EDGE USERS. Get your brakes fixed now for free. BEFORE 150,000 miles.
Or spend $2,000 of your own money to replace DEFECTIVE Ford Parts.
At 145000 miles, Ford says they cannot fix it due to covid, come back later. I came back in 6 months when it got worse, mileage was now 153000 miles. Ford said "sorry its over 150,000, no compensation."
So yes they recognize there is a problem with power booster AND the ABS MCU. They are defective. AND it's bad enough to replace it free at 149,9999.9 miles but at 153,000 miles, it is not their responsibility.
I have 4 ford edges. Have been a poster child for them. Now I'm going to Subaru.
I guess i should have let my daughter crash due to the brakes and then just sue them.
BTW. I spoke to Ford's "customer care" program. They kept me on hold for 45 minutes and then disconnected my call and sent it to the post call survey. Consistency is their key.
EDGE USERS. Get your brakes fixed now for free. BEFORE 150,000 miles.
Or spend $2,000 of your own money to replace DEFECTIVE Ford Parts.
At 145000 miles, Ford says they cannot fix it due to covid, come back later. I came back in 6 months when it got worse, mileage was now 153000 miles. Ford said "sorry its over 150,000, no compensation."
So yes they recognize there is a problem with power booster AND the ABS MCU. They are defective. AND it's bad enough to replace it free at 149,9999.9 miles but at 153,000 miles, it is not their responsibility.
I have 4 ford edges. Have been a poster child for them. Now I'm going to Subaru.
I guess i should have let my daughter crash due to the brakes and then just sue them.
BTW. I spoke to Ford's "customer care" program. They kept me on hold for 45 minutes and then disconnected my call and sent it to the post call survey. Consistency is their key.
- fred53, Sylvania, US