Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #SSM 47854

      NHTSA ID #10156575

      • Date Announced: MARCH 12 2019
      • Additional Info: How to Fix

      Summary: Some 2017-2019 F-Super Duty, 2017-2019 Continental, 2016-2019 Edge, 2016-2018 MKX, 2019 Nautilus vehicles may exhibit a U3000:49 diagnostic trouble code (DTC) setting in the Steering Effort Control Module (SECM) with no other DTCs present.

      More Information »

    • TSB #SSM 47850

      NHTSA ID #10156571

      • Date Announced: MARCH 07 2019
      • Additional Info: How to Fix

      Summary: 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM

      More Information »

    • TSB #SSM 47638

      NHTSA ID #10152466

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

      More Information »

    • TSB #SSM 47489

      NHTSA ID #10144947

      • Date Announced: AUGUST 24 2018
      • Additional Info: How to Fix

      Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

      More Information »

    STEERING:WHEEL AND HANDLE BAR

    • TSB #SSM 47850

      NHTSA ID #10156571

      • Date Announced: MARCH 07 2019
      • Additional Info: How to Fix

      Summary: 2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM

      More Information »

    • TSB #SSM 47638

      NHTSA ID #10152466

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting

      More Information »

    ENGINE (PWS)

    • TSB #SSM 47948

      NHTSA ID #10159494

      • Date Announced: APRIL 26 2019
      • Additional Info: How to Fix

      Summary: SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an

      More Information »

    • TSB #SSM 47922

      NHTSA ID #10159508

      • Date Announced: APRIL 10 2019
      • Additional Info: How to Fix

      Summary: SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify

      More Information »

    • TSB #SSM 47576

      NHTSA ID #10148725

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise at idle. This may be due to a flexplate crack around the crankshaft. To resolve this concern, verify that the flexplate is cracked around the crank

      More Information »

    • TSB #TSB 18-2255

      NHTSA ID #10144919

      • Date Announced: AUGUST 23 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

      More Information »

    • TSB #18B21

      NHTSA ID #10144954

      • Date Announced: AUGUST 15 2018
      • Additional Info: How to Fix

      Summary: Certain 2018 Model Year Edge Vehicles Equipped with a 2.0L EcoBoost Engine and Expedition Vehicles Equipped with Keyless Ignition - Automatic Engine Idle Shutdown

      More Information »

    • TSB #SSM 47398

      NHTSA ID #10144200

      • Date Announced: JULY 02 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost and 6F35 transmission may exhibit a rattle noise from the transmission bellhousing area while running. This may be the result of a cracked engine flexplate. When replacing the flexp

      More Information »

    • TSB #SSM 47000

      NHTSA ID #10140315

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

      More Information »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 47922

      NHTSA ID #10159508

      • Date Announced: APRIL 10 2019
      • Additional Info: How to Fix

      Summary: SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3.0L EcoBoostengine it is critical to inspect the oil filter housing center stem to verify

      More Information »

    • TSB #SSM 47791

      NHTSA ID #10155563

      • Date Announced: FEBRUARY 06 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117

      More Information »

    • TSB #SSM 47462

      NHTSA ID #10144937

      • Date Announced: AUGUST 13 2018
      • Additional Info: How to Fix

      Summary: 2015-2018 Edge, Fusion, Focus, MKZ, MKC, Escape vehicles equipped with a 2.0L EcoBoost engine may exhibit coolant consumption, white smoke and/or a runs rough condition. Refer to the extended coolant pressure test and checking for combustio

      More Information »

    • TSB #SSM 47446

      NHTSA ID #10144932

      • Date Announced: AUGUST 02 2018
      • Additional Info: How to Fix

      Summary: Some Ford and Lincoln vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Replace the oil pan following the procedure in Workshop Manual (WSM) Section, 303-01. After removing the o

      More Information »

