fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,058 miles

About These NHTSA Complaints:

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problem #12

Aug 072019


  • 1 miles
When driving my 2016 Ford Edge on the street or on the highway the car hesitates 2 take off I have to press on the gas really hard before it starts to take off it shakes really bad and when you first start the car it's shaking and jerking when you put the car in drive it hesitates to move with this heart jerking motion and shaking then idles down and then the car will move but it still takes some force on the gas pedal for the car to move also I noticed a burning smell like oil or something and a very thick white smoke clouding out of the exhaust pipes this problem started 3 weeks ago as of today August 28th my Ford Edge will not turn over I've tried replacing the alternator the spark plugs ignition switch it will not turn over the car has been sitting in my driveway since last Friday the check engine light a picture of a ranch and and a picture of a triangle with a caution sign in the middle has came on and then the car will no longer start

- Coral Springs, FL, USA

problem #11

May 232019


  • 57,000 miles
The contact owns a 2016 Ford Edge. While driving 65 mph, the vehicle lost acceleration. The contact pulled over and restarted the vehicle, and the "see manual" message appeared. The failure occurred intermittently. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 57,000.

- Daly City, CA, USA

problem #10

Apr 172019


  • 15,000 miles
Transmission shifter cable bushing disintegrated and cable snapped off a few times!! this is the same issue affecting the recalled 2014 Ford Fusion. They are using the same bushing for the Ford Edge per the parts department where I bought the replacement. The parts rep said they are selling the bushing for Ford Edges all the time. :(

- Redlands, CA, USA

problem #9

Dec 242018


  • 10,097 miles
While driving on expressway at 70 mph. In traffic engine lost power car started slowing down and would not speed back up. The wrench and the hill assist not available icons were on. Turned on flashers and people behind me gave me room to change lanes and pull to the shoulder. Engine was still running roughly. Hit engine stop button, waited a few seconds tried to restart. It cranked and finally restarted. Was able to make it home with no problems. Made an appointment with Ford dealer and they acted like it was no big deal.

- Harrison, OH, USA

problem #8

May 012018


  • 21,000 miles
Car stalls out and loses power and symptoms have the potential to be fatal. This usually happens under acceleration and has almost caused 2 rear-end accidents. As I accelerate the car thumps when the engine stalls and then the car loses all acceleration. This sudden loss of power is especially dangerous when happening on the highway or ramp getting up to the highway. These are the two places it consistently happens. The car has been taken to the dealership to be serviced 5 times for the same issue without resolution. I won't let my family drive the car for fear of injury to her. I'm paying for a defective product. I do not feel safe in this vehicle and I don't get the sense that Ford is trying to fix the root issue.

- Centennial, CO, USA

problem #7

Apr 192018


  • 35,670 miles
Engine shut down while driving with no warning. Vehicle entered "accessory mode" which kept all of the instruments light up, was able to steer off the road and re-start the car. Vehicle was in motion on a city street with heavy traffic.

- Chatham, IL, USA

problem #6

Apr 092018


  • 20,000 miles
Car driving at 55-70 mph straight line down highway and suddenly dies. Car still has accessory power, hit hazard lights and tried to coast to side of road without getting hit. Upon stopping car will immediately restart. Yellow wrench lights up on dash.

- Lenexa, KS, USA

problem #5

Sep 082017


  • 7,600 miles
2016 Ford Edge titanium approx. Mileage 7600 date: Friday September 8, 2017 time: Approximately 12:45 P.M. location: Southbound on waukegan road/us highway 41 near intersection with casimir pulaski drive (lighted intersection), waukegan Illinois driving southbound in left lane on highway 41 at about 40 mph. Right lane closed for construction work. Weather clear and dry. Roadway flat and straight. Sudden lack of acceleration even with increased pressure on gas pedal. Dash service light (orange warning) ┐hill assist not available┐ with wrench. Also noticed airbag light was lit. Hit brake pedal to light up the warning lights for traffic behind me and also turned on the hazard flashers. Car engine continued to run but the car would not go above about 1 mph. Since right lane and shoulder were not accessible, I turned left at pulaski drive to get onto a slower-moving, less-trafficked roadway and pulled to the shoulder. Car was barely moving. Turned off the ignition and waited approximately 20-30 seconds. Turned the car back on and no error messages were displayed. Tested forward and reverse gears while on the shoulder and felt normal acceleration. Made a U-turn back onto pulaski drive, turned left onto highway 41/waukegan road and drove home. Service on 9/12/17 ┐ only error code was B1111 described by tech as ┐ABS parking brake┐, code cleared by tech. Service on 9/19/17 ┐ complete diagnostics run ┐ no error codes. No resolution.

- Lake Bluff, IL, USA

problem #4

Sep 172017


  • 7,300 miles
Throttle body failure - while driving on the freeway, there was a clunk sound and a wrench symbol appeared on our display and the car lost all power. We could not accelerate and had to carefully coast to nearest offramp. We tried to restart car and it did turnover but the same problem repeated after about one minute. It appears this is a common problem with a variety of Ford models. No recall on our vehicle. Extremely dangerous issue.

- Yorba Linda, CA, USA

problem #3

Apr 042017


  • 11,900 miles
On 4/4/17 my wife was driving our 2016 Ford Edge (titanium edition) and was talking to me on the phone when the vehicle suddenly shook, lost power, and lost acceleration ability. The yellow wrench, check engine light and air bag light appeared and the power train fault and hill climb assist not available messages appeared on the display. My wife was on the highway going about 70mph when this occurred. She had to try to coast over to the shoulder to pull over to the side of the road.

- Atlanta, GA, USA

problem #2

Oct 282016


  • 9,930 miles
My wife was on her way to a business meeting. Vehicle was stopped at a red light. Started to turn right, hit accelerator pedal and vehicle barely moved. Lost power, could only go 5 mph. Wrench light came on, as did AWD. Created traffic hazzard as vehicles backed up behind on city street. Creeped to a parking area and had vehicle towed to dealer for evaluation and repair. Cause was powertrain control module (PCM) which was not replaced (following current Ford policy), but reprogrammed, meaning this could happen again in an even more dangerous setting, such as proceeding through an intersection or on a highway.

- Clarksville, MD, USA

problem #1

Jun 272016


  • 9,200 miles
Driving down the road and the vehicle suddenly went to idle. Had to coast to a stop on the side of the road. The car was still idling but when I tried to give it gas, nothing happened. I shut the car off, restarted and it worked fine. Approx. 10 miles later, did the same thing. Car only has 9,200 miles. I drive the interstate daily and this is going to be very dangerous if it happens there. Will be at the dealer at 9:00am sharp tomorrow.

- Spring Hill, FL, USA