8/11/2006 I was knocked out and pinned by the rear hatch door of our 2006 Ford Escape. I opened the rear hatch and leaned in to remove some items from rear of the Ford Escape and the hatch came slamming down hitting me in the back of the head and rendering me unconscious (I am not sure as too how long) I came to face first inside the Ford Escape with the door pinning me down and my feet hanging out the rear. It was almost impossible to get free of the rear hatch and become free. I found one of the rear strut slaying inside the rear compartment and the other practically broke and dangling from the right side of the rear hatch. After coming to my senses I took the Ford Escape to our local dealership (simi valley Ford) and turned it in for warranty to fix it (we have the 3yr/36000 mile bumper to bumper + the top Ford extended warranty, I checked it into our local Ford dealership (simi valley Ford) and was told they would fix it and would we need a rental car which we said no we have my Ford Excursion to drive. About a week later I receive a call from keith (simi valley Ford service ) saying Ford refuses to fix or stand behind this problem and for us to turn it into our insurance. We feel this is Ford defect and they should stand behind it, so our insurance company has sent out a investigator but they are not sure as to what happened. This is a Ford defect on our 2006 Ford Escape with 7100 miles and Ford is trying to say its wear and tear, we don't think so, we feel its a huge safety issue which Ford is trying to avoid. We hope no other people or children have been or will be hurt by this defect, for the hatch is extremely heavy and could easily could kill someone of weaker stature.

- Simi Valley, CA, USA