    • TSB #SSM 47204

      NHTSA ID #10137115

      • Date Announced: MARCH 30 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Fusion/MKZ/MKC/Escape/Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a runs rough condition with DTCs P0300, P0301, P0302, P0303, P0304 and/or P0316. This may be due to coolant intrusion due to corrosion on th

      More Information »

    • TSB #SSM 47000

      NHTSA ID #10138516

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

      More Information »

    • TSB #SSM 46906

      NHTSA ID #10127410

      • Date Announced: NOVEMBER 08 2017
      • Additional Info: How to Fix

      Summary: Some 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2.7L engine may experience a malfunction indicator lamp (MIL) and/or wrench lamp with Diagnostic Trouble Codes (DTCs): P0116, P0117, P0118, P

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

    • TSB #SSM 47662

      NHTSA ID #10152473

      • Date Announced: NOVEMBER 14 2018
      • Additional Info: How to Fix

      Summary: For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts

      More Information »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 47791

      NHTSA ID #10156875

      • Date Announced: FEBRUARY 06 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #SSM 47339

      NHTSA ID #10143083

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Edge vehicles with 3.5L engines and MKX vehicles with 3.7L engines may exhibit an illuminated MIL with DTC P013C in the powertrain control module (PCM). This may be due to an exhaust system leak. Exhaust leak inspection shoul

      More Information »

    • TSB #TSB18-2057

      NHTSA ID #10136580

      • Date Announced: FEBRUARY 19 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit an exhaust odor in the vehicle while the climate control system is in auto or recirculation mode. Customers may indicate the odor smells like sulfur or exhaust odors are entering th

      More Information »

    FUEL SYSTEM, GASOLINE

    • TSB #TSB 18-2378

      NHTSA ID #10153937

      • Date Announced: DECEMBER 17 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2019 Edge, 2016-2018 MKX, and 2019 Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a fuel slosh noise primarily when the fuel tank is over 3/4 full and when driving at low speeds. This may be due to the fuel movi

      More Information »

    POWER TRAIN

    • TSB #SSM 47976

      NHTSA ID #10160931

      • Date Announced: MAY 10 2019
      • Additional Info: How to Fix

      Summary: On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran

      More Information »

    • TSB #TSB 19-2017

      NHTSA ID #10156860

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

      More Information »

    • TSB #TSB 19-2017

      NHTSA ID #10155548

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

      More Information »

    • TSB #SSM 47576

      NHTSA ID #10148725

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise at idle. This may be due to a flexplate crack around the crankshaft. To resolve this concern, verify that the flexplate is cracked around the crank

      More Information »

    • TSB #SSM 47398

      NHTSA ID #10144200

      • Date Announced: JULY 02 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost and 6F35 transmission may exhibit a rattle noise from the transmission bellhousing area while running. This may be the result of a cracked engine flexplate. When replacing the flexp

      More Information »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 47170

      NHTSA ID #10137101

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. B

      More Information »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #tsb18-2212

      NHTSA ID #10144193

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Edge vehicles equipped with a 2.0L EcoBoost engine built on or before 12-Mar-2018 may exhibit an illuminated MIL with DTC P0036 stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the

      More Information »

    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

      More Information »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 47000

      NHTSA ID #10140315

      • Date Announced: JANUARY 08 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2.7L Ecoboost engine, 20

      More Information »

    POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

    • TSB #TSB 19-2017

      NHTSA ID #10156860

      • Date Announced: FEBRUARY 05 2019
      • Additional Info: How to Fix

      Summary: Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201

      More Information »

    ELECTRICAL SYSTEM

    • TSB #SSM 47850

      NHTSA ID #10159489

      • Date Announced: APRIL 26 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

      More Information »

    • TSB #SSM 47824

      NHTSA ID #10155575

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

      More Information »

    • TSB #SSM 47824

      NHTSA ID #10156887

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma

      More Information »

