10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 55,698 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
First I notice the car just drop gears and nearly stop on the off ramp of the highway. Second time I tried to reverse and it would not move and I had to call a tow truck to take it to the garage. Ford told me it needed a new transmission. Ford dealership wanted to charge me over $ 5000 for the job. I winded up going to a lee myles that charge cost to $ 4000 for the repairs it had done. Now few months later and the vehicle is shaking upon start up and idiling. Whenever I drive the car it feels like its jerks slightly when going at higher speeds. Changed out the air filter, rebuilt transmission and still having problem after problems with this 2010 Ford Escape.
- Jamaica, NY, USA
My Ford Escape hybrid is experiencing an issue with the etb which is putting the vehicle in limp mode. This issue was investigated on a number of Ford vehicles in 2014 and found that it was a defective part of the throttle body, however hybrid vehicles were omitted from the warranty repair. My Ford hybrid is experiencing the same issues that other models had verified and should be included in the warranty coverage.
- Midlothian, VA, USA
While driving the power train will reve up like it miss a gear and then resume to normal, sometimes it will shift gears on the highway while driving and hit real hard, like a clutch; this happens quite often during driving on the highway.
- Upton, KY, USA
My vehicle which is a 2010 Ford Escape has 2 major safety issues. This is now the third issue with my 2010 Ford Escape where the rear window shatters whileclosing the gate. This is a known issue with Ford and they will not fix. Glass shatters into thousands of pieces and projects 10-15 feet in any given direction. Yet, Ford will do nothing to fix. This is very unsafe where I have had glass shot at my face and I also have a dog that is often put in the back of the vehicle. The only way Ford will do something is if I pay. I also wonder how many people have not filed complaints thinking this is a fluke accident and may have gone through insurance. I know it is no fluke since this is the third time this has happened and talking with Ford they acknowledge the issue. There should be a recall on this vehicle. I have filed two other complaints with the NHTSA. The second is with the throttle body. The car will loose all power at varying speeds. I have lost power on the highway and the car almost stalls. The technical (not a Ford one) that I brought this to said it was a common issue but Ford was doing nothing about this. I have filed complaints with the NHTSA and there are many other complaints but there is nothing being done about these issues. Ford refuses to fix them.
- Holbrook, MA, USA
Driving on city street once at about 30mph the first time about 60mph the second time. I suddenly lose speed and vehicle goes into limp mode. The wrench light also comes on. I can turn vehicle off then restart and it seems to be ok. It's happened twice in a month. Took it to dealership for repair under field service action 13no3. Ford refused to repair because they could not get a code off my vehicle indicating it was the electronic throttle body. So I would have to wait until it happens again, have it towed with the engine running so the wrench light will stay on because it goes off when I restart it.
- Auburn, ME, USA
Vehicle has taken to stalling/dying without warning. This has happened three times in the past week. The car was in gear and going approximately 20-25 mph each time this occurred. Fortunately, I was on residential streets with 25 mph limits and no cars were in the immediate vicinity on each occasion.
- Dpo, AP, USA
The contact owns a 2010 Ford Escape. The contact stated that the transmission failed to handle rapid acceleration when the accelerator pedal was depressed. The transmission remained in a higher gear despite the driver decelerating and the vehicle surged to a high rate of speed, which increased the risk of a crash. The contact heard an abnormal noise, the transmission was hesitant, and the vehicle lunged forward without warning. The contact had to drive in first gear (less than 25 mph) because of the failure. Dewey moore Ford (143 tx-49, hughes springs, tx 75656, (903) 639-2516) diagnosed that the transmission assembly needed to be replaced and no transmission recalls were issued for this year, make, and model vehicle. The manufacturer issued nine technical service bulletins regarding the power train. The manufacturer was notified and stated that this year and model vehicle was not included in a recall campaign. No further assistance was offered. The approximate failure mileage was 50,000.
- North Naples, TX, USA
The contact owns a 2010 Ford Escape. While driving approximately 2 mph, a knocking sound was heard without warning. The vehicle was taken to an independent mechanic who diagnosed that the transmission seal fractured and caused the transmission fluid to flush out. The contact was informed to take the vehicle to a repair shop. The seal was repaired, but the failure recurred. The vehicle was taken to another independent mechanic who diagnosed that the bearing needed to be replaced. The manufacturer was made aware of the failures and referred the contact to NHTSA. The dealer was not contacted. The vehicle was not repaired. The failure mileage was approximately 122,000.
