10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
13,315 miles

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problem #60

Aug 152019

Edge

  • 35,241 miles
My 2016 Ford Edge sport with 35K miles has an adaptive steering fault service required light on. This caused the wheel to become loose or cocked at an angle while driving, which is an extreme safety hazard. After researching more, there are many others who have mentioned the same issue. This should be an immediate safety recall and not a tsb.

- Orange, TX, USA

problem #59

Apr 192019

Edge

  • 30,000 miles
When flat towing behind rv vehicle goes into a wobble. Only way to stop the wobble is to come to a complete stop. Happened when entering road from shoulder also on a rough uneven road. Happened at slow speed 10 to 20 mph.

- Gig Harbor, WA, USA

problem #58

Mar 072019

Edge

  • 25,576 miles
The adaptive steering fault service required light came on again. There is a tsb on this and the dealership replaced the steering wheel to fix it. Now it is coming on again with the new steering wheel and will need to go back to the dealer for service. It came on during a highway trip from new orleans to daytona and has stayed on ever since. The steering wheel is tilted left as a result.

- New Orleans, LA, USA

problem #57

Jan 242019

Edge

  • 22,543 miles
This is the second failure of the adaptive power steering on my 2016 Edge sport with 22,500 miles on it. The first time was when the car had 8800 miles on it and Ford wound up replacing the whole steering wheel in August of 2017. This morning it happened again almost identically to the last time. I was backing out of a parking spot and all of the sudden the steering wheel out of nowhere turns 90 degrees to the left to where the top of the steering wheel now points to the right while driving straight. I have a appointment to bring to my Ford dealership on 1/31/19.

- Chicago, IL, USA

problem #56

Dec 172018

Edge

  • 27,700 miles
Lost control on my stearing driving to my work this morning. I was driving on straight road when I started expecting lost of stearing, car was almast start driving to the curb. I put on breaks and car wouldn┐T stop. Tryed to maneuver car to stop from going on curb and turning to oppositside but there was outcoming traffic, but was very unfortunate to control that is was still driving even I was pushing on the breaks and car went all the way to side of the opposite direction and flue to the field and drew there for 100-200 feet untill it is stopped. I was lucky survive, because there was electric pole and some uneven lamdscape that I culd been injured or even dead. Dangerous! can┐T explain fear I experienced this morning. Scheduled time with Ford at sawmill in dublin, Ohio to check what is wrong with this car!

- Marysville, OH, USA

problem #55

Nov 172018

Edge

  • 38,000 miles
Got an error message: "adaptive steering fault, need service", just after the manufacture warranty expired. Need to spend about 1.8K to fix this. This seems to be a common issue for many 2016 Ford Edge sport. Really concern about the quality and safety of Ford cars. So disappointed.

- Ames, IA, USA

problem #54

Oct 292018

Edge

  • 21,874 miles
I am continuing to document each occurrence of the adaptive steering fault service required light. By the time I get to the dealership they can't duplicate the problem and the vehicle will not hold the codes. The light goes out. It came on October 28, 2018 at 9pm at 21870 miles. I went back to my vehicle five minutes later and it was out. I drove to work this morning and the light came on again. I was driving around 5/10 mph and the steering wheel was tilted to the right despite the wheels being straight. If I can't take it do the dealer and have them address it, I'm not sure what else to do. There is a technical service bulletin on this to replace the steering wheel but I am told that since the vehicle won't retain the codes when the light goes out, they can't do anything.

- New Orleans, LA, USA

problem #53

Oct 262018

Edge

  • 26,400 miles
I parked my car in a lot w/out any issues. When I returned to the vehicle and started the car and put the car into reverse gear, a warning light "adaptive steering failure" was displayed. The wheel seemed to not be centered when driving straight. I even tried shutting off the car and restarting, but to no avail. I parked it at home and the next day started it to show my husband and the light was no longer on. The steering wheel still seems off though. I'm terrified to drive the car and am hoping the dealership will be thorough in investigating the reason for this.