    • TSB #SSM 47791

      NHTSA ID #10156875

      • Date Announced: FEBRUARY 06 2019
      • Additional Info: How to Fix

      Summary: Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2.7L engine may exhibit a malfunction indicator lamp (MIL) and/or wrench lamp with diagnostic trouble codes (DTCs) P0116, P0117

      More Information »

    • TSB #SSM 47711

      NHTSA ID #10153948

      • Date Announced: DECEMBER 14 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. To remove the inconvenience of t

      More Information »

    • TSB #SSM 47635

      NHTSA ID #10152464

      • Date Announced: NOVEMBER 01 2018
      • Additional Info: How to Fix

      Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

      More Information »

    • TSB #SSM 47538

      NHTSA ID #10149770

      • Date Announced: SEPTEMBER 21 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. In prior versions of SYNC 3 software this menu was present, however

      More Information »

    • TSB #SSM 47444

      NHTSA ID #10144930

      • Date Announced: AUGUST 02 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, S

      More Information »

    • TSB #tsb18-2212

      NHTSA ID #10144193

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Edge vehicles equipped with a 2.0L EcoBoost engine built on or before 12-Mar-2018 may exhibit an illuminated MIL with DTC P0036 stored in the powertrain control module (PCM). Follow the Service Procedure steps to correct the

      More Information »

    • TSB #SSM 47379

      NHTSA ID #10143102

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

      More Information »

    • TSB #SSM 47339

      NHTSA ID #10143083

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Edge vehicles with 3.5L engines and MKX vehicles with 3.7L engines may exhibit an illuminated MIL with DTC P013C in the powertrain control module (PCM). This may be due to an exhaust system leak. Exhaust leak inspection shoul

      More Information »

    • TSB #SSM 47251

      NHTSA ID #10137141

      • Date Announced: APRIL 19 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. To correct this concern, reconfigure the front controls interface

      More Information »

    • TSB #SSM 47243

      NHTSA ID #10137137

      • Date Announced: APRIL 17 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Edge and MKX vehicles built on or before 28-Feb-2018, may exhibit a concern of the liftgate ajar message remains on with the liftgate fully closed. The customer may also complain of an intermittent alarm activation. This may be du

      More Information »

    • TSB #SSM 46906

      NHTSA ID #10127410

      • Date Announced: NOVEMBER 08 2017
      • Additional Info: How to Fix

      Summary: Some 2015-2018 F150/Edge, 2016-2018 MKX and 2017-2018 Fusion, Continental vehicles equipped with a 2.7L engine may experience a malfunction indicator lamp (MIL) and/or wrench lamp with Diagnostic Trouble Codes (DTCs): P0116, P0117, P0118, P

      More Information »

    • TSB #SSM 46900

      NHTSA ID #10127405

      • Date Announced: NOVEMBER 02 2017
      • Additional Info: How to Fix

      Summary: Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use

      More Information »

    ELECTRICAL SYSTEM:BATTERY

    • TSB #SSM 47070

      NHTSA ID #10136592

      • Date Announced: FEBRUARY 09 2018
      • Additional Info: How to Fix

      Summary: When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition

      More Information »

    STRUCTURE

    • TSB #TSB 19-2026

      NHTSA ID #10155551

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

      More Information »

    • TSB #TSB 19-2026

      NHTSA ID #10156863

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

      More Information »

    STRUCTURE:BODY:DOOR

    • TSB #TSB 18-2339

      NHTSA ID #10152458

      • Date Announced: NOVEMBER 12 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge vehicles may exhibit dirt, dust and/or ice accumulation at the bottom of the inside of the front and/or rear door openings. This may be due to extended driving on non-paved or slushy roads. Follow the Service Procedure s

      More Information »

    STRUCTURE:BODY:TAILGATE

    • TSB #TSB18-2042

      NHTSA ID #10136575

      • Date Announced: FEBRUARY 02 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge and 2016-2018 MKX vehicles equipped with a power liftgate and built on or before 2-Jan-2018 may exhibit an intermittent bounce back after closing has been commanded. Follow the Service Procedure steps to correct this con

