I had the lift gate open loading groceries and it all of a sudden released and came down and striking my head and neck and I quickly pushed it back up and it just dropped down again before I could get myself clear striking me again, it got my neck and shoulder. I took it to dealership and was first was told it was a problem for the body shop, but they quickly determined it was an electrical problem. The lift gate is very heavy and I do have to see a doctor for the persistent pain in the neck and shoulder. The vehicle was stationary in the parking lot of the grocery store.there wasn't a vehicle accident but I did receive an injury to my neck and shoulder, extent to be determined. Consumer stated when driving vehicle starts to shake. Vehicle was taken to the dealer, PCM melted two igniton coils and new computer replaced.

- Columbus, NC, USA