- Troy, NY, USA

problem #52

Oct 182018

Edge

  • 33,205 miles
Adaptive steering fault. Vehicle was stationary and transmission in park mileage 33205.9. upon starting, the warning message appeared. After acknowledgment of message, the dash light remained on. Immediately drove to dealer for service and showed warning to service manager. Was not able to have a technician review issue as to lack of availability. Scheduled next available appointment, 6 days later. Advised that situation is safe to drive. Light went off upon shutdown. Warning appeared again at 33324.1 miles, stationary in park. Returned to dealer durin appointment. Advised after technician assessment that I have a faulty adaptive steering component require steering wheel replacement. Need to have Ford authorization for repair, rescheduled for service repair. Advised that there is no vehicle loaner for this service. Also, advised that it is safe to drive with this condition. Vehicle has exhibited a stiffness in steering since this incident has started. Confidence on vehicle's safety is comprised.

- Highlands Ranch, CO, USA

problem #51

Oct 112018

Edge

  • 21,526 miles
The adapative steering fault service required light keeps coming on. It's come on several times but since the dealership can't or won't fix it because they can't duplicate the problem and light goes out and apparently does not store codes, I've begun the process to document the dates, times and mileage it comes on and going forward will take a picture every time it happens. It happened on October 3, 2018 at 930 @ 21,499 miles as I was pulling into the dealership. They told me they could "see" it or get trouble codes. On October 11, 2018 at 0900 and 1620. It went out when I drove at lunch on the 11th and then came back on when I was driving home. There is a technical service bulletin on it but they refuse to do anything. I'm petrified to drive a vehicle with less than 22,000 miles on it and Ford does not seem to care.

- New Orleans, LA, USA

problem #50

Oct 032018

Edge

  • 21,500 miles
The adaptive steering fault service require light keeps coming on. When trying to get the dealerships to look into it I am told it won't show an codes or they don't see the light. I don't know how this is possible. They say they can't duplicate and by the time it comes on again it will turn off after so many "key" cycles. Apparently, there is a known issue but they still won't do anything to fix it. It makes the steering wheel crooked and seem like it's steering wrong. I just hope the steering doesn't fail while driving it.

- New Orleans, LA, USA

problem #49

Jun 212018

Edge

  • 40,700 miles
Vehicle lost assisted steering while in a parking lot, making it incredibly difficult to steer. The screen on the dash popped up with the messages'steering assist fault┐ 'service advancetrac┐ and ┐hill start assist disabled┐. I am 250lbs, and I found it very difficult to steer turn the wheel. There is no doubt in my mind that if my wife was traveling down the highway when it happened, it would have resulted in a wreck. Ford said the steering gear was the problem, and it would be $2397.25 for the repair. The vehicle has 40,700 miles and I can┐T believe something as critical as the steering would fail at such low mileage.

- Grain Valley, MO, USA

problem #48

Jun 202018

Edge

  • 38,000 miles
Takata recall, for the past two months I have had a warning message come up "adaptive steering fault service required" the service that is required, is to replace my steering wheel. Adaptive steering was placed on all 2016 Ford Edge titanium, now I'm worried about the safety of my car, because there is a fault and the only way to fix the fault is to pay and replace a steering wheel on a car that's less then 5 years old.