      More Information »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #SSM 47243

      NHTSA ID #10137137

      • Date Announced: APRIL 17 2018
      • Additional Info: How to Fix

      Summary: Some 2018 Edge and MKX vehicles built on or before 28-Feb-2018, may exhibit a concern of the liftgate ajar message remains on with the liftgate fully closed. The customer may also complain of an intermittent alarm activation. This may be du

      More Information »

    SEATS

    • TSB #TSB 18-2361

      NHTSA ID #10153931

      • Date Announced: DECEMBER 04 2018
      • Additional Info: How to Fix

      Summary: Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose

      More Information »

    EQUIPMENT

    • TSB #TSB 19-2026

      NHTSA ID #10156863

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

      More Information »

    • TSB #SSM 47749

      NHTSA ID #10153969

      • Date Announced: JANUARY 17 2019
      • Additional Info: How to Fix

      Summary: Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford

      More Information »

    • TSB #SSM 47576

      NHTSA ID #10148725

      • Date Announced: OCTOBER 10 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise at idle. This may be due to a flexplate crack around the crankshaft. To resolve this concern, verify that the flexplate is cracked around the crank

      More Information »

    • TSB #SSM 47398

      NHTSA ID #10144200

      • Date Announced: JULY 02 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge vehicles equipped with a 2.0L EcoBoost and 6F35 transmission may exhibit a rattle noise from the transmission bellhousing area while running. This may be the result of a cracked engine flexplate. When replacing the flexp

      More Information »

    • TSB #SSM 47379

      NHTSA ID #10143102

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the ve

      More Information »

    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

      More Information »

    • TSB #SSM 47339

      NHTSA ID #10143083

      • Date Announced: JUNE 06 2018
      • Additional Info: How to Fix

      Summary: Some 2017-2018 Edge vehicles with 3.5L engines and MKX vehicles with 3.7L engines may exhibit an illuminated MIL with DTC P013C in the powertrain control module (PCM). This may be due to an exhaust system leak. Exhaust leak inspection shoul

      More Information »

    • TSB #SSM 47251

      NHTSA ID #10137141

      • Date Announced: APRIL 19 2018
      • Additional Info: How to Fix

      Summary: Some 2015-2018 Edge and 2016-2018 MKX vehicles may exhibit a concern with the remote start selections for heated steering wheel and/or heated seats grayed out in the cluster. To correct this concern, reconfigure the front controls interface

      More Information »

    • TSB #SSM 47201

      NHTSA ID #10137113

      • Date Announced: MARCH 30 2018
      • Additional Info: How to Fix

      Summary: Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 47009

      NHTSA ID #10140323

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 47009

      NHTSA ID #10138524

      • Date Announced: JANUARY 10 2018
      • Additional Info: How to Fix

      Summary: The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts a

      More Information »

    • TSB #SSM 46930

      NHTSA ID #10127417

      • Date Announced: NOVEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

      More Information »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47171

      NHTSA ID #10137102

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under ce

      More Information »

    • TSB #SSM 47080

      NHTSA ID #10136597

      • Date Announced: FEBRUARY 14 2018
      • Additional Info: How to Fix

      Summary: 2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No re

      More Information »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 46860

      NHTSA ID #10125078

      • Date Announced: OCTOBER 06 2017
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is due to the power saving features enabled while in transport mode and

      More Information »

    EQUIPMENT:AIR CONDITIONER

    • TSB #SSM 47967

      NHTSA ID #10160880

      • Date Announced: MAY 06 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

      More Information »

    • TSB #SSM 47850

      NHTSA ID #10159489

      • Date Announced: APRIL 26 2019
      • Additional Info: How to Fix

      Summary: Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr

      More Information »

    EQUIPMENT ADAPTIVE

    • TSB #SSM 47380

      NHTSA ID #10143103

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM so

      More Information »