10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Apr 102023

Edge

  • miles
Tires were getting rotated when they told me the lug nuts were swollen and needed to be replaced. Please make this right. I already had to pay extra for the tires when getting new ones and now $146 to get lug nuts replaced. The car is 6 years old. Not to mention the safety issue of this-tire can fall off and possibly unable to change tire if there is a flat.

- Chico, CA, USA

problem #6

Jan 102023

Edge

  • miles
Took my car in for oil change and tire rotation. I was called that all 20 of my lug nuts have to be replaced due to swelling. For $180, which I-??ve never in my life had to replace the lug nuts on any other vehicle I-??ve owned. Not just one but all 20 need to be replaced.

- Lumberton, NJ, USA

problem #5

Oct 052022

Edge

  • miles
Swollen lug nuts only 60 K on vehicle

- Orange Park, FL, USA

problem #4

Sep 262022

Edge

  • miles
SWOLLEN LUG NUTS - On 26 September 2022, my right rear tire picked up a nail causing a flat tire. After removing the spare, lug wrench and jack, I found the Ford factory lug wrench would not fit on the lug nuts. I required road side assistance for which I was billed $95 for the call (subsequently reimbursed by my insurance company). When the road side assistance serviceman arrived, he said it was a common Ford problem. He had larger sockets and easily installed the spare. I purchased replacement 20 lug nuts for $42.39. Reimbursement would be appropriate. Fortunately, the event occurred mid day in temperate weather in a small town where I could easily pull out of traffic. If it would have occurred during the dark during inclement weather, the outcome may have been disastrous. A recall for replacement of these lug nuts is appropriate.

- Woodbridge, VA, USA

problem #3

Jan 082022

Edge

  • miles
Swollen lug nuts - dealership strongly advised to replace due to possible loss of control, accident or injury.

- Chandler, AZ, USA

problem #2

Jan 142022

Edge

  • miles
Swollen Lug Nuts.. Grand Ledge Ford, would not rotate and balance tires due to swollen lug nuts. Was informed the lug nuts should be replaced. Also told it is a known problem with Ford using the two piece lug nuts.

- Lansing, MI, USA

problem #1

Jan 142022

Edge

  • miles
Hello, 1. "Other" - I've had to replace the CV joint on the same side twice in the last two years. -Yes you can inspect. -Safety was not at risk, I don't think. -I had them fixed at Pauli Ford in St. Johns, MI. -No warning lights. 2. "Wheel" - The lugnuts are swollen on all 4 wheels. -Yes you can inspect. -Safety and safety of others were at risk. -I'm getting them fixed at Costco with a full set of new tires. -No warning lights

- Laingsburg, MI, USA