In 2014 I took my Escape into Ford for the recall. Weeks later, the steering wheel started to shake...then became impossible to turn. Ford said I'd have to pay $1600 to get the steering torque sensor replaced, and their part on the recall was done with hooking it up to a computer. But I couldn't turn it. I drive a 3 year old, and I am not able to pay to fix or buy something new. I bought a Ford bc I thought they cared about safety. And stood behind their product. I put lives in danger bc I need to work. And I have to drive there. Help!!!!

- Edmonton, AL, USA

Takara recall. The power steering is not working. Driving vehicle and it just stopped. Was backing out of the driveway

- Johnston, RI, USA

The contact owns a 2008 Ford Escape. While driving 45 mph, the vehicle became difficult to steer and the "need service" warning indicator illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was not included in NHTSA campaign number: 14V284000 (steering) and referred her to NHTSA. The failure mileage was 190,000.

- Weirsdale, FL, USA

The contact owns a 2008 Ford Escape. While driving approximately 10 mph and attempting to make a turn, a clunking noise was heard from the steering column. There were no warning indicators illuminated. The dealer was not called. The manufacturer was not made aware of the failure. The failure was not diagnosed. The failure mileage was approximately 62,000.

- Oak Ridge, NJ, USA

Lost my power steering as I was driving at a high rate of speed almost rolled and crashed the vehicle. This is a known problem and Ford I S simply doing nothing about it. Please do something before someone gets badly hurt or killed. This vehicle was taken into the dealer for a recall 14S05 on Jan. 1st 2018. They simply did a computer update and this did not repair the vehicle. Someone needs to hold Ford accountable.

- Independence, MO, USA

The power steering would intermittently go in and out while driving causing near accidents and it could've been a lot worse if I had not been cautious or strong enough to turn the vehicle manually. It completely went out and makes it extremely difficult to drive and almost impossible to turn at times.

- Campti, LA, USA

The contact owns a 2008 Ford Escape. The contact stated that the steering wheel seized without warning. The contact stated that the vehicle started showing the same symptoms as listed in NHTSA campaign number: 14V284000 (steering), but the recall was closed. The vehicle was taken to germain Ford of beavercreek (2356 heller dr, dayton, oh 45434, (937) 429-1300) where it was diagnosed that the power steering was faulty. The dealer stated that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 152,000.

- Dayton, OH, USA

Recall 14S05. Dealership updated module 8/19/14. Torque sensor failed May 2018 causing an unsafe incident on the freeway. My complaint is that Ford would not replace the part without charge. Had to replace the part at a cost of about $800. After discussion with Ford dealership and their refusal to replace part at their cost we had another repair shop replace the part. Vehicle is out of warranty at this point but a recall item should be honored at whatever point said part fails for consumer. It is a known problem and has been recalled. If the part wasn't bad it would not have failed. Please consider requiring that Ford should extend the replacement and/or reimbursement period of these parts at no charge to consumers.

- Willows, CA, USA

Complete loss of power steering. Ford provided computer flash as part of recall 14S05 in 2014 but needed new steering angle sensor in 2018. The recall was not fixed by the new computer software yet that satisfied the recall requirement for Ford. Major safety issue and financial burden of $701.51

- Scottdale, PA, USA

I drove the car off the highway and onto the town road, driving slowly and the power steering wen out. I was only able to turn the wheels using manual steering for the next half hour as I drove home. When I parked the car and let it sit and then restarted the engine, the power steering came on.

- New York, NY, USA

Power steering not working.

- Anoka, MN, USA

Ok as I was making a right turn off the highway I felt my steering wheel tighing up to point I have to a make sudden stop because of the loss steering.look it the message center lost message showing passages air bag off. Showing check brake system.showing battery light on lost thing going message center.

- Meridianville, AL, USA

Came out from coffee shop to my parked car and started car and steering was extremely stiff. Hard to steer like power steering not working. Difficult to steer at low speeds. Drove to nearby mechanic with hazards on.

- Cheyenne, WY, USA

When I was trying to back out of a parking spot from a recent errand I realized my wheel was not allowing me to steer. I was already half way out and could not do anything but to pull as hard as I could to get it to turn as this was not safe to leave as is. I am thankful that I was a street away from home and did not have to make any major turns as I had to make sure to get myself and my occupant to safety. I had no turning ability and was using all my power to turn the wheel as best as I could just to get us back home. If we had lost our steering in any other situation such as while driving down the highway or city street I can't imagine what would have happened to us.

- Charotte, NC, USA

I have experienced loss of power streering and have a dashboard alert. Computer testing states the P2278 streering torquie angle sensor needs to be replaced. The symptoms are the same as the Ford 14S05 recall: Summary: Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the electric power steering (eps) assist. I purchashed this vehicle used in August 2015. The power steering when out in February, 2016.

- Lafayette, TN, USA

Car lost power steering while driving

- Harrison, NJ, USA

The contact owns a 2008 Ford Escape. While driving approximately 65 mph, the steering wheel seized without warning. The contact called the paducah Ford Inc. Dealer at 270- 444-0011 (3476 park ave, paducah, ky 42001) and was informed that there was no recall. The manufacturer was not made aware of the failure. The failure was not diagnosed or repaired. The failure mileage was not provided.

- Almo, KY, USA

Received dash notification "power steering assist fault" and steering now operating manually. Reprogrammed power steering component 10/2014 and issue resurfaced 4/2018. Reprogramming of power steering occurred prior to me having possession of vehicle and vehicle is experience fault issues that are part of a 2014 safety recall. Ford dealer was not willing to fix the issue under the recall, but did offer the option of speaking with a sales person to buy a new car...Ford dealer also asked current mileage of vehicle and explained that there would more than likely be a cost to repair the issue. Note: I have only added approximately 18000 miles to the car since the recall had originally been repaired. The issue occurred when I started the vehicle: I heard a chime and the notification came up. I then noticed that the power steering was no longer working. After shutting down the car and restarting in the hopes of the issue correction, the power steering did not function correctly.

- Manchester, NH, USA

January 2017 pulling into a parking lot I felt a jolt and had no ability to steer. I was able to coast into a parking space where I turned off my Escape. I waited a few minutes and started the car and put it in reverse. Still no ability to steer. Turned off Escape & phoned my husband. He came and tried to steer the Escape but couldn't do it without a great effort. The next morning we took it to our local garage who advised us to take it to the Ford garage. We did and were told it needed a steering column. The service rep told us this was common in the Escapes and to keep our receipt because Ford may have a recall. I am the second owner of this car and recently discovered that this Escape was recalled and serviced in June of 2014. The Ford Motor Co told me there was nothing else that could be done since it was serviced for this issue. I told the rep that I wanted Ford to know that the recall having been done less than 3 years prior to my repair did not alleviate the problem and cost me $1400. Then the rep told me she would report my negative comment and 'is there anything Ford can help you with today?'

- Renfrew, PA, USA

The contact owns a 2008 Ford Escape. The contact stated that the steering wheel seized and it required more effort to safely operate the vehicle. In addition, the eps warning indicator illuminated. The vehicle was taken to link Ford minong (660 w hokah St, minong, wi), but was not diagnosed due to the diagnostic fee. The manufacturer was notified of the failure and stated that the VIN was not included in a recall. The contact was informed that NHTSA issues recalls and was referred to NHTSA to get her VIN added to a recall. The manufacturer provided no further assistance. The failure mileage was approximately 120,000.

- Spooner, WI, USA