- Anchorage, AK, USA
The transmission makes a grinding noise when U put in drive and won't go anywhere and wants to roll away if the emergency brake isn't applied and the brake pedal vibrates when U step on the pedal
- Eustis, FL, USA
Power steering assist light came on couldn't turn steering wheel..while driving especially trying to turn or steer
- Bronx, NY, USA
As I'm driving the car would just stop giving gas the wrench light shows up and I have to cut the car off to get any gas it says it's the throttle body but I fixed that and it's still doing the same thing the wrench pops up and no gas pressure as I'm driving, and I was reading up on this it says Ford has a problem with the power train or something that it causes the same problem, says it's official not a recall but something wrong with the programing I just got this call last year and don't know what to
- Detroit, MI, USA
I was driving my son home from school in my 2010 Escape, I went to merge onto the highway and as I pressed on the gas pedal to gain speed, my vehicle didn't want to take the gas and I thought it was going to stall. A wrench appeared on the panel and so did the service engine light. When I took it to my Ford dealer, they told me it was the throttle body again and the purge valve again. I had the throttle body replaced in 2015 following the recall and the purge valve replaced in 2016. My complaint is they replaced the throttle body free the first time, why do I have to pay this time if it is still doing the same thing?
- Cincinnati, OH, USA
The contact owns a 2010 Ford Escape. The contact stated that while driving at approximately 95 mph, the vehicle stalled with the wrench light illuminated. The vehicle was abel to restart but the failure recurred and the vehicle did not restart. The vehicle was towed to the advantage Ford of stuart dealer (772-287-0955, located at 4000 SE federal hwy, stuart, fl 34997) where the technician diagnosed failure as being the throttle body sensor needing replacement. The vehicle was repaired. The failure recurred two years later. The vehicle was taken back to the same dealer and the throttle body sensor was replaced again. The failure recurred several times. The manufacturer was made aware of the failure and referred the contact back to the same dealer who provided a loner vehicle and performed a diagnostic test. At that point, the contact received notification of NHTSA campaign number: 14V284000 (steering) the vehicle was repaired. The failure recurred a year later. The contact later received notification of NHTSA campaign number: 16V777000 (fuel system, gasoline). The vehicle was not repaired. Parts distribution disconnect. The failure mileage was approximately 100.
- Hobesound, FL, USA
The contact owns a 2010 Ford Escape. The contact stated that the transmission failed to function properly. The dealer (jack metzer Ford-Lincoln, 1857 montour blvd, danville, pa 17821, (888) 494-7059) was contacted. An independent mechanic was unable to replicate and diagnose the failure. The power train warning indicator flashed. The manufacturer issued one recall for the power train and nine tsbs for the power train; however, the contact was uncertain of a permanent remedy and was waiting on a response from the manufacturer. The failure mileage was not available.
- Danville, PA, USA
Our 2010 dord Escape's transmission failed in October, 2017 with only 41590 miles on the vehicle wile moving on city streets. Replacement of the transmission was required costing us.$4,848.22.
- San Diego, CA, USA
Power steering assist fault light came on now I have no power steering, check fuel inlet light cover light keeps coming on, my transmission seems to lag alit and stuffers up hills and if I try to pass anyone
- New Lexington, OH, USA
Vehicle has a power train failure when driving on the highway. At about 70 mph the car will begin to shudder and lose speed rapidly. The problem does not persist immediately thereafter, if we pull off of the highway and shut the car off, wait a few minutes, and start it up again, the power train light is off.
- Farmington Hills, MI, USA
I was driving down the highway going around a turn the ABS light and traction control light came on and the steering became hard like no power steering. Shut car off when I arrived at destination started vehicle again lights were off drove a little ways same thing happend again
- Augusta, WV, USA
While at highway speeds, car rmps become erratic and no response from gas peddle. Car goes idle and then stalls. Vehicle must be restarted. Yellow 'wrench' light comes on however once the car is restarted, it is no longer illuminated. No codes available from computer scan.
- Gilbert, AZ, USA
- Shelbyville, TN, USA