really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
49,101 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Jun 082018


  • miles
┐takata recall┐ I was in a car accident June 8th 2018 where my SUV was totaled out. My airbags didn┐T deploy so I┐M trying to see what help can I get. I was making payments on the SUV. I hit my head bad now I suffer head issues that I┐M getting treated for also I had a passenger who was hurt.

- Phoenix, AZ, USA

problem #7

Dec 182016


  • 150,000 miles
We were in a serious accident on an interstate highway. Bridge was icy, and traffic was stopped. We slid on the ice and rear ended the car in front of us. We were then rear-ended and driven much harder in to the car in front of us. No airbag deployed in our car.

- Decatur, GA, USA

problem #6

Feb 252016


  • 57,810 miles
Junta cover V┴lvula

- Washington, DC, USA

problem #5

Jul 152015


  • 99,000 miles
The contact owns a 2009 Ford Escape. While driving 20 mph and making a right turn, there was an abnormal noise underneath the vehicle. The traction control, ABS, air bag, and eas warning lights illuminated. The vehicle was taken to a dealer who diagnosed that the clock spring needed to be replaced. The vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). The clock spring was not replaced. The manufacturer was notified of the failure. The failure mileage was 99,000.

- Dillwyn, VA, USA

problem #4

Sep 032014


  • miles
The contact owns a 2009 Ford Escape. The contact stated that while driving approximately 30 mph, another vehicle crashed into the driver's side of the vehicle. The safety belt failed to retract causing the contact to hit her chest against the steering wheel and the air bags failed to deploy. Also, the contact stated that after the crash, the vehicle was shift into the park position and the vehicle continued to move. The fire department had to put wooden blocks around the tires in order to stop the vehicle from moving. A police report was filed. The contact sustained a concussion and contusions to the spine, neck, shoulder and knees that required medical attention. The vehicle was towed to an independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was not notified. The failure mileage was unavailable.

- Griffin, GA, USA

problem #3

May 162012


  • 63,000 miles
The contact owns a 2009 Ford Escape. The contact stated while sitting at a stop sign both side air bags deployed. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The insurance company stated that he needed to take the vehicle to the dealer. The manufacturer was not notified of the failure. The failure mileage was 63,000.

- Massillon, OH, USA

problem #2

Jan 202010


  • 10,000 miles
The contact owns a 2009 Ford Escape. The air bag light illuminated constantly whether a passenger was seated in the front seat or not. The vehicle was taken to the dealer who performed diagnostic testing but no codes indicated that there was no problem with the air bag. The manufacturer was called repeatedly but they never returned the call. The failure mileage was 10,000 and the current mileage was 16,000.

- Lawrenceville, IL, USA

problem #1

Sep 132009


  • 13,000 miles
Warning lights on dashboard appear intermittently. The lights that come on are the passenger airbag light and the advance traction control. Also the passenger air bag light on the middle of the dashboard flashes off and on. Only happens maybe 20% of the time. Have had it to the dealer twice, the codes that come up they have never seen before so can't diagnose the problem. When I do take it in most of the times the lights don't come on so they ask whets the problem? I don't know if the car is safe to drive or not.

- Wake Forest, NC, USA