up at this point and will check it again in a couple days to see if the gaskets or seals are shot.

I have had a bunch of Ford vehicles, two F150s, two Explorers and an Edge. I'm not very impressed on the design where the PTU is located, lack of cooling, and LACK of a drain plug. BTW, I hear non-American versions have drain plugs. I just dumped $1700 in front end, knuckles, struts, cv axles, calibers as the lovely magnesium chloride they use on the roads in CT pretty much likes to eat metal. This, with a set of tires, I thought I was in good shape for upcoming winter, but may be looking at another large bill to deal with a badly designed powertrain. Probably will swap it out rather than buying another used with unknown issues. Why hasn't an ambulance chasing lawyer not started a class action?

- jacquegopidoh, Sandy Hook, CT, US

problem #4

Apr 182018

Edge Limited 3.5L

  • Automatic transmission
  • 70,000 miles

With only 70,000 miles the Transfer Case should not have to be replaced. Ford should recognize this as a defect and replace the units free. This is ridiculous and will keep me from ever buying another Ford product.

- valentino.fazi, Groton, US

problem #3

Aug 012017

Edge Limited

  • Automatic transmission
  • 75,000 miles

My 2008 Ford Edge has only about 75,000 miles on it and I am looking at a $2,000 bill to replace the PTU. The PTU has no serving requirements. This is not what I consider normal maintenance cost. Ford has a design problem and should come up with a replacement unit of better design and standby their product by replacing the PTU at no cost to consumers. Has anybody heard about anything from Ford to correct this problem.

- mknox, Thornton, US

problem #2

Dec 312014

Edge Limited 3.5L V6

  • Automatic transmission
  • 72,000 miles

Well, after the transmission problem, that was installed, the mechanic called me and said there was metal shavings in the transfer case and that would also require a replacement ! This vehicle only has 72K on it ! It's so clean. I just don't understand why there are so many things wrong. Again, thank God the dealer talked me into the extended warranty on a used vehicle. I've owned Nissan's, Honda's, Acura's and a older toyota truck and none of them ever gave me these problems ! Come on FOMOCO ! Why and why wasn't any of this covered as a recall ?

- g_pa.edwardwa, Summit, WA, US

problem #1

Mar 262013

Edge Limited 3.5L

  • Automatic transmission
  • 101,905 miles

Upon getting an oil change the technician spotted a leak told me that the PTU seals needed to be replaced approximately $600, upon further inspection it (PTU) needs replacing @ at small cost of $2300.00! Being the second owner I call Ford with VIN to see if the vehicle had previous work on this issue, they to my surprise say yes 2 years ago. My rant is if Ford knows they had a design flaw with the 2007-2009 ford edge PTU, why should the customer be set back paying for a f@@) up that Ford engineering is responsible for!

Being that I'm pretty loyal to my dealership, they brought the PTU part price down for me making the repair $1800.00 very nice of the dealership to step up and help.

I just wish Ford Canada would step up and do the right thing, recall!

Google Ford Edge PTU and see for yourself how many unhappy edge owners are out there.

- drester911, Hamilton, Ontario, canada