- Benton, AR, USA

problem #47

Jan 292018

Edge

  • 2,800 miles
Please allow me to qualify this documentation by stating that we have not yet brought this auto back to the dealer at this time. We purchased the car less than a year ago. The car has fewer than 3,000 miles. In the past week we are seeing the adaptive steering warning light come on after starting and as soon as putting the car into gear. This has occurred 4 times in the past week. We have not noticed any difference in steering, the wheel turning off center, none of the issues reported by numerous other people on the web. But I certainly expect this to happen at some point. My concern is how many reports are on the web from owners who experience this fault. And the many variations of how different Ford dealers choose to manage the problem. Everything from replacing the steering wheel to the good old "well, we can't replicate the problem" brush off. Once again, I have not yet visited my Ford dealer but expect to very quickly. I have no idea what they will do, if they will do anything, or how long it will take. What I do know is the following....... an issue of this nature constitutes, in my mind, a questionable level of safety concern be it mild or major. The owner of the vehicle must pay for additional expenses by missing work, maybe renting a car, to have this problem possibly resolved or possibly not. And in the interim drive with a concern for safety. Because not everyone can just stop what they are doing when that light comes on and drive to a Ford service center which, for the most part, is only open M-F and usually requires appointments in advance. I am keeping my fingers crossed that our dealer, which we bought two new 2016 cars from last year, will be pro-active in addressing this problem once we can bring the car in. But I believe the NHTSA must become involved and demand that fmc develops a fix and offers a recall.

- Pompano Beach, FL, USA

problem #46

Nov 232017

Edge

  • 10,000 miles
I bought a 2016 Edge sport in January and have had to take to the shop for the oil pan leaked 2 times in a month steering warning light came on for 1hr head liner had to be replaced brake lights filled with water, bumper had to be replaced because of a hole from factory. I asked for another car they said no I asked for my money back and they said no so I have a car with 11000 miles that's in the shop every month and nothing I can do about

- Dalton, GA, USA

problem #45

Oct 232017

Edge

  • 25,000 miles
Vehicle was in motion on a county highway approximately at 45 or 50 mph. Pat steering and vehicle also may have lost power resulting in crossing into left lane and striking a tree. Yes, there was deer in the area at the time but they in no way. Caused the accident. Appeared I had no steering or possibly brakes. Struck an ash tree head on, passenger side total loss of vehicle. Spent 3 weeks in the hospital, fortunate to still be alive!! reporting this as it is definitely a safety issue

- Granville, NY, USA

problem #44

Oct 182017

Edge

  • 46,500 miles
While at slow speed and turning (I.e., in a parking lot), the "adaptive steering fault/service required" light will occasionally come on and the steering wheel feels as if something released or switched inside of it. The steering wheel has realigned slightly off-center several times but the system resets most of the time after turning the vehicle off and restarting it several minutes later. Twice now though, the steering wheel stayed at ninety degrees while driving straight. Local Ford dealership completed a software/code reset twice, so unknown if it is an electronic or mechanical issue. The dealership is refusing to acknowledge information advising steering wheel replacement. The initial diagnosis was under warranty at around 26K miles; second reset had to be done at around 46K. The fault seems to activate only if moving at five mph or less and turning the wheel in either direction.

- Cedar Crest, NM, USA

problem #43

Nov 052017

Edge

  • 31,000 miles
My car was parked in a shopping center. When we returned to the vehicle and started the car and put the car into forward gear, a warning light "adaptive steering failure" was displayed. In order to drive straight, I had to turn the wheel at a full 90 degree angle. I even tried shutting off the car and restarting, but to no avail. After parking it at home, I let it sit for about an hour, restarted the car, and everything was suddenly normal again. Drove down the street, everything seemed fine at that point. I have a short video, but I will upload a screencap that shows the wheel orientation while driving straight.

- Perry, MI, USA

problem #42

Oct 242017

Edge

  • 14,700 miles
Steering wheel randomly goes off center, sometime more sometimes less, as if the adaptive steering is malfunctioning. The car continues to track straight and has a proper alignment. No error codes or warnings are shown.

- Rochester Hills, MI, USA

problem #41

Apr 122017

Edge

  • 12,500 miles
Displays 'adaptive steering fault-service required' on dash. Have been told by the dealer, titus-will Ford in Tacoma, wa that the steering wheel needs to be replaced but no parts are available. This first happened on 4/12/2017 and called dealer, was told no problem bring it in when convenient, took it in on June,9, 2017 when I was told steering wheel needs replaced but no parts available and have since had the date of availability slid ever since.

- Kent, WA, USA

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