6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
50,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Aug 012014

Edge SE

  • Automatic transmission
  • 50,000 miles

In August 2014 I noticed when harder braking is required, for example, to stop at a light that turned yellow and is about to turn red on a road that has a 55mph speed limit. The airbag warning light will come on and will not reset until the car is parked and shut off. I don't know if this means the airbag won't work if you have to brake a little harder or if this is just a sensor thing, which is a big difference if you are about to hit an object.

The Ford service department rep at the local dealer said I would have to pay for this repair, which I objected to, since it should not fail in my opinion. If the airbag(s) do not deploy in a crash, if I ever do get in one, Ford will be paying for a lot more than to fix this problem if any of my family is injured because of this. "Unacceptable answer" is what I call the Ford rep's response. It still happens to this day and am hoping that Ford will change their opinion about who is responsible for this safety issue, as it might come back to be a larger problem for them in the future.

- Roger K., Ishpeming, MI, US